Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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App Store Ratings: A Single Star Jump Can Mean 340% More Downloads

App Store Ratings: A Single Star Jump Can Mean 340% More Downloads | Public Relations & Social Marketing Insight | Scoop.it

The in-app feedback provider recently asked 350 smartphone owners in the US about the “minimum star rating they’d accept in order for them to consider downloading an app.” Roughly 60 percent of respondents said that they “usually or always check ratings before downloading an app.”


According to the survey, only 15 percent would consider apps with a two-star average rating. One more star, and half the respondents would potentially download the app. An impressive 96 percent said they would install four-star apps. This makes logical sense and parallels the way consumers react to product and service ratings in other categories....

Jeff Domansky's insight:

Given the data about app engagement, much is at stake in the success or failure of a marketer's mobile app.

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Yelpification of business software: Online reviews at a tipping point | VentureBeat

Yelpification of business software: Online reviews at a tipping point | VentureBeat | Public Relations & Social Marketing Insight | Scoop.it

For well over a decade, consumers have increasingly turned to online review sites to vet purchase decisions before they buy. Take a look at the top trafficked sites on the web, and it’s no shock to see consumer review sites by the likes of Amazon and Yelp both squarely in the top ten.


In fact, reading reviews prior to purchasing has become so ingrained in American consumption habits, 55 percent of all shoppers say online reviews influence where and how they spend their hard-earned cash.


Why then, when every person on the street checks a review site before buying a coffee, is it such a surprise to the software industry that consumer reviews actually matter in their space? In an industry generally considered “innovative,” product reviews are a shockingly late-adoption....

Jeff Domansky's insight:

How online reviews fit into social marketing.

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