The Dissident Spin Doctor: Dear Brand Manager – Vanilla is irrelevant : Marklives!com | Public Relations & Social Marketing Insight | Scoop.it

... So, brands need to move away from grouping people by demographics, and instead group them by communities. And communities are formed around behaviour, rather than round geographical locations, or ages, or racial classifications. Value for a brand should not be measured by how big their communities are, but instead on how the brand responds to these behaviours....