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Tony Hsieh sold earthworms greeting cards and slices of pizza. Along the way he never considered that a failed business meant he was a failure. Then...
Via Annette Schmeling
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Rescooped by ozziegontang from Values Based Leadership |
Scoop.it!
Via Annette Schmeling
ozziegontang's insight:
Read Annette Schmeling's insights.
'Happiness' itself is not a core value at Zappos, but the organizational alignment with core values is so powerful that you cannot miss the end result. Zappos core values center on customer service and connect the employees as human beings. The values are timeless and do not change - the practices and strategies of business should change all of the time.
Read Annette Schmeling's insights.