Public Relations & Social Marketing Insight

Maggie Haberman started working at the New York Times in 2015 — with just one little problem. She didn’t know what she was supposed to be doing there.“

I was looking for a lane, so I picked up Trump because nobody seemed very interested in Trump,” Haberman said on the latest episode of Recode Decode, hosted by Kara Swisher. “I knew him and I knew his people.”

Just two years later, she’s one of the NYT’s best-known reporters thanks to her coverage of Trump’s campaign and, now, his presidency. But for most of her career, Haberman had dreamed of one day being the Times’ chief New York correspondent, covering the city’s “broken” political system.

Speaking with Swisher at the 2017 Texas Tribune Festival, along with Washington Post reporter David Fahrenthold, Haberman said she learned “the number one rule” about Donald Trump while working at the New York Post, which he would call frequently as a “source” of gossip about himself.

“In his brain, two things are true,” she said. “No one speaks for him except him, even if he actually has a spokesman, and he believes that facts can be changed so that they can be something other than what you thought they were a day ago.”

Speaking in early December at a ceremony to honor Harry Reid’s retirement from the US Senate, Hillary Clinton took aim at a target that would have been totally unfamiliar to audiences as recently as the summer of 2016: fake news.

She spoke of “an epidemic” of the stuff that has “flooded social media” over the past year and “can have real-world consequences.”

This was reported largely as commentary on the Pizzagate conspiracy theory, which had recently led to an alarming armed standoff at DC’s Comet Ping Pong restaurant. But it was also pretty clearly an allusion to her own recently failed presidential campaign, especially because she spoke favorably of the idea of bipartisan legislation to curb foreign propaganda news, arguing that “it is imperative that leaders in both the private and public sector step up to protect our democracy and innocent lives.”...

What can this small chapter tell us about what’s to come?

That Trump will be what columnist Frida Ghitis of the Miami Herald calls “the gaslighter in chief” — that he will pull out all the stops to make people think that they should believe him, not their own eyes. (“Gaslighting” is a reference to the 1940s movie in which a manipulative husband psychologically abuses his wife by denying the reality that the gaslights in their home are growing dimmer and dimmer.)

“The techniques,” Ghitis wrote, “include saying and doing things and then denying it, blaming others for misunderstanding, disparaging their concerns as oversensitivity, claiming outrageous statements were jokes or misunderstandings, and other forms of twilighting the truth.”...