Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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43% of consumers prefer to shop online: IBM | Luxury Daily

43% of consumers prefer to shop online: IBM | Luxury Daily | Public Relations & Social Marketing Insight | Scoop.it

“IBM’s research found a few areas where retailers may have some interesting opportunities,” said Kali Klena, global retail industry leader for IBM’s Institute for Business Value, San Mateo, CA. “First, there is a growing gap between shoppers’ enjoyment of digital shopping — online and mobile — and their last purchase behavior.“


Said another way, some retailers are delivering more enjoyable digital shopping experiences than others,” she said. “This indicates an opportunity for retailers to look at their digital shopping offerings and be sure they are truly tailored by channel....

Jeff Domansky's insight:

Online shopping is poised to grow even further although there are opportunities for bricks and mortar retail.

Samuel Falmagne's curator insight, January 22, 2015 2:48 AM
43pc of consumers prefer to shop online
mba audencia's curator insight, January 30, 2015 6:39 AM

This article shows how online commerce is overtaking the web, and becoming the preferred purchasing method by consumers.

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Infographic Alert: Detailed Stats Around Shopping's Future | The eTail Blog

Infographic Alert: Detailed Stats Around Shopping's Future | The eTail Blog | Public Relations & Social Marketing Insight | Scoop.it

No one is arguing with statistics pointing to the fact that ecommerce will one day overtake other forms of shopping. The growth pace is just too staggering to think differently.An infographic put together by Gift-Library.com highlights statistics about how the trend is moving, citing how global ecommerce retail sales will reach $1,321.4 trillion by 2016. This number is a 67% increase from 2011...

Jeff Domansky's insight:

How will we shop in the future?

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79% of consumers have used reserve-and-collect in the past year

79% of consumers have used reserve-and-collect in the past year | Public Relations & Social Marketing Insight | Scoop.it

Almost two-thirds of consumers (63%) have bought products online before collecting them in-store at least once in the past 12 months, while 16% use reserve-and-collect at least once a month.


Overall around a fifth (22%) of consumers said they have never used the service, which is actually a very slight increase compared to 2012 when the figure stood at 20%.


Even so, the data highlights the continuing importance of reserve-and-collect services for multichannel retailers as a sales tool. The Multichannel Retail Survey, conducted using the Toluna survey tool, also found that 50% of respondents had abandoned a purchase online due to unsatisfactory delivery options....

Jeff Domansky's insight:

For retailers and small business, there is some fascinating insight into disruption in retail and what the future may look like.

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Report: Americans to spend $89 billion online this holiday season

Report: Americans to spend $89 billion online this holiday season | Public Relations & Social Marketing Insight | Scoop.it

Online sales in the U.S. are expected to hit another record this holiday season, but spending growth will be slower than in previous years, according to one researcher.


Forrester Research predicts that consumers will spent $89 billion shopping online during the holiday season this year, an increase of 13% from the same period a year earlier. That's down from 15% year-over-year growth in 2013....

Jeff Domansky's insight:

The business of online shopping is still growing strongly. Imagine. $89 billion will be spent shopping online this Christmas season!

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Lingerie and algorithms: Big data comes to fashion

Lingerie and algorithms: Big data comes to fashion | Public Relations & Social Marketing Insight | Scoop.it

Does your least favorite shirt fit you too tightly in the shoulders but too baggy on the belly? That’s data. Do your breasts pop out of your bra and the straps dig in too tight? That’s data. Are sleeves strangely loose on you? That’s data.


The data trend that has overtaken everything from job recruiting to sales leads has finally made its way into an unexpected place: the world of Anna Wintour. That’s right. Big data has arrived in Fashionland.


There’s multiple already funded Kickstarters underway right now, all that use data to produce perfectly fitting men’s t-shirts, in 24-50 unique sizes for all fellas of all shapes and sizes....

Jeff Domansky's insight:

Who knew? Big data gets sexy.

malek's curator insight, October 26, 2013 8:19 AM

Technology for comfort and elegance.