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Watch our webinar in partnership with IBM, as we explore how customer needs are being met with artificial intelligence and cognitive design solutions.
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"Content is going to go way beyond audio and visual....The world around us is evolving into an endless interconnected world of customer touch points... We see a shift from an Experience Economy to a Cognitive Economy."
A very insightful webinar that explores how data and technology is being used to design better, more human customer experience and how experiences can be designed, so that customers still have a level of choice and control as products and services get smarter.