Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Shop ‘til They Drop… Or At Least Until Their Thumbs Hurt: Getting to Know the Mobile Shopper

Shop ‘til They Drop… Or At Least Until Their Thumbs Hurt: Getting to Know the Mobile Shopper | Public Relations & Social Marketing Insight | Scoop.it

For many Americans, smartphones are as much a necessity in their daily lives as the air they breathe and the food they eat. These devices are constant companions, helping us take care of just about everything we need to do each day—watching our favorite shows and movies, keeping up with our friends, learning new languages and managing our finances.

And spending money is no exception!

In addition to growing as a new purchase channel, mobile commerce offers a plethora of opportunities for marketers and advertisers looking to reach their desired consumers. According to Nielsen’s fourth-quarter 2015 Mobile Wallet Report, 37% of respondents said their purchases start with mobile shopping more than one-quarter to half of the time. However, the competition is fierce, and in order to maximize these opportunities, marketers must know the best ways to position their products and communicate with appropriate audiences.

Consumers handle a lot of their shopping activities on their mobile devices, and everyone knows that savvy consumers do their due diligence before handing over their cash. In fact, 72% of smartphone shoppers research an item before purchasing it, 70% check the price of an item and 60% use a store locator to find a store where they can buy their desired product of choice....

Jeff Domansky's insight:

Valuable Nielsen research on mobile influence on shopping.

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Rescooped by Jeff Domansky from Cashback Industry Insight - global news, trends & information
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Kohl’s in-app wallet drives 30% of mobile traffic - Mobile Commerce Daily

Kohl’s in-app wallet drives 30% of mobile traffic - Mobile Commerce Daily | Public Relations & Social Marketing Insight | Scoop.it
Kohl’s is bullish on mobile’s role for the upcoming holiday season, with 30 percent of its mobile traffic being driven by a new wallet feature in its application and plans to bring a new click-and-collect service to mobile.

During a conference call with analysts last week to discuss the retailer’s second quarter results, Kohl’s executives talked up the success of its new app, which has had more than 2 million downloads this year for a total of more than 8 million users. The wallet feature in the app is focused on offers and promotions, enabling users able to scan and save Kohl’s Cash and offers to the wallet and then redeem them at checkout.

Via Douglas G Hall
Jeff Domansky's insight:

You ever wonder if mobile is really effective? Kohl's provides proof positive for marketers, retailers and e-commerce pros. Recommended reading.  9/10

Doug Hall's curator insight, August 17, 2015 4:21 PM

Here's a positive and powerful lesson on the value of mobile marketing and cashback strategies.

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55% luxury spending now experiential purchases: BCG - Luxury Daily - Research

55% luxury spending now experiential purchases: BCG - Luxury Daily - Research | Public Relations & Social Marketing Insight | Scoop.it
Luxury in the form of premium experiences are seeing the most action in terms of spending, while high-end goods are lagging in comparison, according to new findings from a study by Boston Consulting Group.

The key finding of BCG’s Luxe Redux report is that there has been a shift in spending habits, where 55 percent of spending comes from luxury experiences rather physical goods. In addition, experiential luxury purchases grew 50 percent faster worldwide year over year than sales of luxury goods.
Jeff Domansky's insight:

There's a great quote in this article from Jean-Marc Bellaiche: “The industry has moved from ‘to have’ to ‘to be,’” he said. “To have or to own or to buy a product is now to be and to experience service and we believe that is a big trend." Marketers take note.

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