Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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brand newsletters

brand newsletters | Public Relations & Social Marketing Insight | Scoop.it

Most brands have some form of newsletter to connect with customers. But for many brands, more emphasis is placed on getting people to sign up than on giving them a reason to sign up.

Last week David Hieatt, founder of Hiut Denim and the Do Lectures gave a workshop in London on the power of the humble email newsletter. I didn’t go to the workshop, but how he described it got me thinking about this often overlooked communication tool:

“In terms of using social media to grow your business, we are all looking for the next new platform or app. We want to find that magic ‘Multiplier’ that gets our story out to the world…

“A great newsletter can do that. And yet most people ignore it, dismiss it, or if they use it, use it poorly. Yet, this tool, in the right hands, is as powerful as they come…

“I am fascinated by the power of a simple newsletter to grow a business. I am also fascinated that most businesses don’t pay much attention to theirs. It’s an afterthought. A poor cousin.

“But when done right, they become something else. With a strategy, with a simple methodology, they become one of the most effective tools in your digital toolbox. They build community. They build your brand. And they relentlessly build long-term growth. They are pure and utter gold.”...

Jeff Domansky's insight:

Tom Fishburne offers a thoughtful commentary on brand newsletters, their impact and lack of effectiveness.

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Turn Your People into Better Brand Journalists: 4 Newsroom Practices

Turn Your People into Better Brand Journalists: 4 Newsroom Practices | Public Relations & Social Marketing Insight | Scoop.it

...You’re off to a great start. However, you’ve only started to scratch the surface of the content possibilities because your audience reach is still limited — while your corner of the world is engaged, you aren’t quite at the center of the wider industry conversation yet. If we agree that the goal of content marketing should be to enable your content creators to function as brand journalists (we do, right?), then it’s fair to equate your content effort to that of a weekly community paper. However, there’s an even bigger opportunity here, because online content can help you extend your reach far beyond your current community and create an exponential opportunity for your business....

Jeff Domansky's insight:

Practical tips for better brand journalism and content marketing.

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Content Marketing Mistakes in Social Media | Social Media Today

Content Marketing Mistakes in Social Media | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it

A brand is essentially the sum of what people say about it. We’re connected and social now. And that’s not all. We’re hypercritical, hyperactive and so hyper-online, we’re barely offline when we sleep.

 

...Along the way, it’s nearly impossible to avoid subjects such as blogging, search, social, and some of the other tricks of the trade. Why? Because the best website in the world won’t make you a dime unless people come to it and find themselves engaged with the content there. There I go again. I can’t stop spouting the gospel.

 

I want my clients to understand the key to effective online marketing, or any marketing, is to get customers to know, like and trust you. That’s a high bar seldom achieved with a heavy dependence on ad or brochure-like communications. Ugh. Stop me now before I talk you into doing content marketing against your will....

Jeff Domansky's insight:

Learn from this collection of content mistakes and lessons from Barry Feldman.

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Write a Thought-Leadership Corporate Blog in Just 5 Minutes a Week | Social Media Today

Write a Thought-Leadership Corporate Blog in Just 5 Minutes a Week | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it

Corporate blogging is not an either-or dilemma. There’s a way to have your cake and eat it too: you can write your own blog yet not have to spend hours or days on it...

 

... You’re a busy CEO wearing many hats and with not enough hours in the day. As the founder of a small business startup, you know that writing your own thought-leadership blog will bring fresh content, a leadership perspective, greater transparency and more customers to your door.

 

But, as with most decisions you make, you have to decide whether to write your own blog or to outsource it. Writing it yourself requires massive amounts of time – time that you can better spend working on your core talents to move the business forward. Outsourcing your blog to a ghost writer may result in loss of authenticity – how would your customers feel when they find out you don’t write your own blog?...

Jeff Domansky's insight:

Not sure if corporate blogging this way is workable but worth a try.

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(Almost) No One Is Seeing Your Content | Six Pixels of Separation - by Mitch Joel at Twist Image

...No matter how great the content is, it needs a meaningful distribution strategy behind it to convert into something truly valuable (more on that here: The Failing State Of Content Marketing). So many brands actually have great content, but have a sub-par content distribution strategy where the vast majority of the work resides behind their own walled garden.


Now, even if you have a great story to tell, it could be that no one even knows that you exist....

Jeff Domansky's insight:

Mitch Joel says that without a distribution strategy your content may be missing the most important part of social media - visibility. 

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Find the Heart of Your Brand Storytelling with These 6 Questions

Find the Heart of Your Brand Storytelling with These 6 Questions | Public Relations & Social Marketing Insight | Scoop.it

A brand story is made up of all that you are and all that you do. From the company’s history, mission, inspiration, goals, audience, and raison d’être, it’s why you exist. Your story is the people, places, and ideas that your company thrives on. It’s the foundation that keeps a brand going and growing. It’s a blend of those vital little core pieces of information about your business — how you came to be, why your products or services are special, what you’re passionate about, your company culture, how you make people’s lives better, and why you would do business with your company.


Brand stories can be told in many different forms, with an evolving story line and cast of characters, but content creators must be vigilant about continuity and consistency, avoiding any holes. Your brand’s story has to resonate with people at a level that goes way beyond what’s tangible — the functionality, features, and benefits of your products or services — to create a deep, emotional connection with your audience. You have to create something that they want to be a part of and show that you really “get” who they are and what they need.


Here are a few basic questions to answer to help you pull your story out of its box

Jeff Domansky's insight:

Useful starting point for brand storytelling by asking these six questions.

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Crash Course in Content Marketing: 12 Lessons From a Brand Publisher | Business 2 Community

Crash Course in Content Marketing: 12 Lessons From a Brand Publisher | Business 2 Community | Public Relations & Social Marketing Insight | Scoop.it
Drinking From the Content Marketing Fire Hose

As we launched the site, the iQ team started to work with a team of journalists and editorial partners, conducted editorial meetings and worked closely with the Intel social media team to amplify and extend iQ content. Before we knew it, we were beginning to operate a newsroom, managing a robust content machine and starting to see our goals for iQ come to fruition.

 

By end of 2012, iQ was emerging as an essential asset to Intel’s marketing and social media strategy. Although satisfied with the early success of iQ, we knew there were many improvements to be made. In January 2013, iQ version 1 (the current site) was released. Several new changes and strategies were implemented from our learnings since the BETA launch. So what have I learned about content marketing in the last 11 months? I’ve distilled the 12 core lessons for brand publishers organized by the tenets of the iQ content marketing approach; production, process and promotion....

 

Jeff Domansky's insight:

Excellent content marketing case study and tips from Intel's Luke Kintigh.

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Is it marketing or is it journalism? The case of Tumblr's 'Storyboard' | Capital New York

Is it marketing or is it journalism? The case of Tumblr's 'Storyboard' | Capital New York | Public Relations & Social Marketing Insight | Scoop.it

At a panel discussion in San Francisco this past September—"Is Tumblr the new Time Inc.?" was the typically provocative title—Jessica Bennett and Allie Townsend, editors at Tumblr and Facebook, respectively, were explaining how they'd been using the tools of traditional journalism at the social-networking behemoths where they'd been recruited.

 

In Tumblr's case, the company had created a site called Storyboard to report on the interesting people, trends and narratives emanating from Tumblr's tens of millions of blogs: A video piece, say, about a long-lost Muhammad Ali interview, or a colorful long-form entry dragging readers down into the stacks of The New York Times' subterranean photo archives, known as "The Morgue."...

 

"Is everything you do journalism?" he recalled asking. "Or is this just next-generation marketing?"...

 

[Great question deserves exploration ~ Jeff]

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