Public Relations & Social Marketing Insight

The Interactive Advertising Bureau estimates malicious advertising ”malvertising” costs the U.S. digital marketing, advertising, and media industry $8.2 billion annually.

A few years ago malvertising was merely scamming the system: fake ads, fake traffic, fake analytics. Ad tech is a hacker's heaven, an unregulated labyrinth of circumlocution systems for bidding, placing and tracking ads.

"All the code is awful and you aren't allowed to change it anyway," says Salon developer Aram Zucker-Scharff. "Usually ad servers claim they run some sort of checks, but considering just how many malicious or badly formed ads get through, it is pretty apparent they don't do much."

The hacker's goal is to bill, aka bilk, advertisers for ads no human ever saw. Their fraud takes several forms: Ad stacking piles multiple ads on top of each other. Ad stuffing shrinks ads to invisible 1-pixel squares. Click farms send fraud users to real sites. Clickjacking sends real users to fraud sites....

Ryanair, the Irish low-cost airline, is 24-hour £9.99 flash sale for people who "need a getaway" after the UK voted to leave the European Union.

An ad for the promotion on Twitter takes on the famous "hear no evil, see no evil, speak no evil" monkeys and replaces them with UKIP leader Nigel Farage, former London Mayor Boris Johnson, and justice secretary Michael Gove - the leading three figures of the Leave campaign.

Ryanair, was firmly in the Remain camp - so much so that it had sent out a marketing email earlier on Friday morning - hours ahead of the official referendum results - to promote the sale, reading: "Celebrate remaining in Europe with 1 million seats from £9.99."...

Ford isn't the only major company that has had to answer for a controversial ad it never wanted to go public. A series of Pepsi ads in Dusseldorf showed graphic images of a personified calorie committing suicide in various violent ways. The World Wildlife Foundation had to apologize when DDB Brazil created ads in which dozens of planes were shown flying at the World Trade Towers with the text, "The tsunami killed 100 times more people than 9/11." WWF said it never approved the ads even though they were submitted to various ad award ceremonies. Click here to see when big brands had to answer for huge ad fails ... 

The customer is always right, as these 11 companies learned the hard way.... Exceptional bad PR lessons...