Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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43% of consumers prefer to shop online: IBM | Luxury Daily

43% of consumers prefer to shop online: IBM | Luxury Daily | Public Relations & Social Marketing Insight | Scoop.it

“IBM’s research found a few areas where retailers may have some interesting opportunities,” said Kali Klena, global retail industry leader for IBM’s Institute for Business Value, San Mateo, CA. “First, there is a growing gap between shoppers’ enjoyment of digital shopping — online and mobile — and their last purchase behavior.“


Said another way, some retailers are delivering more enjoyable digital shopping experiences than others,” she said. “This indicates an opportunity for retailers to look at their digital shopping offerings and be sure they are truly tailored by channel....

Jeff Domansky's insight:

Online shopping is poised to grow even further although there are opportunities for bricks and mortar retail.

Samuel Falmagne's curator insight, January 22, 2015 2:48 AM
43pc of consumers prefer to shop online
mba audencia's curator insight, January 30, 2015 6:39 AM

This article shows how online commerce is overtaking the web, and becoming the preferred purchasing method by consumers.

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30% to Holiday Showroom, 45% to Search Online Before Heading to Store

30% to Holiday Showroom, 45% to Search Online Before Heading to Store | Public Relations & Social Marketing Insight | Scoop.it
Showrooming may be somewhat alive over the holiday shopping seasons but more people are likely to research online before heading to the store.

While fewer than a third (30%) of consumers are expected to showroom over the holidays, almost half (45%) plan to go online to check out a product before purchasing it in a physical store, according to a new study.
Jeff Domansky's insight:

Interesting trends in online shopping, showrooming and retail.

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How big data is changing e-commerce for good

How big data is changing e-commerce for good | Public Relations & Social Marketing Insight | Scoop.it

You’re going to have to get used to it: data is everywhere, we contribute to it constantly, and it has a huge impact on the retail industry. In fact, 80-90 percent  of all the data in the world was created in just the last two years. Big data is generally portrayed as having all the solutions to many of the biggest issues in retail (as long as it is mined and utilized correctly), but it still has a lot of quirks to work out.

A big chunk of the problem with big data comes down to how it’s defined. There are dozens of different takes on it, but let’s discuss it as the rapid increase of the creation of diverse and quickly transforming data through multiple channels that must be processed in innovative and strategic ways.

Global retail sales should reach $3 trillion this year, and big data has the potential to unlock a larger slice of the market share pie for retailers. How? Well, that’s the interesting part....

Jeff Domansky's insight:

Here's a quick look at how big data influences online retail.

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Report: Americans to spend $89 billion online this holiday season

Report: Americans to spend $89 billion online this holiday season | Public Relations & Social Marketing Insight | Scoop.it

Online sales in the U.S. are expected to hit another record this holiday season, but spending growth will be slower than in previous years, according to one researcher.


Forrester Research predicts that consumers will spent $89 billion shopping online during the holiday season this year, an increase of 13% from the same period a year earlier. That's down from 15% year-over-year growth in 2013....

Jeff Domansky's insight:

The business of online shopping is still growing strongly. Imagine. $89 billion will be spent shopping online this Christmas season!

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