Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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48 Million Twitter Accounts Exposed as Bots

48 Million Twitter Accounts Exposed as Bots | Public Relations & Social Marketing Insight | Scoop.it

Data has never been more important to marketers, which is why it is always all the more alarming when it's suggested that a platform is delivering false analytics.


Approximately 15% of Twitter accounts — some 48 million — are bots rather than people, according to new research from the University of Southern California and Indiana University.
While the research is troubling news for Twitter, which has struggled to elevate its user base in the face of growing competition; it is perhaps more frustrating for marketers who trusted the engagement data.


The report elaborates on the percentage of bots, by stating that complex bots could have shown up as humans in their model, "making even the 15% figure a conservative estimate."

Jeff Domansky's insight:

This is a distressing report on Twitter traffic suggesting an estimated 48 million or more or 15% of Twitter accounts are bots.

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Unusual and Useful Twitter Search and Filtering Techniques

Unusual and Useful Twitter Search and Filtering Techniques | Public Relations & Social Marketing Insight | Scoop.it

If you follow more than a handle of accounts, your Twitter stream can quickly become a firehose of irrelevant information. Because of this, many veteran users never visit their stream. Instead, they create lists or run saved searches.


Here are a few other options to help you filter your Twitter stream for more useful, relevant, information....

Jeff Domansky's insight:

Your Twitter stream can quickly become a firehose. Turn down the noise with these excellent Twitter search and filtering techniques.

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With a Social-First Mind-Set, Esurance Completely Dominated the Twitter Super Bowl

With a Social-First Mind-Set, Esurance Completely Dominated the Twitter Super Bowl | Public Relations & Social Marketing Insight | Scoop.it

Esurance proved that a less expensive pregame Super Bowl ad can actually create more buzz than an in-game spot, which cost $5 million per 30 seconds. What's more, the brand chiefly leaned on Twitter—not Facebook—to accomplish its feat. 


With the exception of #SB50 and #SuperBowl, the brand's #esurancesweepstakes hashtag was seen more than any other combination of words in Twitter conversations on Sunday evening, said Nancy Abraham, vp of integrated marketing communications for the San Francisco company. She said Twitter supplied her with that information Monday.


"And if you count retweets, we're No. 2 only behind #SB50," Abraham added. "There was no other [consumer] brand on that list."


Her company has been tweeted about 2.92 million times since its 30-second spot ran prior to this year's Big Game. The #esurancesweepstakes hashtag, in particular, has been tweeted 2.48 million times, which Abraham and her team said helped generate 1.5 billion media impressions. ...

Jeff Domansky's insight:

Esurance got its social mojo working during Super Bowl 50. Lots of lessons.

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