How to Use Social Media for Customer Research | Public Relations & Social Marketing Insight | Scoop.it
Customer Research: Learn how to conduct research on social media to find out more about your customers.

 

With the right social media tools, you can learn what questions your customers have and which types of content they’re sharing.

 

This information will help you answer their questions, solve their problems and define your social media and content strategies.

 

In this post, you’ll learn how to quickly conduct research on social media and put it into action.

 

[Practical tips you can use on the most popular social media platforms -JD]