Public Relations & Social Marketing Insight

ON FRIDAY EVENING, inside an old-movie-house-cum-art-gallery at the heart of San Francisco's Mission district, Google graphics guru Blaise Agüera y Arcas delivered a speech to an audience of about eight hundred geek hipsters.

He spoke alongside a series of images projected onto the wall that once held a movie screen, and at one point, he showed off a nearly 500-year-old double portrait by German Renaissance painter Hans Holbein. The portrait includes a strangely distorted image of a human skull, and as Agüera y Arcas explained, it's unlikely that Holbein painted this by hand. He almost certainly used mirrors or lenses to project the image of a skull onto a canvas before tracing its outline. "He was using state-of-the-art technologies," Agüera y Arcas told his audience.

Neural networks are not only driving the Google search engine but spitting out art for which some people will pay serious money.His point was that we've been using technology to create art for centuries—that the present isn't all that different from the past. It was his way of introducing the gallery's latest exhibit, in which every work is the product of artificial neural networks—networks of computer hardware and software that approximate the web of neurons in the human brain. Last year, researchers at Google created a new kind of art using neural nets, and this weekend, the tech giant put this machine-generated imagery on display in a two-day exhibit that raised roughly $84,000 for the Gray Area Foundation for the Arts, a San Francisco nonprofit devoted to the confluence of art and tech....

Are Jews evil? It’s not a question I’ve ever thought of asking. I hadn’t gone looking for it. But there it was. I press enter. A page of results appears. This was Google’s question. And this was Google’s answer: Jews are evil. Because there, on my screen, was the proof: an entire page of results, nine out of 10 of which “confirm” this.

The top result, from a site called Listovative, has the headline: “Top 10 Major Reasons Why People Hate Jews.” I click on it: “Jews today have taken over marketing, militia, medicinal, technological, media, industrial, cinema challenges etc and continue to face the worlds [sic] envy through unexplained success stories given their inglorious past and vermin like repression all over Europe.”

Google is search. It’s the verb, to Google. It’s what we all do, all the time, whenever we want to know anything. We Google it. The site handles at least 63,000 searches a second, 5.5bn a day. Its mission as a company, the one-line overview that has informed the company since its foundation and is still the banner headline on its corporate website today, is to “organise the world’s information and make it universally accessible and useful”.

It strives to give you the best, most relevant results. And in this instance the third-best, most relevant result to the search query “are Jews… ” is a link to an article from stormfront.org, a neo-Nazi website. The fifth is a YouTube video: “Why the Jews are Evil. Why we are against them.”...