Most small businesses (85%) know the importance of being found on major search engines, apps and directory sites. Over three-quarters (78%) believe it is through these channels that they gain new customers.

 

However, despite knowing the importance of providing consumers with their business information, SinglePlatform's poll also reveals that 49% have never updated their online or mobile listings. Just as worrying is that half of businesses have seen business listings that are inaccurate....