Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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The Next Phase of Social Business is the Collaborative Economy | Web Strategy by Jeremiah Owyang

The Next Phase of Social Business is the Collaborative Economy | Web Strategy by Jeremiah Owyang | Public Relations & Social Marketing Insight | Scoop.it

What’s the next phase of Social Business? That’s the question I’m frequently asked. Without a doubt, the next phase is the Collaborative Economy. What’s that? That’s where brands will rent, lend, provide subscriptions to products and services to customers, or even further, allow customers to lend, trade, or gift branded products or services to each other.

 

This unstoppable trend is fueled by the social web, the specific features include relationships, online profiles, reputations, expressed needs and offerings and ecommerce. Customers are already starting to conduct these behaviors among themselves using TaskRabbit, AirBnb, Lyft, and many others tools –some of these are disruptions and opportunities to brands.

 

The next phase of Social Business is the Collaborative Economy; Brands will enable customers to share, trade, lend, gift products and goods using social technologies....

Jeff Domansky's insight:

Compelling reading. This quote from Jeremiah Owang says it all: "This unstoppable trend is fueled by the social web, the specific features include relationships, online profiles, reputations, expressed needs and offerings and ecommerce."

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Social Radar's Top 50 Brands

What brands generated the most positive and active social conversation in 2012?

 

To find out, we built this interactive brand ranking application using Social Radar, Infegy’s market leading consumer research and analytics platform. Social Radar gathers billions of brand conversations in real time from all over the Web and processes them using an advanced content analysis platform. Using the API, we tracked and analyzed conversation content, volume and sentiment surrounding some of the top brands in the world. Using that information, we generated rankings based on the quantity and quality of conversation surrounding their brands, products and services....

Jeff Domansky's insight:

Really interesting stats, sentiment analysis, demographics for the top 50 social brands of 2012.

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Content Marketing Strategy: Leverage Paid, Owned, Earned Media | Rob Yoegel

Content Marketing Strategy: Leverage Paid, Owned, Earned Media | Rob Yoegel | Public Relations & Social Marketing Insight | Scoop.it
Content marketing that combines paid, earned, and owned media is a simple strategy that leads to publisher partnerships that can drive success for both parties.

 

When I discuss our content marketing plans — and our budget — I make a point of letting all publishers know that my goal is to become a partner with them. And if you talk to anyone I’ve purchased advertising from, many of them have not only become good friends, but we’ve also helped each of our businesses grow in the process.

 

The ad placements are just one part of a three-legged media stool that combines paid, earned, and owned media. This convergence helped create a simple content marketing strategy that led us to start thinking about publishers in a whole new way while putting an end to interruptive advertising....

Jeff Domansky's insight:

A really valuable look at integrated marketing strategies from Rob Yoegel. Are you using all three -- paid, owned and earned?

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The 6 Marketing Metrics Your CEO Actually Cares About [Cheat Sheet] | HubSpot

The 6 Marketing Metrics Your CEO Actually Cares About [Cheat Sheet] | HubSpot | Public Relations & Social Marketing Insight | Scoop.it

...I think the best marketing metrics look at the total cost of marketing, including program spend, salaries of the team, and overhead, and relate that cost to the results you care about -- revenue and customer acquisition. Other metrics like cost per lead, cost per follower, or cost per page view can be useful to look at within a marketing team, because they can help you make decisions about where to focus and what parts of your marketing process are broken; but most CEOs really just care about the cost and the net results, not the interim steps. This list of metrics is meant to focus on the most critical measures of marketing that your CEO will likely want to discuss with you.

 

Here are some metrics I've found useful over the past 5 years at HubSpot while growing our company, working with our CEO and CFO, and talking with our board members. I don’t have all the answers -- so please add your favorite metrics and thoughts on these metrics in the comments....

Jeff Domansky's insight:

This is a high-level look at critical marketing metrics for social media. highly recommended.

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Five big B2B content marketing mistakes | Econsultancy

Five big B2B content marketing mistakes | Econsultancy | Public Relations & Social Marketing Insight | Scoop.it

In 2011, marketers began saying that "content marketing is more important than advertising" and given the growth of content marketing in 2012, it would appear that they meant what they said.


And not just in the consumer space. Although selling content marketing to leadership has been a challenge for some B2B marketers, the use of content marketing at B2B organizations is growing rapidly.

 

As B2B marketers become more familiar with content marketing specifically, best practices are emerging. But that doesn't mean that mistakes aren't being made. Here are five of the biggest....

Jeff Domansky's insight:

Lots of social media lessons and superb advice from Econsultancy...

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Real-time social analytics help brands create responsive marketing initiatives | Brafton

Real-time social analytics help brands create responsive marketing initiatives |  Brafton | Public Relations & Social Marketing Insight | Scoop.it

Competitive brands have already developed social media strategies designed to interact with fans and followers through comments, shares and Likes, but is that enough? A new report from eMarketer shows companies will have to think on their toes in 2013. Marketers increasingly analyze social media interaction in real time to take the pulse of their brands and create compelling content to draw in new audiences....

Jeff Domansky's insight:

Real time analytics are becoming critical for maximum results.

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13 Social Media Marketing Case Studies for Some of the World's Premier Brands | Brickfish

13 Social Media Marketing Case Studies for Some of the World's Premier Brands | Brickfish | Public Relations & Social Marketing Insight | Scoop.it

Our unique social media campaign platform has generated over 600 million brand engagements for some of the world's premier brands, including Redbox, Microsoft®, Dell, BlackBerry®, QVC, Estée Lauder, Coach and more. In the process, Brickfish has established itself as a leader in the social media space....

Jeff Domansky's insight:

Don't mind the marketing, just enjoy these 13 excellent social marketing case studies from Brickfish

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Which Social Network’s Users Make the Most Money? | Social Fresh

Which Social Network’s Users Make the Most Money? | Social Fresh | Public Relations & Social Marketing Insight | Scoop.it

Compete ran some numbers last month on the average income levels for each of the top 6 social networking sites in the US.

 

...LinkedIn of course has a larger percentage of high income wage earners than most social networks. But if the numbers below are correct, Google+ has an even more affluent user base than LinkedIn.

 

Google+ has the highest percentage of it’s user base from those making $100k and above. LinkedIn counts 27 percent of their social network from this same group....

Jeff Domansky's insight:

Here's some valuable marketing intelligence and demographics for the six leading social media channels. Have a look!

Laura Maricescu's curator insight, January 17, 2013 6:09 AM

Top social sites vs U.S. Browsing Population

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Why The Next Social Media Frontier Is The Past | Fast Company

Why The Next Social Media Frontier Is The Past | Fast Company | Public Relations & Social Marketing Insight | Scoop.it

Where does all of that real-time chatter go when the moment has passed? Some entrepreneurs think it could fuel the next generation of disruptive products.

 

“What are you doing right now?” Facebook asked its users in 2007.

 

The social network, and its peers, have since become less dedicated to the present moment. Facebook has created Timeline, a historic presentation of daily posts.Foursquare has turned its vault of real-time check-ins into a valuable recommendation engine. And Twitter recently launched a feature that allows users to download their tweet archives. For the first time, social media platforms are looking back.

 

By facilitating constant, real-time conversation, these platforms inevitably created a detailed log of the past. As a habit of sharing and an emerging quantified-self movement merge, the potential to recycle our real-time content grows.

 

The next big thing, some entrepreneurs believe, will leverage not “right now,” but “then.” Here’s why:

 

Content Gets Less Valuable Over Time. And Then It Gets More Valuable....

Jeff Domansky's insight:

Intriguing idea and trend for marketers and social PR to follow....

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What your customers want from social media…and how you can give it to them – Simply Zesty

What your customers want from social media…and how you can give it to them – Simply Zesty | Public Relations & Social Marketing Insight | Scoop.it
When brands open up in social media, they need to consider that their consumers have now changed, with entirely new needs.

 

Whenever a brand embarks on a social media campaign, they need to ask themselves what it is their customers want and how they can give it to them. With social media, this means far, far more than anything your product/service can do. When your customers are in their ‘online’ guise, their needs become entirely different to those of the typical, offline consumer. Whereas we once turned to brands to fulfill a simple need or desire with the product offering, we are now turning to them for more....

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