Shopper Research Highlights Consumers’ Multichannel Habits | Mobile Marketing Magazine | Public Relations & Social Marketing Insight | Scoop.it

When researching purchases in store, more than twice as many shoppers head for a website, rather than an app, on their smartphone.


Questioned about how they use their mobiles in store, 47 per cent of respondents said they used their phone for sharing ideas, followed by 29 per cent who said they used it for comparing prices, with 20 per cent saying they used their phone for finding product information, and 17 per cent for sharing photos, taking pictures as a reminder, finding store location information, and browsing (with no intention to purchase)....