Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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PR DailyAt Daily Voice, the worst layoffs EVER? | HR Communication

The hyper-local news website network issued an internal memo on Friday touting good news to come. On Monday, heads rolled and some offices were shuttered.

 

Imagine you're sitting at your desk at work on a Friday afternoon. You're shocked to receive an email stating that the company's CEO is resigning, but the chairman sends a reassuring follow-up email stating that some positive retooling is coming.

 

Then, on Monday, you and a lot of the other people in your office are laid off—with no severance pay.

 

It sounds outlandish, but that's exactly what happened to employees at Daily Voice, a network of hyper-local news websites in the Northeastern United States. According to Gawker, employees were told Monday the company would shutter 11 bureaus in Massachusetts. Many of the most experienced employees in its Connecticut and New York offices received layoff notices. Those sites will continue running with smaller staffs....

Jeff Domansky's insight:

The Chairman should be embarrassed and resign. Incredible PR fail.

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The 10 biggest U.S. corporate layoffs of 2012 Slide Show | MarketWatch

The 10 biggest U.S. corporate layoffs of 2012 Slide Show | MarketWatch | Public Relations & Social Marketing Insight | Scoop.it

Even with Citigroup’s huge job cut plans announced Wednesday, Hewlett-Packard Co (NYSE:HPQ) remains the leader in corporate job cuts from U.S.-based companies in 2012, according to data from Challenger, Gray & Christmas Inc. Back in May, the ailing Palo Alto, Calif.-based tech giant said it would cut 27,000 jobs to save up to $3.5 billion. H-P contributed to May being the peak month in 2012 for job-cut announcements with more than 61,000 and pointed to computer companies as one of the most vulnerable industries of the year. Shares of H-P are down more than 45% for the year....

Jeff Domansky's insight:

A painful reality, but noteworthy.

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Future-Proof CEOs | Reputation Xchange

Future-Proof CEOs | Reputation Xchange | Public Relations & Social Marketing Insight | Scoop.it

Just finished reading the new IBM CEO survey, Leading Through Connections. There is alot of great information about how CEOs see the world, particularly the new workforce. Instead of the usual command and control state of affairs, CEOs now realize that they will be building their company reputations on their employee intelligence networks and shared values. As the report says about CEOs, “they are arming the people who represent their brands to the world.”

 

Without knowing what the values, mission and purpose of an organization is, there is little hope that reputations can be steadied and differentiated in the present sea of information chaos and overload. ”For organizations to operate effectively in this environment, employees must internalize and embody the organization’s values and mission.”

 

Companies with the best reputations will have employees who help build and safeguard their companies reputation every minute of every day because they understand what the company stands for. They will guard their company reputation as their own because they will implicitly understand the character of the organization. It is now the CEO’s job to arm them with the tools to understand how best to represent their brands no matter where they are or what time zone they are in. Shared beliefs, up and down the ladder, will create winning cultures and winning companies....

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Groupon's Ousted CEO Writes a Brutally Candid Goodbye Letter | The Atlantic

Groupon's Ousted CEO Writes a Brutally Candid Goodbye Letter | The Atlantic | Public Relations & Social Marketing Insight | Scoop.it

The vultures have been circling Groupon founder and CEO Andrew Mason for a while now. Today, they swooped in. With the company trading around a quarter of its IPO price and its future cloudy at best, the board officially gave Mason the boot and announced a search or a new chief executive. 

 

Mason, meanwhile, is going to fat camp. 

 

Or so he says in an amazingly self-effacing and candid goodbye letter he tweeted out to Groupon's employees (Groupon PR also confirmed it was real. Can't be too careful.). "I was fired today," Mason writes. "If you're wondering why...you haven't been paying attention." The ex-CEO then precedes to graciously take responsibility for Groupon's recent travails, before wishing his former work force the best. 

 

Say what you will about the man's business acumen, at least he's self aware....

Jeff Domansky's insight:

Classy. Check out his letter.

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‘Classically bad’ press release leaves Citi vulnerable | Ragan.com

‘Classically bad’ press release leaves Citi vulnerable | Ragan.com | Public Relations & Social Marketing Insight | Scoop.it
The banking giant announced 11,000 layoffs, doing so in a remarkably convoluted press release that the media can have their way with. Communicators weigh in.

 

...In a remarkably convoluted press release on Wednesday, the banking giant announced it would lay off 11,000 employees. Several communication professionals say the press release is so bad it insults employees and gives the media carte blanche to interpret the news as it wishes.

 

“This is textbook of the old way of writing a press release,” said Jim Ylisela, a veteran journalist and communications consultant. “It is so perfectly bad, from start to finish.”

 

Here’s a look at what went wrong—and what you can do to avoid such mistakes....

 

[PR fail: BS, bafflegab and insensitivity. How NOT to announce 11,000 employee layoffs. ~ ]

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New trends in sustainability reporting | Richard Ketchen

When it comes to determining the primary audience for sustainability reports, is it investors, customers or another stakeholder group? A recent study by Ernst & Young and GreenBiz.com found employees to be the second most important audience for sustainability reports. That’s not surprising when you consider that the study also found employees to be second only to customers as drivers of sustainability initiatives.

 

But consider this: the 2012 Edelman Trust Barometer found that company communications are distrusted by workers at all levels. Only 29% of executives and 21% of employees trust such communication. That’s a wake-up call to leaders and communicators for less spin and more candid, meaningful narrative....

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