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Singapore's DBS is rolling out conversational AI technology that will allow customers to manage their money and make payments in Facebook Messenge 
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Curated by Vineet Anand
Payment Industry leader passionate about Fintech, Innovation in Banking, Product Management & Strategy, driving revenue growth through client management, business development and P&L focus.
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The Payments ecosystem is evolving at an unprecedented pace driven by mobile, cloud computing, start-up's challenging the behemoths, and new technologies. My personal collection of curated stories and blogs.
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Bots are making their way to transactional servicing, and also to improve the customer experience where a lot of interaction has moved to messaging including areas like collections and fraud. With more machine learning Bots taking charge of interactions, having a strong governance construct becomes key to ensure success.