Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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How PR Fits Into the Sales Funnel | Cision

How PR Fits Into the Sales Funnel | Cision | Public Relations & Social Marketing Insight | Scoop.it
When it comes to sales, PR has always been thought of as a "top of funnel"; contributor. While PR's impact on the top of the funnel cannot be denied, this association does not fully encapsulate the impact PR has throughout the buyer's journey in today's digitally-driven landscape.

The most critical ingredient in virtually every sales funnel is content, which is something PR produces and owns in droves. From earned or owned media, to analyst relations and social media, PR has an arsenal of assets at their fingertips that can influence potential customers along every touchpoint in the funnel.

Below are three places where the work of PR can be harnessed to usher potential customers through the funnel to maximize the chance of conversion and ultimately, stimulate a continuous flow back into the top of the funnel....
Jeff Domansky's insight:
PR can be used to push potential customers through the sales funnel - and nurture them post-sale.
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Hey Press - Find relevant journalists. For free.

Hey Press - Find relevant journalists. For free. | Public Relations & Social Marketing Insight | Scoop.it

What is Hey.Press?


It's a search engine for startup journalists. You search for a keyword, e.g. 'Oculus Rift', then we scour the net to find the most relevant journalists.


You can easily build small, highly targeted press lists. How much does it cost? Search is completely free!...

Jeff Domansky's insight:

Hey Press is a searchable media database. Find the most relevant journalist for free, then pick a plan.

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How Google’s Panda Algorithm Affected the PR Industry - SEMrush

How Google’s Panda Algorithm Affected the PR Industry - SEMrush | Public Relations & Social Marketing Insight | Scoop.it

Google is constantly changing its algorithms. We all know about Panda, Penguin, and Hummingbird, but what people often forget is that each one is periodically updated, often without any confirmation or announcement by Google.


The latest known Panda update is Google Panda 4.1, according to the Moz Google algorithm change history log, which has had a profound effect on PR agencies.


The Panda algorithm, in particular, has made huge waves across the PR industry. According to the article ‘Did Google Panda 4.0 Go after Press Release Sites?,’ industry expert Barry Schwartz launched a study which revealed prominent PR agencies like PR Newswire, BusinessWire, and PRWeb lost up to 85% of their visibility within a matter of days.


 Studies like this demonstrate that PR agencies are intertwined with the SEO industry, and must adapt or perish in a changing environment....

Jeff Domansky's insight:

Learn how PR and SEO go hand in hand for results.

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7 Important PR Lessons Every Content Marketer Needs to Learn

7 Important PR Lessons Every Content Marketer Needs to Learn | Public Relations & Social Marketing Insight | Scoop.it

I tried to explain public relations to my grandmother once ...


This was many years ago, back when PR pros cut press coverage from publications we could actually hold in our hands, and few marketers talked about SEO in everyday conversation.


“So, it’s advertising,” she’d say, and I’d try again to explain that, no, it’s not.


“Advertising is about paying for attention; PR is about earning it.”


I don’t think she ever got it, and she’s not alone. Most people still think PR is some kind of black magic flacks work on the press -- you sprinkle a little witch’s potion, and TA-DA! You’re in The Wall Street Journal. But PR is a more strategic, sustained practice than that, and it’s a field content marketers need to understand as owned, earned and even paid media continue to intersect.


Below are seven PR lessons for content marketers (and for my relatives who still don’t understand what I do).....

Jeff Domansky's insight:

Explore seven PR lessons that content marketers need to understand as owned, earned, and paid media continue to intersect.

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Why Today's PR Must Change or Die | Jay Baer

Why Today's PR Must Change or Die | Jay Baer | Public Relations & Social Marketing Insight | Scoop.it

We often hear Sanjay Dholakia’s quote, “Marketing has changed more in five years than the past five hundred.” What we don’t hear as much, however, is how public relations needs to transform itself to adapt to a changing world.


Here are three trends that are forcing PR agencies and professionals to step up their game, and what your organization can do to wield them to your advantage....

Jeff Domansky's insight:

PR agencies everywhere are upping their game to keep pace with the changing world. Make sure you and your agency are on the right track.

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The US regions with the biggest spikes in PR salaries

The US regions with the biggest spikes in PR salaries | Public Relations & Social Marketing Insight | Scoop.it

Amid widespread year-on-year increases across the US, three regions in particular saw notable spikes in median salary compared with last year.

The Northeast region saw a 12.9% hike (from $91,000 to $102,700); The Central region increased 21.2% (from $78,000 to $94,500); and the Plain States rose 9.8% (from $76,500 to $84,000).

Industry leaders from each region shared their explanations for these boosts...

Jeff Domansky's insight:

Good snapshot of PR salaries and trends.

Alexa Earl's curator insight, May 26, 2015 6:39 PM

This map shows how in some places people make more money than others. This map interested me because it showed me how average salaries very from place to place. 

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Why Public Relations And Media Relations Don't Mean The Same Thing Anymore

Why Public Relations And Media Relations Don't Mean The Same Thing Anymore | Public Relations & Social Marketing Insight | Scoop.it

“Today PR often encompasses everything from social media to content marketing andeven native advertising in some cases,” says Rebekah Iliff, chief strategy officer ofAirPR, the PR marketplace and technology platform.


While once the stepchild to its more glamorous sibling advertising, PR today can in fact far surpass the performance of advertising thanks to its ability to turn more traffic into leads.


For example, AirPR's data show that PR generates conversion rates 10 to 50 times that of advertising conversions.ahead


A recent Nielsen-inPowered study showed that earned media--which is just a fancy word for PR--is more effective than branded content at all stages of the purchase funnel.  If you...

Jeff Domansky's insight:

Call me. Just don't call me PR. ;-)

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PR is the MVP of Super Bowl Advertising - Journalistics

PR is the MVP of Super Bowl Advertising - Journalistics | Public Relations & Social Marketing Insight | Scoop.it

Brands and advertising agencies get all the credit for Super Bowl ads, but it's the PR teams behind the ads that should get the MVP trophy.


...It really is the Super Bowl of advertising (and PR, and social media, and search engine marketing, and insert other marketing disciplines). So while the ad agencies get all the credit for coming up with the actual ideas (though many of the ideas for this year once again revolve around getting ideas from creative consumers like you and me – Doritos and Coca-Cola both tapped the wisdom of crowds for their spots), the PR teams deserve equal praise for making those 30-seconds last for a couple of weeks....

Jeff Domansky's insight:

Why PR is the locker room marketing MVP.

Victoria Aupont's curator insight, February 4, 2014 4:44 PM

This blog article was about the PR side of Super bowl advertising and how PR teams are not recognized and praised for the marketing of the commercials like the ads agencies. PR teams participates in creating buzz for a commercial before and during air time. They create the anticipation and excitement for the ads since big brand commercials play a huge role in the Super Bowl experience. This is also a new trend because a few years ago viewers had to wait during commercial breaks the day of the Super Bowl to see the ads.


PR teams deals with early conflicts of controversial advertising of an ad not ad agencies. For example, Soda Stream commercial got rejected by CBS to air on Super Bowl day. This is because Soda stream was taking cheap shots at two of the Super Bowls biggest advertisers which are Coca- Cola & Pepsi. Their advertisements exemplify the benefits of making pop at home instead of buying the pop from the stores which can cause huge issues with competitors.


According to Adventures in Public Relations, there are four ways of measuring success in public relation practices: inputs, outputs, outcomes and relationships (pg 16). The ad agencies produce the inputs (commercials) while PR teams handle the outputs and negatively affected outcomes from the ads. When handling a negative outcome PR team may ask themselves do the outcomes suggest a future course of action? Depending on the type of negativity received from an ad, PR teams would have to conduct crisis management so a brand won’t lose their credibility or loyal consumers.  


The PR team also handles the social media aspect of the super bowl ads. Social media is a way for viewers to express their feelings and thoughts about the commercials. Crowdtap is a website where brands can learn, form ideas and market with their consumer’s on-demand. They polled 1,000 men and women to understand the relation of social media and the super bowl advertising before, during, and after the game. According to their findings, 67.4% of viewers will likely post about superbowl ads on social media during the game. 62.2 % of viewers will re watch ads after the super bowl and 73% people said after the Super Bowl they are more likely to like or follow brands than teams.


I think that PR teams should get the recognition that they deserve because they play a big role just as the ad agencies do. Without the PR team ad agencies would have to pick up multiple tasks that do not fall under their specialty. PR teams help brands win the competition of the best Super Bowl commercial with heavy promotion of ads.

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Definition of PR? Don't Fence Me In | The PR Coach

Definition of PR? Don't Fence Me In | The PR Coach | Public Relations & Social Marketing Insight | Scoop.it
What is PR today? Depending on who you talk to, it's either stuck in the prehistoric era of the dinosaurs or trapped in the social media Twilight Zone.


Smart PR pros recognize a foundation of traditional PR integrated with a new social media toolbox, content marketing and new digital channels is the recipe for success.


Will “Old PR” go extinct?

Brian Kilgore doesn’t think so though, if you read his recent The Huffington Post article Don’t Insult PR People by Calling Them Marketers...

Jeff Domansky's insight:

Can the "old" definitions of public relations keep up in the social media era? I'm not so sure. I'd enjoy hearing your comments.

ELISA TANGKEARUNG's curator insight, October 23, 2013 1:57 AM

...

Janine Lloyd's curator insight, October 24, 2013 3:24 AM

PR professionals must include traditional PR, marketing and social media into their campaigns , otherwise you may be of limited value to many companies. "The true PR pro is open to new ideas and adopts and adapts to new disciplines and technology fluidly."

Jared Hill's curator insight, October 24, 2013 2:28 PM

Great info to maintain

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PR pro: Don’t call us marketers

PR pro: Don’t call us marketers | Public Relations & Social Marketing Insight | Scoop.it
An op-ed from The Huffington Post draws clear lines between the marketing and PR fields, but the reality is those distinctions are getting blurrier.


...PR people shouldn’t be offended by being perceived as marketers any more than marketers should be offended by being seen as public relations pros. We should all recognize that the lines are blurred in the new paradigm—it’s only when the efforts are coordinated that the best things happen.

Jeff Domansky's insight:

Nice counterpoint by Kevin Allen at PR Daily to the HuffPost article by Brian Kilgore (following scoop).

Jared Hill's curator insight, October 8, 2013 10:00 AM

Well explained.  Helps people differentiate us from the marketers

Erika Kettlewell's curator insight, September 7, 2014 10:13 PM

I think this article does a good job of explaining that even though PR and advertising are different we still all work together to create the final outcome.

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Qantas Reverts to Caveman Social Media Strategy | The PR Coach

Qantas Reverts to Caveman Social Media Strategy | The PR Coach | Public Relations & Social Marketing Insight | Scoop.it

News today from down under that Qantas Airways is closing its Twitter PR account.

 

What are they thinking?

 

This is like going back to the media relations days of the caveman.

 

Australian marketing magazine mUmBrella reports Qantas will shutter its Twitter news account on April 19th. It expects it’s online newsroom to deliver the news.

Jeff Domansky's insight:

Qantas dropped its Twitter news account, making a very curious statement about its social media strategies. It also raises the question of mixing marketing and news in potential crises in the future.

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Social Net Advocacy: How Dell weaves social data into business processes | Holtz Communications + Technology

Social Net Advocacy: How Dell weaves social data into business processes | Holtz Communications + Technology | Public Relations & Social Marketing Insight | Scoop.it

There are companies that talk about becoming a social enterprise. Then there are those that invest in it. Dell’s investment has resulted in multiple patent applications for technologies designed to be used just internally.

 

The tool—Social Net Advocacy (SNA)—was on display last month at Dell World 2012 in Austin....

 

It’s simple to click through layers of data (topics, media providers, authors, and posts) to find out what people are saying about products, components, stages of the customer journey (for both commercial and consumer customers), and business functions. Each category and subcategory includes a breakdown of sentiment—positive, negative and neutral, along with the number of posts devoted to that topic and the change in SNA over the past week....

Jeff Domansky's insight:

Shel Holtz looks at Dell's impressive social media analysis tools...

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PR Agencies' Lost Year? - Forbes

PR Agencies' Lost Year? - Forbes | Public Relations & Social Marketing Insight | Scoop.it
VideoWho can keep track of the myriad year-ending media and marketing predictions posts?

 

...Over the past year, I’ve been keeping tabs on the “strides” PR agencies have made in social media and the analytics/measurement game. Unfortunately, the picture isn’t all it’s framed out to be. With a few exceptions, I believe that agencies are losing their birthright in the battle to lead in social media communications and measurement. Other “marketing”entities have eaten the PR industry’s lunch through their ready embrace and leverage of new digital content strategies, channels, and data analytics tools.

 

The big global firms certainly have invested in departments focused on brand-building and consumer engagement via the primary social channels (mostly prodded by their forward-thinking, marketing and measurement-driven clients at CPG companies).

 

But I’d opine that the rank and file of those toiling on the agency side of the PR services equation, including those at the cool-sounding “digital boutiques,” continue to offer as their primary deliverable (and measure of success) earned editorial media placements....

Jeff Domansky's insight:

Peter Himmler suggests the door is closing for PR agencies have not embraced the social media future.

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15 Quotes for PR Pros - in Picutures | LEWIS PR

15 Quotes for PR Pros - in Picutures | LEWIS PR | Public Relations & Social Marketing Insight | Scoop.it

Good quotes are like tiny poems.


They can inspire a feeling or drive you to action, describing more in a sentence or two than paragraphs of text from lesser writers.


There are a plethora of quotes that are applicable to PR pros, including pithy sayings about publicity, simplifying communications and improving skills. Paired with pictures, the best quotes become even more inspiring.


Here are 15 of the best quotes for communicators....

Jeff Domansky's insight:

PR quotes to get you inspired.

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The Secret Weapon of Content Marketing is Public Relations

The Secret Weapon of Content Marketing is Public Relations | Public Relations & Social Marketing Insight | Scoop.it

A piece of great content is an asset that has value; the sharing of it should be given appropriate attention and care.


Strong content deserves a strong PR plan.


Never thought about it that way? Not convinced your content is worthy of a PR campaign? Ask yourself the following question: Is your content marketing as worthy as your last strategic partnership or personnel announcement?


Don’t make the mistake of under-estimating your content. Content connects and content converts....

Jeff Domansky's insight:

If a brilliant infographic is created and never shared, does it really exist? PR works with content.

Marco Favero's curator insight, July 30, 2015 10:59 AM

Se un brillante infografica è creato e mai condivise, è veramente esiste? PR lavora con i contenuti.

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PR 2015: Top 100 Influencers & Brands – Onalytica

PR 2015: Top 100 Influencers & Brands – Onalytica | Public Relations & Social Marketing Insight | Scoop.it
At Onalytica we have been looking closely at the transformation of PR as we know it. Our vision is to evolve media relations into influencer relations professionals by managing relationships with hundreds of key influencers rather than just journalists.


Think about the numerous analysts, politicians, bloggers, thought leaders, industry professionals, stakeholders and influential consumers that all have big audiences that you want to reach. Influencer relations is a truly essential part of modern PR (we also offer a B2B influencer relations platform for PR practitioners)

One of the most time consuming parts of influencer relations (or influencer marketing) is identifying the right thought leaders. What if you just wrote a new blog and you have no idea what influencers would be interested in your content?

We’re here to help! We built a new tool to do this. Before it took up to an hour to find 10-20 relevant influencers, now you can do it in less than a minute…

Jeff Domansky's insight:

Useful list of influential PR brands and individuals on Twitter by London-based Onalytica. Oh, did I mention #17? ;-) 

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The 100 top tech PR executives in the world

The 100 top tech PR executives in the world | Public Relations & Social Marketing Insight | Scoop.it

Given the job PR has done to support the growth of the tech industry, it's time to celebrate the top tech PR executives globally. And there are 100 of them.


We have therefore decided to celebrate the top tech PR executives that have played their part in supporting some of the now household names in the tech industry and developed the sector as a whole.


To do so, we have again put the decision in the hands of the Hot Topics community and asked them to nominate the 100 top tech PR executives globally.....

Jeff Domansky's insight:

Potential PR follows

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15 PR agency soundbites for your PowerPoint deck

15 PR agency soundbites for your PowerPoint deck | Public Relations & Social Marketing Insight | Scoop.it

PRWeek's Global Agency Report launches on April 27: Here is a sneak preview of the trends agency bosses identified as defining 2014 and shaping the year ahead....

Jeff Domansky's insight:

What's ahead in public relations? 15 PR agency soundbites for your PowerPoint deck from PR Week.

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Survey Of 500+ Publishers Reveals How They Want To Be Pitched

Survey Of 500+ Publishers Reveals How They Want To Be Pitched | Public Relations & Social Marketing Insight | Scoop.it

Today, editorial voices are outnumbered by public relations professionals by almost 5:1. In order to grasp the big picture, the first thing you need to understand is a publisher’s capacity.


On average, 45% of writers publish one story per day. Meanwhile, 8% of writers get pitched more than 100 times per day, 11% more than 50 times per day, and 40% more than 20 times per day. In other words, these writers get 100, 250, or 500 pitches a week for only five story spots!


When you take into account that only 11% of writers said they “often” write a story based on content that was sent through pitches, you quickly realize that the amount of email waste rises well above a person’s threshold to tolerate it....

Jeff Domansky's insight:

Kelsey Libert surveyed over 500 digital publishers to discover what you can do to improve your content placement pitches.

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The technologies of public relations are on their way.... | ZDNet

The technologies of public relations are on their way.... | ZDNet | Public Relations & Social Marketing Insight | Scoop.it

...PR needs to figure out how to automate some of its capabilities and keep up with the changing trends affecting their clients. The major trend is in helping companies become media companies simply because there are fewer reporters around to help tell the stories of clients.


I’ve worked with Intel on its Intel Free Press and other media projects, for example. And PR firms need to do the same, help every company to be a media company and how best to use the media technologies available....


But the publishing, etc, is not enough. There needs to be a large technology component inside the future successful PR firm. It needs technologies of promotion that can scale the work of its practitioners in the service of its clients....

Jeff Domansky's insight:

Tom Foremski looks at the critical need for PR firms to embrace technology and smarter automation.

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Is Public Relations obsolete?

Is Public Relations obsolete? | Public Relations & Social Marketing Insight | Scoop.it

Public relations was born in the days when train travel was still a novel and exciting thing.


Things have changed since then – businesses, consumers, and the entire public relations industry. It’s gone through many ups and downs and opinions from the general public, both good and bad. But like all business models, is the use of PR obsolete in this tech day and age?  


Definitely not, and it’s potentially much more important than ever before. This is because traditional means of reaching the public are going away and PR is stepping in to fill the cracks.


On top of that, roles traditionally performed by other departments are starting to fall to public relations pros. All this just means PR is practically vital to every business out there right now....

Jeff Domansky's insight:

Mickie Kennedy says public relations has changed. But some of its practitioners haven't changed, in my opinion.

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Real-Time Social Media Creative Marketing and PR

Real-Time Social Media Creative Marketing and PR | Public Relations & Social Marketing Insight | Scoop.it

Real-time social media are transforming marketing and public relations. I recently visited two firms in Chicago that are responding to the need for speed within the flow of online conversationconversation.


...Content and storytelling are at the heart of how we help our clients build meaningful relationships with their audiences," said Mark Hass, president and CEO, Edelman U.S. Edelman's plan focuses on client partnerships with five U.S. newsrooms and one in the U.K.Edelman newsroom "trend spotters" identify trends and events, collaborate with account leaders and design creative concepts. Ideas are shared with clients, and then decisions are made about posting or not.Real-time PR and marketing content frequently is covered by traditional media -- television, radio, newspapers and magazines.


News organizations, too, are now in the business of conversation monitoring and engaging. In this sense, the news model shares with PR the goal of creating viral videos, flashy graphics, photographs, memes and other popular social media content. Everyone is competing for measurable engagement that may translate into new revenue....

Jeff Domansky's insight:

Read how Edelman and Golin-Harris are innovating in PR with strong content marketing efforts using social media channels, a brand journalism newsroom and more.

Phillip Newsome's curator insight, October 18, 2013 3:26 PM

Today branding agencies must operate like news rooms, monitoring developing stories as they develop and updating audiences on their client's POV.

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Don't Insult PR People by Calling Them Marketers

Don't Insult PR People by Calling Them Marketers | Public Relations & Social Marketing Insight | Scoop.it
Do people quoted in newspapers review the stories before they run? Can advertisers legally lie? Are PR people the biggest liars of all? How much does it cost to get a story into The Globe and Mail or the Toronto Star?


Just a few questions that show people do not understand public relations.

Jeff Domansky's insight:

Brian Kilgore provides dinosaur definitions of PR and tries to convince us PR people aren't  involved in "marketing." Fail. That was yesterday. 

Jared Hill's curator insight, October 11, 2013 10:45 AM

This helps to show the distinction between the two fields

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Iterations: Inception, Courtesy of Public Relations | TechCrunch

Iterations: Inception, Courtesy of Public Relations | TechCrunch | Public Relations & Social Marketing Insight | Scoop.it

...Why, then, does PR still exert power in a world we were are constantly told it’s *all* about engineering, product, and design?


Let me count the ways. The current pace at which new companies form or launch makes it difficult for the crowd to sort these signals properly, and makes it difficult for tech reporters (hence, Techmeme) and investors (hence, AngelList) to keep tabs on ones that (may) matter. This pace creates enough noise to sometimes positively impact efforts around fundraising, recruiting, or partnerships. Engaging in PR, then, merits serious consideration. However, early-stage tech startups aren’t often keen to hire non-technical folks with PR-like experience to join their teams full-time, so engaging with an agency on a retainer-basis — while not cheap — becomes a viable option. To boot, many of the best VC firms funding these startups also invest in their own PR because it’s critical to their business in today’s climate, so why shouldn’t portfolio companies do the same?

 

It’s easy to stop here and proclaim it’s all about “product, product, and product,” and to blame the PR firms and professionals, but that would be a lazy and misguided conclusion. For many startups, PR definitely has a seat at the table. PR firms aren’t to blame. The fact is, there is real economic demand directly from entrepreneurs and investors for their expertise, so we must then ask, “Why is there demand to begin with?”...

Jeff Domansky's insight:

Interesting view of PR from Techcrunch.

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Seven Expert Social PR Guides and Tips | Social Media Today

Seven Expert Social PR Guides and Tips | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it
 Public relations (PR) or media relations has long been treated as its own world, separate from marketing. It was viewed as being about name recognition and industry credibility, not something as mundane as lead generation.

 

But as the world has shifted from marketing brochures and printed trade publications to everything online, the connections between PR and marketing have become more apparent; that white paper may be a lead generation asset, but it can also be used to pitch a bylined article. An online ad may be marketing, but the credibility built through PR makes prospective buyers more likely to click on it. A news release may be designed to get media coverage, but it can also create valuable backlinks for SEO.

 

In the online realm, PR, search engine optimization (SEO), social, advertising and marcom are all vital and intertwined elements of web presence optimization, and as such need to be measured and managed to coordinate efforts for maximum online visibility.

 

So how exactly does PR support SEO efforts? How can media relations skills be leveraged in social media? What do PR pros need to do differently to support online journalism? What are today’s best practices for B2B PR?

Find the answers to those questions and more here in seven recent expert guides to social and online PR.

Jeff Domansky's insight:

Tom Pick shares insight and seven expert opinions on social media and PR in the future.

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