Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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A Quick-Start Guide to Measuring Your Content Marketing Efforts - Copyblogger

A Quick-Start Guide to Measuring Your Content Marketing Efforts - Copyblogger | Public Relations & Social Marketing Insight | Scoop.it

Simply put, if you’re not measuring, you’re not marketing.

In fact, if you’re whipping up blog posts and infographics without business objectives, you’re basically partaking in a very expensive version of arts and crafts.

Your job as a content marketer is to show your boss the money — not traffic, not links — mon-naay.

Let’s talk about how to get started effectively measuring your content marketing efforts....

Jeff Domansky's insight:

Mike King says it's time to throw away the vanity metrics and measure what really matters in social media and social marketing -- business metrics. Recommended reading for marketers. 9/10

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A Visual Introduction to Customer Lifetime Value

A Visual Introduction to Customer Lifetime Value | Public Relations & Social Marketing Insight | Scoop.it
All customers are not created equal. Sure, you might like some more than others, but that doesn't mean they're your best clients. Sales comes down to revenue and ROI -- so how can sales leaders objectively determine which customers are most valuable?

Through a customer lifetime value (CLV) analysis. But calculating CLV isn't a cake walk -- inaccurate data, confusing metrics, and inadequate technology can all block the path. But the organizations that do figure out a customer's net costs and revenues over their engagement see the benefit: Three-quarters of senior executives in North America categorize CLV as a highly or extremely valuable indicator. 

This infographic from Aria provides a CLV primer, explaining the concept, covering how retention and satisfaction play into customer value, and suggesting ways to bump up your average client's CLV. You'll find that playing favorites based on net revenue versus rapport is a lot more profitable. 
Jeff Domansky's insight:

Here's why customer lifetime value is a critical measure of return on investment in social marketing.

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How To Calculate Social Media ROI » Search Engine People Blog

How To Calculate Social Media ROI » Search Engine People Blog | Public Relations & Social Marketing Insight | Scoop.it

Although it's a tall order to fill, it's possible to produce good ROI from social media and measure the dollar amount showing how your marketing has paid off. You'll need to keep updated on social media's ever-evolving algorithms, strategies, and tools to land on a perfect count of the return investment on your efforts.


Below I have compiled a step-by-step guide with useful examples to give you a better idea on how you can simplify the process of measuring your social media ROI....

Jeff Domansky's insight:

Shane Barker shows how to measure the ROI of your social media.

WEBZAKO's curator insight, January 30, 2015 3:09 AM

Comment calculer le ROI des réseaux sociaux ? #socialmedia #roi

Gary Campbell's curator insight, January 30, 2015 8:00 AM

Return of Involvement now is much more important that Return on Investment. Engagement is the magic word.

John Norman's curator insight, January 30, 2015 4:22 PM

As the old saying goes..If you cannot measure it, you cannot manage it". This is the first attempt at measuring the ROI on media engagement that I have seen and it's worth reading and applying as best you can.