Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Using Interactive Content to Capture Attention Early in the Buyer’s Journey

Using Interactive Content to Capture Attention Early in the Buyer’s Journey | Public Relations & Social Marketing Insight | Scoop.it

If you’ve been in marketing for more than a hot second, you’ve no doubt heard of the Buyer’s Journey. What you might not know is that this journey has dramatically changed in the last decade.

 

67% of the buyer’s journey is now digital.

 

Today’s buyer is up to 90% of the way through their buying journey before they reach out to the vendor.Interactive content is front and center in this digital shift in the Buyer’s Journey. As companies produce more and more content in order to satisfy today’s self-guided buyer, only the most engaging content will stand out and get noticed.

 

Why does interactive content stand out in the sea of content online today? Because it doesn’t talk at buyers – it talks with them.

 

There are interactive content types for every stage in the Buyer’s Journey: Awareness, Evaluation, and Decision-making. However, it plays an especially important role for both the buyer and the business in the Awareness stage....

Jeff Domansky's insight:

Essential statistic: 67% of the buyer's journey is now digital!

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How to Create Online Surveys People Will Actually Take | HubSpot

How to Create Online Surveys People Will Actually Take | HubSpot | Public Relations & Social Marketing Insight | Scoop.it

Even a goldfish can pay attention for longer than most people can nowadays. The ever-decreasing human attention span is one of the the biggest challenges marketers are faced with today.


For those looking to conduct market research through surveys, the fight for our audience's attention can seem incredibly discouraging. How can you expect to improve participation rates when people can't sit still long enough to make it through your questions?


If you want to encourage participation and avoid diluting your data, you've got to find a way to make people want to engage with the content. To learn how, take a look at the infographic below from the folks at qSample. It'll walk you through four interesting and helpful things to consider when crafting your next online survey....

Jeff Domansky's insight:

Uncover four key ingredients that'll help you increase online survey participation.

Marco Favero's curator insight, February 24, 2016 10:49 AM

aggiungi la tua intuizione ...

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Adults 50+ Now Dominate All Consumer Spending — Medium

Adults 50+ Now Dominate All Consumer Spending — Medium | Public Relations & Social Marketing Insight | Scoop.it

The holiday season is once again upon us and this year marketers have an unprecedented opportunity to blow their sales out of the water. For the first time in history, consumers over 50 make up the majority — 51 percent — of all of consumer spending according to just-released data from the U.S. Consumer Expenditure Survey.


While marketers are preoccupied with Millennials — who became the biggest adult age demo this year — consumers over 50 control 70 percent of our country’s wealth, making them a significantly greater holiday sales opportunity than their kids.


One might expect that 50+ would account for the majority of health (63%) and insurance (68%) expenditures. However, when it comes to buying for everyone on their holiday lists, consider that people 50+ are now responsible for 51 percent of all entertainment spending as well as 57 percent of big ticket items such as new cars and trucks....

Jeff Domansky's insight:

Some very surprising research and insight into consumer spending and how age 50+ consumers control the majority – 51% of spending. Definitely an eye-opener for those millennial-only marketers.

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10 Scientific Findings to Boost Your Marketing Strategy

10 Scientific Findings to Boost Your Marketing Strategy | Public Relations & Social Marketing Insight | Scoop.it

The reality is that there are so many messages being thrown at consumers every second of every day that individual voices have a tough time cutting through the noise.That, coupled with the fact there are now 4 million Google searches a minute, marketers really need to be in the right place at the right time.Luckily, countless studies have revealed interesting insights into consumer behavior that are invaluable in the race to gain market share.We’ll talk about 10 of them....

Jeff Domansky's insight:

Want to improve your marketing? Here are 10 scientific findings that can help you boost your marketing efforts

CIM Academy's curator insight, April 10, 2015 3:54 AM

Understanding customer behaviour is key and this article outlines a few important steps to help you deploy your marketing strategy.

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25 Sneaky Online Tools and Gadgets to Help You Spy on Your Competitors

25 Sneaky Online Tools and Gadgets to Help You Spy on Your Competitors | Public Relations & Social Marketing Insight | Scoop.it

Even before you entered into the world of “business”, you were watching your competition. Whether it was in a classroom or on a sports team, you not only wanted to keep up, you wanted to know where the marker was set so you could go one step further. It was about finding new opportunities and setting new goals based on someone you aspired to beat.


At this time, when search is so important and detailed, and the Internet has grown so extensively, you have tons of different factors to consider when spying on your competition. This is where marketing tools come into play.In many cases, tools that help you monitor your own web performance also can help you gather data on your competition. So, you might be using some of these tools already, without using the features that help you evaluate your competitors. Here are some of the best tools out there...

Jeff Domansky's insight:

Every once in a while a terrific article like this comes along. In this post from Kissmetrics, you'll find an excellent summary of 26 tools to help you gather competitive intelligence. Recommended reading. 10/10

Jeff Domansky's curator insight, March 8, 2014 3:24 AM

A superb post and list of top notch competitive intelligence tools shared by Kissmetrics.

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Turns Out There Are Only Four Types Of Personalities

Turns Out There Are Only Four Types Of Personalities | Public Relations & Social Marketing Insight | Scoop.it

A new European study on human behaviour suggests that people can be divided into one of four main personality types — with 'Envious' being the most common.

The new research, carried out by a team of researchers from Universidad Carlos III de Madrid and the universities of Barcelona, Rovira i Virgili and Zaragoza, Spain, presented 541 volunteers with hundreds of social dilemmas and asked them to report on what they would do in each situation.

Participants had to make decisions based on individual or group interests, which would lead to either collaboration or conflict with others.

The decisions also had different consequences depending on what another participant involved decided to do, with Anxo Sánchez, one of the authors of the study explaining, "Those involved are asked to participate in pairs, these pairs change, not only in each round, but also each time the game changes. So, the best option could be to cooperate or, on the other hand, to oppose or betray ..... In this way, we can obtain information about what people do in very different social situations."

The researchers then created a computer algorithm to analyze the responses and classify participants into personality groups based on their behaviour.

The results showed that the majority of the participants — 90 per cent — could be divided into just four basic personality types, Envious, Trusting, Optimistic, and Pessimistic.

Jeff Domansky's insight:

Which of four personality types are you according to a new Spanish research study? Envious, Trusting, Optimistic or Pessimistic. Marketers take note ;-)

Nadene Canning's curator insight, September 22, 2016 3:13 AM

Which of four personality types are you according to a new Spanish research study? Envious, Trusting, Optimistic or Pessimistic. Marketers take note ;-)

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DataDriven Marketing Economy Tops 200 Billion

DataDriven Marketing Economy Tops 200 Billion | Public Relations & Social Marketing Insight | Scoop.it

Two years ago, for the first time, the Direct Marketing Association put a number—$156 billion—on what it called the data-driven marketing economy (DDME) in the United States. Yesterday it released a follow-up report showing that data isn't just driving, it's speeding. It clocked in at $202 billion in 2014, a two-year increase of 35%, and it employed nearly a million people—650,000 more than it did in 2012.“


All of marketing, we estimate, is about $1.3 trillion a year in the U.S., so that makes data-driven marketing a little under 20% of the total," said Harvard Business School professor John Deighton, who directed the study for DMA with Peter Johnson, principal of mLightenment Economic Impact Research....

Jeff Domansky's insight:

Data business linked to marketing activities grew 35% and created 650,000 U.S. jobs between 2012 and 2014, DMA reports.

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The Predictive Analytics Playbook

The Predictive Analytics Playbook | Public Relations & Social Marketing Insight | Scoop.it

Making the most out of data means pulling the right insights and then using that info to figure out what's working—and what's not. “Knowing what is working makes all of the difference,” says Michael Schultz, VP of marketing and business development for marketing platform ClearSlide.


“Far too often marketers are in constant production mode. So rather than analyzing the data and seeing what sticks and why, you get anecdotal feedback about what's supposedly working. So being able to apply analytics—particularly predicative analytics—enables marketers to really zero in on what's really going to matter.”


Predictive analytics, Schultz says, allows marketers to “have a sort of game plan.” He says that crafting content or an entire strategy that's rooted in predictive analytics allows marketers to devise the right plays for success. In fact, Schultz says that looking at customers' past behaviors is like watching the playback films and then analyzing them so that you can create a strategy to win the game.


“Based on a bunch of different factors, [marketers] can recommend plays that guide customers in the order that they would like for them to go follow. It's very prescriptive,” he says....

Jeff Domansky's insight:

One data insider shows how to develop a marketing game plan rooted in analytics.

Rory Starks's curator insight, November 6, 2015 5:18 PM

Terrific article with insight about the importance of predictive analytics.  We have developed an impressive predictive modeling tool called the Masterworks Response Index (MRI).  Clients are seeing 15-20% improvements in net income as a result of using this tool. 

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CONSUMER TREND CANVAS | Your 1-page innovation framework

CONSUMER TREND CANVAS | Your 1-page innovation framework | Public Relations & Social Marketing Insight | Scoop.it

Understand and apply Consumer Trend Canvas to any consumer trend. Today.


CONSUMER TREND CANVAS: An easy-to-follow framework that will help you not only unpack and understand any consumer trend, but also help you apply it to launch successful consumer-facing innovations of your own.


Consumer trends are, at their heart, an essential part of uncovering  innovation opportunities. Otherwise they’re just intellectual masturbation: diverting, pleasant and entertaining, but with little real purpose ;)


Yet we frequently hear that ‘trends’ feel mysterious and opaque. Which is where the CONSUMER TREND CANVAS* comes in....

Jeff Domansky's insight:

The folks at TrendWatching share a free, valuable marketing analysis tool.

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