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Scoop.it!
From
visual
Carnival cruise experiences multiple technical problems resulting in negative media coverage based on MediaMiser's monitoring and analysis.
Jeff Domansky's insight:
Liked the crisis analysis and infographic creativity. 
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Scoop.it!
Learn how to be more agile in social media marketing so you can both manage PR disasters, and leverage new opportunities.
...So here are some tips to help you be a more agile social media marketer that can both capitalize on social opportunities, and repair brand damage -- but hopefully more often, it's the former....
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Useful analysis and nicely presented in this infographic.