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Internet comments are awful. Recently sites [like Popular Science, Bloomberg Business, Reuters, Mic, The Week, re/code, The Verge, and now The Daily Dot] have been giving up on hosting local comments altogether. Blaming trolls and spambots and the shift in engagement to platforms like Facebook, Twitter and Reddit, you can almost hear the sighs of relief in their articles discussing these decisions.
This “What can you do? People are awful amirite!” attitude towards comment sections is fatalistic and misguided. If you don’t want comments on your website, that’s fine, don’t have them. But don’t act like comments are some sort of intractable problem that can’t be realistically addressed by mortals. They’re not. There are only a few reasons why most internet comments sections are terrible and real-world solutions to those problems. Be honest: you could fix this, but your priorities are elsewhere....
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Scooped by Jeff Domansky |
Scoop.it!
daremercury's comment,
August 19, 2015 11:40 PM
Its splendid :)
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it's not like negative comments and trolls are something new. It's certainly not enough for responsible large publishers to bail on comment sections when the technology is available to manage them efficiently. Why you would not want to develop your community and supporters is beyond me! It's simply smarter business and it's not quarter by quarter Wall Street thinking.