Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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How Putin and Russia Use Powerful US PR Firms to Shape American Opinion

How Putin and Russia Use Powerful US PR Firms to Shape American Opinion | Public Relations & Social Marketing Insight | Scoop.it

The Russian attempt to influence the 2016 American presidential election, using what intelligence agencies call “active measures,” has dominated U.S. headlines.There is, however, a second front in Russia’s effort to shape the hearts and minds of American citizens, and it’s received almost no attention in mainstream U.S. media outlets since the election.


As someone who studies the growth of global public relations, I’ve researched the roles PR firms play in shaping public perceptions of international affairs.


For years, Russia has been involved in public relations campaigns that have been developed and deployed by prominent, U.S.-based, global PR firms – campaigns intended to influence American public opinion and policy in ways that advance Russia’s strategic interests....

Jeff Domansky's insight:

PR or propaganda? Is public relations simply a more insidious form of fake news asks Sue Curry Jansen?

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A hellscape of lies and distorted reality awaits journalists covering President Trump | Washington Post

A hellscape of lies and distorted reality awaits journalists covering President Trump | Washington Post | Public Relations & Social Marketing Insight | Scoop.it

What can this small chapter tell us about what’s to come?


That Trump will be what columnist Frida Ghitis of the Miami Herald calls “the gaslighter in chief” — that he will pull out all the stops to make people think that they should believe him, not their own eyes. (“Gaslighting” is a reference to the 1940s movie in which a manipulative husband psychologically abuses his wife by denying the reality that the gaslights in their home are growing dimmer and dimmer.)


“The techniques,” Ghitis wrote, “include saying and doing things and then denying it, blaming others for misunderstanding, disparaging their concerns as oversensitivity, claiming outrageous statements were jokes or misunderstandings, and other forms of twilighting the truth.”...

Jeff Domansky's insight:

Margaret William writes that the past tells us plenty about what to expect from the ‘gaslighter in chief.’ You can add twilighting to the list of terms you need to know in the fake news future.

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Trump supporters call to boycott Pepsi over comments the CEO never made

Trump supporters call to boycott Pepsi over comments the CEO never made | Public Relations & Social Marketing Insight | Scoop.it

The President-elect's supporters are threatening to boycott Pepsi (PEP) over fabricated statements circulating on social media. Twitter users, many citing debunked news articles, claim PepsiCo (PEP) CEO Indra Nooyi told Trump fans to "take their business elsewhere.

 

"Sites designed to trick people, including Truthfeed and Gateway Pundit, published the fake quote while encouraging readers to stop buying Pepsi's products. Gateway Pundit also incorrectly claimed PepsiCo's stock plunged 5% because of the comment that Nooyi never actually made.

 

Nooyi never told Trump's supporters that Pepsi doesn't want their business and she even congratulated the president-elect on his victory. But she condemned the ugly rhetoric of the campaign....

Jeff Domansky's insight:

Donald Trump's supporters are threatening to boycott Pepsi after fake comments from the CEO circulated on social media. More pain from the toxic brew when politics and marketing mix.

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The Donald’s Secret Debate Strategy? Clickbait.

The Donald’s Secret Debate Strategy? Clickbait. | Public Relations & Social Marketing Insight | Scoop.it

It suddenly hit me while listening to another Trump tirade. What happened next nearly blew my mind.

Not to give The Donald too much credit for his undisciplined tweeting but suddenly I realized that his entire campaign is built on a foundation of clickbait.

The very same linkbait that drives millions of spam pageviews online daily is also what allowed him to outfox 16 other serious Republican presidential candidates.

And when the presidential campaign debates take place, Hillary won’t have a chance!...

Jeff Domansky's insight:

The Donald's campaign strategy? Clickbait! You read it here first.

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This Bad Lip Reading of the Republican Primary Debate Is Hilarious

This Bad Lip Reading of the Republican Primary Debate Is Hilarious | Public Relations & Social Marketing Insight | Scoop.it

Just when you think the Bad Lip Reading videos couldn’t get any funnier, along comes this treatment of the recent Republican presidential primary debate.


In this version, the candidates tackle the issues that really matter, as the scurrilous accusations fly.


And they make some crazy pledges to the voters.


While at least one contender’s nerves seem to get the better of him.


In an innovative tweak to the debate format, the candidates get to make their pitches through the medium of song, just as the Founding Fathers surely intended.…while throwing some funky moves....

Jeff Domansky's insight:

Politics as it should be from Bad Lip Reading. Your Friday Funnies! Recommended viewing! 10/10

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Survey: Users trust social media as news source | Politico

Survey: Users trust social media as news source | Politico | Public Relations & Social Marketing Insight | Scoop.it
Voter trust in political information from Facebook, Twitter and other social media services is now on par with that in traditional news sources, according to a new survey shared with POLITICO.


Recent years have seen candidates increasingly devoting time and resources to developing their social media presences, with President Barack Obama’s reelection campaign widely admired by experts in both parties for its massive data and analytics operation....

 

“There needs to be an authentic commitment in social media” by candidates,” said David Rehr, a professor at the school. “They’ve got to take it very seriously.” Social media “is an information source that has to be reckoned with.”

 

The survey finds that nearly two-thirds of voters reported that political information on social media was either higher quality or on par with traditional media outlets. For users younger than 25, 71 percent put the same or greater level of trust in content....

Jeff Domansky's insight:

This is good news for social media savvy politicians and their teams but not necessarily good news for traditional media unless they are ramping up their social media efforts.

 

Without the traditional media filter, direct access can be powerfully effective if well managed.

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Astroturfing Reddit is the future of political campaigning

Astroturfing Reddit is the future of political campaigning | Public Relations & Social Marketing Insight | Scoop.it

Earlier this year, Hack PR had a problem. The unorthodox public relations firm had snapped up a new client, a deep-pocketed entrepreneur with political ambitions. Unfortunately, nobody really knew who he was, and the campaign it launched for him failed to convert into any real coverage save for a couple of pieces in the Huffington Post and The Washington Times. They needed another idea.


So, in their words, they hustled.There’s an old Internet joke that says politicians should wear the logos of their donors, much like Nascar drivers wear the logos of their sponsors. Taking inspiration from that, Hack PR pitched the idea to its client that it try and make it law through a California ballot initiative.


But unfortunately, this didn’t pan out either. It wasn’t for lack of trying. The firm took the provocative step of printing a full-sized cutout of everyone in the California Legislature, adorned with the logos of Chevron and AT&T, and other prolific donors. These were left at the steps of the Sacramento State Capital building for all to see. But as before, nada.


Then....

Jeff Domansky's insight:

More and more PR firms and PACs see Reddit as a place to get results. Here's one example.

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Facebook debuts 'fake news' tools in Germany ahead of elections - Memeburn

Facebook debuts 'fake news' tools in Germany ahead of elections - Memeburn | Public Relations & Social Marketing Insight | Scoop.it

We’re only three weeks into the new year, but “fake news” could already be the phrase of the year. After reports suggested that fake news on Twitter and Facebook contributed to Donald Trump’s win in last year’s US Presidential election, the latter is finally clamping down on the issue.


The company has announced new tools to curb fake news in Germany, presumably as a measure ahead of the country’s August 2017 elections.


“Last month we announced some tests to address the issue of fake news on Facebook,” Aine Kerr, the company’s manager of journalism partnerships, wrote in a press release....

Jeff Domansky's insight:

Facebook announces new tools to curb the proliferation of fake news on its platform ; launches in Germany first.

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The trouble is not with polling but with the limits to human interpretation of data

The trouble is not with polling but with the limits to human interpretation of data | Public Relations & Social Marketing Insight | Scoop.it

When the US presidential election was called, even Republican strategist Mike Murphy declared data dead. Others have said it’s the end of polling.

 

To those who felt a Hillary Clinton victory was all but certain, Donald Trump’s success at the polls might undermine faith in big data. But this sentiment misunderstands statistics. Data is impartial and accurate; when things go wrong, it’s usually when we try to interpret it.

 

How different people assess risk and make decisions often comes down to how we perceive probabilities. Assigning a probability to an uncertain outcome is part art and science. The most scientific way is to use data—in this case, polling numbers.

 

This time, election forecasts based on polling data were spectacularly inaccurate. They predicted an easy Clinton victory, and assumed that women and college-educated voters would turn out for her in large numbers. In fact, according to exit polls, 42% of women voted for Trump, including 45% of white women with college degrees.

 

Forecasts also predicted hardly any minority voters would consider Trump. But they did. Minority groups voted more for Obama than Clinton. A non-trivial number, nearly one third of Hispanics and Asians, voted for Trump.

 

What seems like a failure of polling data, though, is really our inability to approach the data objectively....

Jeff Domansky's insight:

The end of polling or simply the failure of humans to interpret correctly? Thoughtful reflections on polling.

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Lessons from the plagiarism in Melania Trump's speech - without bullshit

Lessons from the plagiarism in Melania Trump's speech - without bullshit | Public Relations & Social Marketing Insight | Scoop.it

Parts of Melania Trump’s speech at the Republican National Convention are strikingly similar to Michelle Obama’s speech from eight years ago. How does this happen? Plagiarism at this level is typically the result of sloppiness, not outright theft. If you don’t want this to happen to you, then you need to change how you work.


What Melania Trump said sounds awfully familiar.


In 2008, here’s what Michelle Obama said, in part (most of the highlights in these passages, which show the similar parts, are from a Wall Street Journal article about the plagiarism).


Like my family, they scrimped and saved so that he could have opportunities they never had themselves. And Barack and I were raised with so many of the same values: that you work hard for what you want in life; that your word is your bond and you do what you say you’re going to do; that you treat people with dignity and respect, even if you don’t know them, and even if you don’t agree with them.


And Barack and I set out to build lives guided by these values, and pass them on to the next generation.


Because we want our children—and all children in this nation—to know that the only limit to the height of your achievements is the reach of your dreams and your willingness to work for them....

Jeff Domansky's insight:

It's too bad the kudos from a well-delivered speech were undone by the campaign clowns and amateurs in the backroom.

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Bridging the Advocacy Gap with Social Media, Part 2 | Capstrat

Bridging the Advocacy Gap with Social Media, Part 2 | Capstrat | Public Relations & Social Marketing Insight | Scoop.it
The world of social media provides a clear road map for how to bridge the 'Advocacy Gap'. Will the advocacy technology world follow it?

 

What capabilities would an advocacy platform need to provide to make effective advocate storytelling a reality?

 

Last week on the blog, I began focusing on the concept of the advocacy gap. Research, compiled in a report titled “The Advocacy Gap: Research for Better Advocacy,” notes that for the better part of the past 20 years, Capitol Hill offices have faced an ever-increasing crush of online constituent communication.

 

The world of social media has followed much the same path. And, as social media has continued to evolve, some clear trends have developed on how to cut through the communications clutter...

Jeff Domansky's insight:

Here are some valuable suggestions on how to use social media for effective advocacy.

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