Public Relations & Social Marketing Insight

"Half the money I spend on advertising is wasted. The problem is I'm not sure which half." ~ John Wanamaker, Philadelphia department store magnate

It would appear Wanamaker’s lament, repeated by many who came after him, will finally be a thing of the past. One of the grand promises of the Internet was to make advertising more efficient. To a large extent it has, but not like what’s to come for big brands. I learned that first hand last month when we didn’t meet a marketer’s unstated expectation that 100% of its display ads on Forbes.com would be in view for readers to see.

Until recently, that wasn’t a standard contractual obligation. Then, the marketer told us it had monitored in-view rates with new ad technology. The industry calls it 100% ad viewability, and compliance presents daunting challenges for every publisher.

For journalists asking why they should care, it’s simple: the news business is about to dramatically change — again.

That’s actually a good thing. Journalism must adapt  – and it has — as digital publishing and social media continue to democratize the creation, distribution and marketing of content....

It sometimes looks as if the hyperlocal space is owned by commercial “pureplays” – the Yelps, Angie’s Lists and Weddings.com. These are the sites that most often seem connected to their often very vertical communities – and pull in the revenue, as documented in the new Borrell report.

News sites grind out their duty coverage of local arrests, fires and traffic snarls, but how often do they capture what’s special about their towns and stir up communal sprit? And even if they do achieve that, how often do they reap new revenue from their enterprise?

30A succeeds at both. Founder and CEO Mike Ragsdale sees 30A as far more than a website. “It’s a network, it’s a brand,” he says. 30A has plenty of new about the Santa Rosa Beach communities along the Gulf Coast of Northwest Florida, including the occasional story that might not sit that well with visitors who reach for too many cool ones (“Spring Break Safety: Sheriff, Seaside Take Stand Against Illegal Activities”) But it’s also three retail stores, 30A Radio, 30A Weddings.com and 30A VideoTours.com, and more....