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A new model is needed for our increasingly non-linear world. Does the funnel still work in a digital, social, mobile age?
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Scooped by malek |
Scoop.it!
malek's insight:
Customers now are often actively engaged with the brand — and their friends and peers — after they have bought the product or service using social media and the Web.
I been learning about this and is all about connecting with people!