Good customer service is the lifeblood of today’s most popular companies. One need look no further than the legendary stories about Zappos to see how much of an impact excellent service can have on sales.
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digital marketing strategy
Think | Visualize strategic marketing planning Curated by malek |
The Gasp story illustrates the issue: You have to respect the customer, don't torch them with their mistakes. Make sure you got the right message. Select and Educate your employees, beef up your service standards.