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If you manage a brand's Twitter account, chances are you're not interacting as much as you could be. And that's not a good thing.
Simply Measured took a look at 98 of the top global brands on Twitter and found some eye-opening information.
From Mashable:
During the final three months of 2013, 98 of Interbrand's top 100 global brands tweeted at least once and the average company tweeted 12 times per day, according to data from Simply Measured, a social media analytics provider. However, the report also found that 54% of these Interbrand companies send less than one @-reply per day....
A missed opportunity for companies to intereact with possible free brand ambassadors...
This is very true and such a huge eye opener!