Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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More Companies Monitoring Social Media for Adverse PR | MediaPost

More Companies Monitoring Social Media for Adverse PR | MediaPost | Public Relations & Social Marketing Insight | Scoop.it

The proportion of corporate directors who say their companies are monitoring social media for “adverse publicity” (a gentle euphemism) has increased from 32% in 2012 to 41% today, according to the latest Corporate Directors Survey from PricewaterhouseCoopers.


However, as these figures indicate more than half of corporate directors still believe their companies aren’t doing a good enough job of keeping an eye out for adverse publicity: 55% of the PwC survey respondents said their companies either aren’t monitoring social media efficiently, or aren’t doing it at all. That’s down moderately from 61% in 2012.


PwC found a similar story in regards to social media strategies for applications like marketing, research, and internal communications. Thus 40% of respondents said their companies are leveraging social media for strategic goals, while 54% said their companies’ efforts to leverage social media are insufficient or nonexistent; both figures are unchanged from two years ago....

Jeff Domansky's insight:

55% of corporate directors believe their companies are not monitoring or not monitoring effectively for potential PR problems. More interesting data in this research report for PR, crisis and reputation managers. Valuable reading  9/10

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Florida Teen's Facebook Post Costs Dad $80K | MediaPost

Florida Teen's Facebook Post Costs Dad $80K | MediaPost | Public Relations & Social Marketing Insight | Scoop.it

Here’s another one for the bulging “Kids Are Dumb” file: it seems a Florida teenager has cost her father an $80,000 legal settlement with a single, profoundly ill-advised Facebook post.
 
Patrick Snay, 69, had served as headmaster at a Miami private school called Gulliver Preparatory School until 2010, when his contract wasn’t renewed. Snay sued Gulliver for age discrimination, and in November 2011, the school settled out of court with an agreement to pay Snay $80,000 in damages, $10,000 in back pay, and $60,000 in legal fees. As is often the case, one of the conditions of the settlement was confidentiality, with Snay and his wife promising not to tell anyone about the existence or terms of the deal.
 
However Snay did tell his daughter Dana, a former student at the school, who now boasted to her 1,200 closest friends on Facebook: “Mama and Papa Snay won the case against Gulliver. Gulliver is now officially paying for my vacation to Europe this summer. SUCK IT.” Gulliver alumni saw the posts and alerted the school’s lawyers, who promptly informed Snay senior the deal was off. He had obviously violated the confidentiality clause....

Jeff Domansky's insight:

In the land of silly social media, a cautionary crisis management lesson. This just in...

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