Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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How newsroom pressure is letting fake stories on to the web

How newsroom pressure is letting fake stories on to the web | Public Relations & Social Marketing Insight | Scoop.it

It started with a post on social media. Or, to be more exact, a series of posts about a visit to McDonald’s to buy a milkshake. Within hours, Josh Raby’s gripping account on Twitter was international news, covered by respected outlets on both sides of the Atlantic.

 

“This guy’s story about trying to buy a McDonald’s milkshake turned into a bit of a mission and the internet can’t get enough of it,” read the headline on Indy100, the Independent’s sister title. The New York Daily News said he’d been “tortured”. Except, as McDonald’s pointed out – and Raby himself later admitted – the story was embellished to entertain his Twitter followers, although he says he based it on real events.

 

Raby’s was the latest thinly sourced story that, on closer inspection, turned out not to be as billed. The phenomenon is largely a product of the increasing pressure in newsrooms that have had their resources slashed, then been recalibrated to care more about traffic figures.

 

And, beyond professional journalists, there is also a “whole cottage industry of people who put out fake news”, says Brooke Binkowski, an editor at debunking website Snopes. “They profit from it quite a lot in advertising when people start sharing the stories. They are often protected because they call themselves ‘satire’ or say in tiny fine print that they are for entertainment purposes only.”...

Jeff Domansky's insight:

The push for traffic means that clicks rule – even if the facts don’t  always check out.

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15-Seconds Blog: CBS's Black Eye

15-Seconds Blog: CBS's Black Eye | Public Relations & Social Marketing Insight | Scoop.it

CBS has more experience exposing other organizations' shortcomings than explaining their own -- but that is no excuse.


The network did not distinguish itself in handling an apparently bogus report they aired on 60 Minutes.In case you missed it -- on October 27th the network aired an interview with a man they called "Morgan Jones" who told a compelling story of what he said were his actions in Benghazi, Libya on September 11, 2012. "Jones" (whose real name is Dylan Davies) was a security contractor and has a new book out called "The Embassy House: The Explosive Eyewitness Account of the Libyan Embassy Siege by the Soldier Who Was There."...

Jeff Domansky's insight:

Not a proud moment nor a reputation builder for CBS in its poor handling of a story in error.

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A Brief And Incomplete History of Media Mistakes | Mr. Media Training

A Brief And Incomplete History of Media Mistakes | Mr. Media Training | Public Relations & Social Marketing Insight | Scoop.it

CNN is yet again being criticized for misreporting a major news story.

This time, the network claimed that a suspect had been arrested in connection with the Boston Marathon bombing. After the FBI issued a stern rebuke, the occasional news network backed away from the story. (Others got the story wrong as well, but CNN’s mistakes were made with particular panache.)

 

BuzzFeed did a wonderful job of capturing CNN’s awful hour of reporting here.

 

Below are a few other high-profile examples of mainstream media outlets getting a major story wrong....

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NBC blasted for misleading (or worse) account of phone, PC hacking in Sochi

NBC blasted for misleading (or worse) account of phone, PC hacking in Sochi | Public Relations & Social Marketing Insight | Scoop.it

Critics charge that the NBC News report that your smartphones and computers get hacked the minute you arrive in Russia is erroneous and misleading.


... In Procter’s view, the most misleading part of Engel’s report is that none of what happened to the new MacBook Air (sigh) and smartphone used for his experiment required the user or the bad guys to be in Russia at all. Far from the hackers targeting his devices, he invited them in by clicking on questionable links — something any halfway accomplished PC user would not do.


Meanwhile, cybersecurity expert Robert Graham of ErrataSec proclaimed the program “100 percent fraudulent”, saying the ”hack” happened because of the Olympic-themed websites visited, not their location.


A friend working in the video trailers in Sochi said the NBC report is a huge topic of conversation there — and not in a good way:

“They sacrificed two new laptops and a smartphone to demonstrate how quickly hackers will seize your devices here. It was complete sensationalism. They steered the computers to known honeypots and pretty much invited the hackers onboard. I only know of one person who had any trouble. Her AOL Mail account was hacked after arriving here. My response: AOL? Who still uses AOL? Was your password PASSWORD? WTF?”...

Jeff Domansky's insight:

The ethical journalism soap opera continues over Richard Engle's NBC report on computer hacking in Sochi.

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A Red-Headed Reporter’s “Confessions” Shouldn’t Be a Big Deal

A Red-Headed Reporter’s “Confessions” Shouldn’t Be a Big Deal | Public Relations & Social Marketing Insight | Scoop.it

You can easily make the argument that young journalists need to learn that online verbal diarrhea has consequences in a business where you're expected to maintain at least a modicum of objectivity and personal distance from the audience....

In case you’re unaware of Shea Allen’s story, up until a few days ago she was an investigative reporter in Huntsville, Alabama, probably doing her fair share of personally satisfying work but I guarantee suffering through all the various indignities that go along with being a reporter in Huntsville, Alabama. That ended, both the good and bad, as soon as she published a post to her personal blog called “Confessions of a Red-Headed Reporter,” which both laid out and ever-so-gently riffed on the real life of a small-market reporter. This was the result...

Jeff Domansky's insight:

Cautionary social media tale and lessons for a reporter who laid it all out in her personal blog posts. While tongue-in-cheek in some cases, many of the claims were actually potential cause for firing individually, let alone as a group. Biggest problem? Not good for the TV brand and certainly not credibility building for the journalist.

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