Public Relations & Social Marketing Insight

Fei-Fei Li, chief scientist of artificial intelligence and machine learning at Google Cloud, came on stage at Google’s Next Cloud conference today to talk about the current and next-generation applications of AI that Google’s working on. These technologies will make a difference in self-driving cars and healthcare, sure, but also Snapchat’s filters and Google Photos’ search capabilities. But the big highlight came when she announced a new way to allow software to parse video.

This new “Video Intelligence API” was demoed onstage, and it offered the kind of “whoa” moment you expect from a Google keynote. By playing a short commercial, the API was able to identify the dachshund in the video, when it appeared in the video, and then understand that the whole thing was a commercial. In another demo, we saw a simple search for “beach” and was able to find videos which had scenes from beaches in them, complete with timestamps. That’s similar to how Google Photos lets you search for “sunset” and pull up your best late-day snapshots.

Before now, computers couldn’t really understand the content of a video directly without manual tagging. “We are beginning to shine light on the dark matter of the digital universe,” Li said. At least in Google’s demo, it was genuinely impressive. And Google is making the API available to developers, just as it has with its other machine learning APIs.

Are Jews evil? It’s not a question I’ve ever thought of asking. I hadn’t gone looking for it. But there it was. I press enter. A page of results appears. This was Google’s question. And this was Google’s answer: Jews are evil. Because there, on my screen, was the proof: an entire page of results, nine out of 10 of which “confirm” this.

The top result, from a site called Listovative, has the headline: “Top 10 Major Reasons Why People Hate Jews.” I click on it: “Jews today have taken over marketing, militia, medicinal, technological, media, industrial, cinema challenges etc and continue to face the worlds [sic] envy through unexplained success stories given their inglorious past and vermin like repression all over Europe.”

Google is search. It’s the verb, to Google. It’s what we all do, all the time, whenever we want to know anything. We Google it. The site handles at least 63,000 searches a second, 5.5bn a day. Its mission as a company, the one-line overview that has informed the company since its foundation and is still the banner headline on its corporate website today, is to “organise the world’s information and make it universally accessible and useful”.

It strives to give you the best, most relevant results. And in this instance the third-best, most relevant result to the search query “are Jews… ” is a link to an article from stormfront.org, a neo-Nazi website. The fifth is a YouTube video: “Why the Jews are Evil. Why we are against them.”...