Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Online Trust Alliance Finds Majority of Native Ads Lack Transparency

Online Trust Alliance Finds Majority of Native Ads Lack Transparency | Public Relations & Social Marketing Insight | Scoop.it

The nonprofit Online Trust Alliance (OTA) on Wednesday conducted a study that found 71% of native ads on top media sites fail to offer adequate labeling, transparency, and complete consumer disclosure.

This is a blow to the native ad/branded content business and should be a wake-up call for publishers and content studios.

The study, an analysis of native ads on the top 100 news websites, found that 71% earned failing scores for disclosures, delineation, and discoverability. The bottom line: The sites didn’t offer consumers the ability to easily discern pure editorial from ads.

As most readers of this column know, native advertising refers to Web site content that’s funded and produced outside the publisher’s editorial review or influence, yet is designed to appear similar to editorial on that site. As the OTA mentions, “this illustrates the tension -- paid for and controlled separately, but presented in a way to appear as editorial. The potential for audience confusion or misinterpretation is obvious, and the rapid rise in the deployment of native has already prompted concerns from advocates, media and regulators.”...

“While the industry looks at native advertising as the holy grail to drive new revenues, they are failing to address the long-term issue. With 71% of native ads failing to pass the consumer transparency acid test, this report should be a wake-up call to the industry. Inaction is not an option. Conversely, providing these concrete examples and recommendations helps advertisers, networks and publishers in moving forward,” Craig Spiezle, executive director at the Online Trust Alliance, told Native Insider via email.

Jeff Domansky's insight:

Research shows a huge shortfall in native advertising transparency by advertisers. No excuses for this lack of integrity by marketers.

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Why Are So Many Social Media Managers Dipshits? | VICE United States

Why Are So Many Social Media Managers Dipshits? | VICE United States | Public Relations & Social Marketing Insight | Scoop.it

I’ve collected eight recent social media posts by large companies. Most of these updates are from the last month. To try to pick the abjectly stupidest one would not be easy.


...McElligott was a very smart ad man. Today, many of the social media managers at large and important companies are, by contrast, not very smart ad men. To say that they regularly underestimate their customers’ intelligence would be a great understatement. They seem to believe their customers have the brain power of a baked potato.


I’ve collected eight recent social media posts by large companies. Most of these updates are from the last month. To try to pick the abjectly stupidest one would not be easy. You can go ahead and give it a try, though....

Jeff Domansky's insight:

Key question: Is there intelligent life on social media? Apparently not, for brands!

James Dillon's curator insight, November 6, 2013 7:24 PM

A bunch of side-grabbingly, hilariously condescending Facebook 'engagement' attempts from brands who should know better

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The Fake Corporate Twitter Hack #Fail

The Fake Corporate Twitter Hack #Fail | Public Relations & Social Marketing Insight | Scoop.it

Chipotle was the latest brand to engage in a “fake Twitter hack” marketing stunt, following in the footsteps of MTV and BET a few months ago. The intention behind these stunts is to clearly boost fans and followers for their brands, but, unfortunately, exposes a major flaw in how brand see their customers and how their perception of social is flawed. Furthermore, these types of theatrics deter from the game-change possibilities of how brands and customers can build mutually beneficial and long lasting relationships through these platforms...

Jeff Domansky's insight:

The problem with "faking" as a branding or marketing strategy is that it eventually dilutes or negatively impacts your brand or reputation or worse. A great brand is honest, true and trustworthy.

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Marketing Concept: If you build it, they will come … if you sell, they will leave | MarketingSherpa Blog

Marketing Concept: If you build it, they will come … if you sell, they will leave | MarketingSherpa Blog | Public Relations & Social Marketing Insight | Scoop.it

...When done well, content marketing is remarkably product agnostic when you really think about it.  There is no selling involved because selling runs contrary to the primary purpose of content marketing, which is to become a trusted resource.


By building credibility with an audience as a trustworthy source, brands have been able to later leverage that trust, which can be viewed as a subconscious chip stack.  They’ve accumulated with readers at a strategic time to say “We’ve never tried to push any of our products on you, but we’ve got something you really need to see.”


And, that one sales pitch will cost the whole stack of chips. You can’t market your products directly to readers, despite the term “content marketing.” At least not with any real frequency....

Jeff Domansky's insight:

Old-style interruption marketing negatively impacts your credibility. Guard your credibility from attack by old-style marketing. 

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“Being lucky is important in life!” says bingo company | Bad PR

“Being lucky is important in life!” says bingo company | Bad PR | Public Relations & Social Marketing Insight | Scoop.it

...It seems that luck is a simple affair – if you don’t get a parking ticket while having sex in your car, you’re one of the lucky ones amongst us. However, if you don’t self-report as ‘lucky’ in an online survey, it’s clearly your own fault:

However, two in five people who say they are unlucky have never done anything superstitious to turn around their luck with 61 per cent of them saying they would happily walk under a ladder.

There may be a very good reason why people considered to be unlucky haven’t gone out of their way to ‘turn their luck around’, namely that that isn’t really a thing. But, far be it to point out such minor details, when the stakes of poor luck are so high:

Unlucky people are also twice as likely to be single and will probably not have any children.

Naturally, the company who paid for this ‘research’ have their own vested axe to grind:

Jeff Domansky's insight:

[[Sigh!]] Silly surveys - bad PR and low credibility!

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Content Marketing Horror Stories

Content Marketing Horror Stories | Public Relations & Social Marketing Insight | Scoop.it

Don't become a Marketing Horror Story Legend. Here are three content marketing stories you can learn from.


With Halloween just around the corner, cable channels are deep into playlists of horror movies. Tune in, if you dare, and see how everything from a cabin on a quiet lake to a doll can go fatally wrong. But for sales and marketing pros, these movies aren’t half as scary as the idea of executing a failed campaign and missing important sales numbers.


This is equally true for Content Selling and Content Marketing programs. Just alike a scary movie, one wrong move and the guillotine comes down on you – or even your whole team. The good news is that we can learn from the mistakes of others and avoid the pitfalls of failed campaigns. Let’s take a look a few content program horror stories and avoid making the same mistakes ourselves....

Jeff Domansky's insight:

Learn from the likes of Facebook, The New York Times and a law firm that could have used some legal marketing advice.

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How Funny Tweets Win You New Customers

For companies that haven't found a humorous voice on social media, the joke's on them. For those that have, here's how they leverage laughs....


Done well, tweeting can even land you a dream job. Here at Fast Company, our executive editor Noah Robischon even has a framed edict on his office wall: “Stop tweeting boring shit.” But stifling yawn-worthy tweets is one thing, composing a one-line comedic gem for the masses is quite another.


We’ve come to expect it from stand-up comedians such as Megan Amram, the spambot @horse_ebooks that posts bits of context-free hilarity randomly pulled from online texts, and formerly unknown Justin Halpern, who rose to fame tweeting the caustic observations of his father from @shitmydadsays. But brands bringing the funny on Twitter? Not so much.


To wit: @ChipotleTweets took to fake hacking its feed to produce a stream of nonsense notes meant to evoke a chaotic mirth similar to that of @horse_ebooks. Though the tactic earned the burrito chain several thousand new followers, Chipotle quickly resumed its regular (not particularly humorous) promotional voice....

Jeff Domansky's insight:

The joke's on brands that fail to use humor effectively. While it can be effective, humor is a dangerous game in marketing. An even bigger issue for brands is using fake hacking as a social media and content marketing strategy. Definitely, doomed to fail.

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