Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Brand Loyalty No Longer a Relevant Measure? | Loyalty360.org

Brand Loyalty No Longer a Relevant Measure? | Loyalty360.org | Public Relations & Social Marketing Insight | Scoop.it

Marketers always want to know how customers want to engage with brands. To better understand the shifting consumer-brand relationship, IBM conducted the 2014 IBM Consumer Products Study, which revealed some stunning revelations. “We found that brand loyalty is no longer a relevant measure,” the study says...

Jeff Domansky's insight:

Is brand loyalty still a relevant measure? IBM study is a huge surprise for marketers.

Noah Rothstein's curator insight, December 10, 2014 12:48 PM

Brand loyalty is starting to fade, and brand enthusiasm is starting to enter into the consumer picture. Enthusiasm is starting to become a bigger driver to brand engagement than loyalty is. 

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Why do you need a brand strategy?

Why do you need a brand strategy? | Public Relations & Social Marketing Insight | Scoop.it

Why do you need a brand strategy?


A brand strategy can take what people know and believe about your business to new levels. Active brand management takes a valuable asset that may now be largely underused, and turns it into a powerful competitive weapon. Regardless of how sophisticated your current approach to branding is, your business has a “brand” today, though you may have acquired it by default.


Simply by being active in the marketplace, your business will have accrued a reputation, a level of fame, and a degree of notoriety (for better or worse) with your customers, and within your industry.A brand strategy will take all that value and put it to work in new ways....

Jeff Domansky's insight:

Good thoughts on how to extend your brand value.

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Why your brand needs a style guide, and how to create one

Why your brand needs a style guide, and how to create one | Public Relations & Social Marketing Insight | Scoop.it

...Style guides can save you time, money, and tons of frustration down the road, making your marketing materials easier to maintain and create. Consider it like an extension of well-commented markup; it gives you instructions for exactly how things should be done, and sometimes even insight into why.


If you’re not convinced you need one for pretty much every brand or company you work with, or if you’re not sure how to create one, read on….

Jeff Domansky's insight:

Very useful blueprint to help marketers set up a brand style guide.

Socially-M's curator insight, August 10, 2014 2:31 PM

We can help you with your style, look, feel and tone of voice.
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