Public Relations & Social Marketing Insight
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Curated by Jeff Domansky
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Brands Wasting Time, Money on Facebook, Twitter Forrester Says

Brands Wasting Time, Money on Facebook, Twitter Forrester Says | Public Relations & Social Marketing Insight | Scoop.it
From m.fastcompany.com - November 22, 2014 2:31 AM

Today market research firm Forrester published a report for brands titled “Social Relationship Strategies That Work.”


So: What works? Not Facebook or Twitter.


The crux of the research suggests that brands are wasting their time, effort, and money on Facebook and Twitter to diminishing returns. A study conducted by the firm from earlier this year found that posts from top brands on Twitter and Facebook reach just 2% of their followers. Engagement is even more measly: A mere 0.07% of followers actually interact with those posts....

Jeff Domansky's insight:

Wow! WTH. Stop making Facebook the center of your relationship marketing efforts, says Nate Elliott, VP and principal analyst at Forrester.

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Want to be a superstar, but no time for social media? Fake it with Ghost Tweeter | {grow}

Want to be a superstar, but no time for social media? Fake it with Ghost Tweeter | {grow} | Public Relations & Social Marketing Insight | Scoop.it
From www.businessesgrow.com - August 7, 2013 12:13 PM

"What if I told you that you could become an industry “thought leader” without ever writing a blog post. Or, that you could achieve Twitter stardom without personally sending a single tweet.I didn’t believe it either, but some people are apparently doing it. Maybe even some people you follow. And you may never guess how they’re doing it.


Ghost Tweeting is one of a number of companies that have emerged to outsource the writing and distribution of all your blogs, tweets, and posts. They will even handle all the social media engagement for you. “All the benefits, none of the work,” reads the tagline on their website....

Jeff Domansky's insight:

The challenge of "ghost" social services like this is to do it transparently and ethically. It's definitely not "authentic. I've advised many clients on strategies and helped some move forward with team tweeting but always transparently. I'll be curious to hear how others think about this practice.

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Jeff Domansky's comment, August 7, 2013 3:28 PM
Thanks for your comment Malek. I think the days of "ghost" writing on social media are limited without open and honest disclosure and transparency. Nothing wrong with teams tweeting but many, including high profile personalities, authors, politicians and many others will resist. When the you know what hits the fan, that's when the trouble starts. Of course, when the intern screws up, you can always claim you were hacked LOL.
malek's comment, August 7, 2013 4:37 PM
We first had fake accounts, then fake fans and now...? if there's a will, there's always a shortcut.......!!
Mike Ellsworth's curator insight, August 8, 2013 10:46 AM

As others have noted, this approach is not only not authentic, it's borderline unethical. But how does it really differ from hiring consultants to design and write marketing material for your business?

 

What do you think of this technique? Comment below.
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