Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Social Media Metrics: Separating Vanity From Valuable | Simply Zesty

Social Media Metrics: Separating Vanity From Valuable | Simply Zesty | Public Relations & Social Marketing Insight | Scoop.it
With so much data swimming around, knowing which metrics to pay attention to can be difficult. Knowing which ones matter to your company and which ones are simply vanity metrics is important if you are to improve your social media efforts...

 

No matter what industry you’re in, data will always play a key part. Data provides certainly and cold, hard facts that can help businesses thrive. It’s no surprise that by their very nature, the Web and social media have sped up the progress of analytic tools, becoming faster and more accurate. It’s why the majority of social media sites offer up their own analytics tools and why there are many so many are looking for real stats to work from.


Yet sometimes having a lot of data at your fingertips can be a hindrance. Our analytics can be filled with so much data that it can be difficult to determine what data is useful. It can be dangerous to take one metric on its own at face value so a combination of different metrics can help paint a picture of how well your social media activity is going.


Type of Metrics
There are a number of different engagement types out there, but here are the ones you should keep in mind when you’re devising a strategy....

 

[Simply Zesty provides an excellent overview of social media measurement metrics. If you're serious about measuring ROI, this is a must-read. ~ Jeff]

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How to Use Social Media for Customer Research

How to Use Social Media for Customer Research | Public Relations & Social Marketing Insight | Scoop.it
Customer Research: Learn how to conduct research on social media to find out more about your customers.

 

With the right social media tools, you can learn what questions your customers have and which types of content they’re sharing.

 

This information will help you answer their questions, solve their problems and define your social media and content strategies.

 

In this post, you’ll learn how to quickly conduct research on social media and put it into action.

 

[Practical tips you can use on the most popular social media platforms -JD]

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