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Shares and links come with benefits. They amplify your content and help increase traffic. You could argue, however, as many do, more eyeballs don’t necessarily translate to conversions. I don’t take social shares and links from other websites lightly. They say to me the content struck a chord with readers. It may be a fuzzy measure of success, but a measure no less. In fact, thanks to Buzzsumo, it’s a measure you can access instantly and use to gauge interest levels of your content. I’m into it.“Shares can particularly help visibility and content distribution while links tend to help authority, search engine rankings and longevity,” wrote Buzzsumo’s Steve Rayson. The quote comes from Steve’s post, The Top B2B Content of 2016: Six Lessons for Marketers....
Esurance proved that a less expensive pregame Super Bowl ad can actually create more buzz than an in-game spot, which cost $5 million per 30 seconds. What's more, the brand chiefly leaned on Twitter—not Facebook—to accomplish its feat.
With the exception of #SB50 and #SuperBowl, the brand's #esurancesweepstakes hashtag was seen more than any other combination of words in Twitter conversations on Sunday evening, said Nancy Abraham, vp of integrated marketing communications for the San Francisco company. She said Twitter supplied her with that information Monday.
"And if you count retweets, we're No. 2 only behind #SB50," Abraham added. "There was no other [consumer] brand on that list."
Her company has been tweeted about 2.92 million times since its 30-second spot ran prior to this year's Big Game. The #esurancesweepstakes hashtag, in particular, has been tweeted 2.48 million times, which Abraham and her team said helped generate 1.5 billion media impressions. ...
Tracking and reporting social media analytics used to be a hurdle for digital marketers – now the problem is finding the ideal tool.
The market is filled with different platforms, ranging in niche, effectiveness and user experience. And due to the recent Topsy shut down, more social media managers than ever are searching for a suitable alternative.
Before we list the best 25 tools, it’s important to define social media analytics for those new to the field (if you’re a veteran, please feel free to skip this section)...
Ask any communications practitioner what the measure of success is for their campaigns, and most often the response will be a list of well written coverage pieces, shared aggressively across social channels. Ask any marketer what the measure of success is for their campaigns, and they will reply with a litany of metrics. Guess what, social media pros — you’ve been doing it wrong. It is time to measure like a marketer....
“Measuring KPIs depends hugely on the client and their specific goals,” says Mangiaforte. “We also go deeper for clients, identifying and reporting on the number of influencers who participate in campaigns and breaking down their demographics to give our clients an enormous amount of intelligence about their social audience.” She completes this measurement through a mix of proprietary software and tools such as Keyhole and on-platform analytics, using this assortment of tools to, “identify influencers and measure their impact in terms of reach and engagement once we deploy them for our clients.”
It is important to consider the big picture when choosing the specific data to collect. Ask yourself, does this directly contribute to my company’s bottom line? How can we correlate brand awareness to lead generation or conversions? Once you have taken a step back to establish priorities, you can take a deeper, more informed dive into the data that matters most – ultimately, benefitting you and your team. Collecting data points for data’s sake isn’t going to solve anything....
Retailer sites, printable coupons, and retailer emails are the most commonly used digital tools by online shoppers, though they’re not the ones wielding the greatest impact on shoppers’ journeys, details Epsilon in a recent study.
The report – based on an online survey of more than 2,800 respondents – determined an impact score for each tool by averaging the percent of its users saying it has influenced them across 10 areas.Those areas range from influencing choices (e.g. “it influences my choice of stores,” “it influences my choice of brands”) to impulse buying (“I make more unplanned purchases,” “I spend more than initially planned”) and utility (e.g. “it makes shopping easier,” “it makes shopping faster”).
Interestingly, the digital tools with the highest overall impact score were retailers’ social media activity and price comparison sites, although they had relatively low penetration rates. Shopping applications, brands’ social media activity and product reviews were also among the most highly rated by their users. The influence of product reviews has also been noted in a separate recent study of e-commerce behavior, in which online shoppers cited them as important content on retailer websites and in retailers’ shopping apps....
Traditional social media listening platforms don’t collect this location-tagged social data. Think you’re not missing much of the conversation? Think again. It’s time to complete your social media strategy with location-tagged posts, and there are infinite ways to leverage this data for your social listening and engagement campaigns.
So, what are the top five ways you can activate your location-based social media data to ensure you hear the complete conversation?
You’re rocking social media.
You’re finding great content to share, you’re writing the best headlines, you’re engaging and automating and seeing your brand soar.
How will you let your boss or client know all the great stuff you’re up to?Is there an easy way to see for yourself how things are going?...
So, we need to introduce another dimension that would make content tracking more practical — that of the marketing goal.
Align your content metrics efforts with the exact marketing goals.
Of course, sometimes you'd be able to achieve multiple goals with one piece of content, but usually there is one goal that dominates...
What these oft-quoted stats on social media usage don't do, however, is show us how to act. They fail to provide us with any actionable insights into how we can actually improve our social media marketing.
That's why we created the 2015 Social Media Benchmarks Report, which uses data from 7,000+ businesses. The report sheds light on metrics associated with social posting frequency, social following, and social engagement. Use it to benchmark your own social metrics against businesses in your industry and/or against businesses with a comparable company size.
To give you a quick overview of the types of data you'll find in the report, I put together a few interactive charts using the infographic creation service, infogr.am....
All customers are not created equal. Sure, you might like some more than others, but that doesn't mean they're your best clients. Sales comes down to revenue and ROI -- so how can sales leaders objectively determine which customers are most valuable?
Through a customer lifetime value (CLV) analysis. But calculating CLV isn't a cake walk -- inaccurate data, confusing metrics, and inadequate technology can all block the path. But the organizations that do figure out a customer's net costs and revenues over their engagement see the benefit: Three-quarters of senior executives in North America categorize CLV as a highly or extremely valuable indicator.
This infographic from Aria provides a CLV primer, explaining the concept, covering how retention and satisfaction play into customer value, and suggesting ways to bump up your average client's CLV. You'll find that playing favorites based on net revenue versus rapport is a lot more profitable.
Welcome to Introduction to Data Science. In this first post, I want to go through some examples of data science activities and projects from the recent past that I found interesting. And use them to whet your appetites for the concepts that we are going to learn in the following posts....
Do you want to understand your social media return-on-investment (ROI)?
Are you tracking the customer journey in Google Analytics?
In this article you’ll discover how to collect and analyze the data you need to properly calculate how social media marketing impacts your business....
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Are your social media marketing efforts working?
Wondering which key performance indicators (KPIs) matter on each platform?
In addition to revenue, there is real value in knowing how many people engage with your social media posts.
In this article, you’ll discover which KPIs to track for Twitter, Facebook, LinkedIn, and Instagram....
According to research by Cap Gemini, 97% of loyalty programs reward participants for “spend and get”. Yet, 84% of consumers, as reported by Loyalty360, said they would spend more with retailers that offer points for activities other than spending.
In tapping into the desire for rewards outside of traditional spend and get programs, the question looms large: How to measure the ROI of a program that rewards for outcomes like brand advocacy.
Working with leading brands to develop and measure social media loyalty programs, here at Chirpify we have developed an ROI model that can be used across loyalty programs to impact organizational goals. Without further ado, let’s break it down, diving into each of the metrics, why they matter, and how a social media loyalty program can increase the value of each....
The key to a successful Twitter marketing strategy involves frequently studying the data you have on hand to inform your strategy moving forward. It’s easy to guess what kind of content will perform well if you know what has worked in the past. One of the best ways to dig into the data you have is to perform your own Twitter audit.
Though the term audit may jog unpleasant thoughts of the IRS, you can leave your W2s in the shoebox under your bed. Instead, this article shows you how to pull, visualize and make sense of your Twitter data so that you can make informed decisions about your future strategy....
I remember sometimes being a bit fuzzy with my answer to that question. I’ll have been really enjoying sharing and engaging with people, forgetting completely about the awesome stats and analysis at my fingertips. And knowing these social media stats can be incredibly valuable—for connecting deeper with my audience, for curating finely-tuned content, and for growing a following and a brand.
So where do you go for these important social media stats?
And what do you do with them once you’ve found them?
I’ve been fortunate to spend some time hunting, gathering, exporting, and exploring the social media stats for myself and for Buffer. I’d love to share what I’ve learned along the way about finding the best social media stats and creating some cool reports....
Still obsessed with YouTube views as the key metric for knowing whether a video really connected with your audience? Not so fast, says ad agency Solve, which embarked on an experiment recently to see whether it could make literally the most uncreative video go viral.
The Minneapolis agency created a four-minute video that was completely blank—no images, no sound, no title, no description. (A title, "The Blank Video Project," was added after the project ended.) The only thing it had was a click-through URL to the agency's website, solve-ideas.com. Solve promoted the video as pre-roll to U.S. viewers using YouTube TrueView In-Stream advertising. Viewers could skip it after five seconds. Solve was charged if a viewer watched at least 30 seconds.
In the end, the video generated more than 100,000 views for an investment of just $1,400—or a remarkably affordable 1.4 cents per view. The ad was served 227,819 times, meaning about 46 percent of viewers watched for at least 30 seconds. Solve says viewers on average watched 61 percent (or 2:26) of the video, and 22 percent made it all the way to the end—seemingly solid engagement metrics. Nearly 1 percent even clicked through to the website. The video did not earn any likes, shares or new channel subscribers, however....
Simply put, if you’re not measuring, you’re not marketing.
In fact, if you’re whipping up blog posts and infographics without business objectives, you’re basically partaking in a very expensive version of arts and crafts.
Your job as a content marketer is to show your boss the money — not traffic, not links — mon-naay.
Let’s talk about how to get started effectively measuring your content marketing efforts....
Analyzing the impact of your content doesn’t need to be a costly endeavor. These nine analytic tools are free (or almost free). Identifying which ones help inform your content marketing goals, using them regularly, and adjusting your content so your results are aligned even better with your objectives will boost the effectiveness of your content marketing efforts.
How effective is social media in comparison to other digital marketing channels? Do consumers actually listen to brands? Do brands actually listen to consumers? How does B2B social media marketing differ in effectiveness from B2C use? Which netork drives half of all social traffic to B2B websites and blogs?
What type of posts generate the most engagement on Facebook? What do 91% of consumers check daily? What do more than half of marketers identify as their most critical areas of focus over the next 12 months?
Find the answers to those questions and many more here in 106 digital marketing facts (well, mostly) and statistics from two dozen sources....
Although it's a tall order to fill, it's possible to produce good ROI from social media and measure the dollar amount showing how your marketing has paid off. You'll need to keep updated on social media's ever-evolving algorithms, strategies, and tools to land on a perfect count of the return investment on your efforts.
Below I have compiled a step-by-step guide with useful examples to give you a better idea on how you can simplify the process of measuring your social media ROI....
The internet has given marketers many things, one of which is more ways to reach potential customers directly. But with this comes further challenges, most notably, how do you work out whether all that online activity is having any real impact on sales?
Tweeting, posting, uploading videos; that’s the easy part. Working out whether your efforts are having a genuine impact is often the place where lots of marketers and businesses come unstuck.
Why? Because genuinely meaningful measurement can be tricky. It’s easy to measure how many followers you have or how many likes you’ve got on your last Facebook post but that doesn’t really tell you anything.
The first company is not proof that social media works. That's not the issue. The issue, of course, is that social media simply "is". It's no different than the focus groups and surveys of twenty years ago. It's both marketing and customer research. It's data. It just "is". You cannot separate social media from the rest of the branding elements of the business. You can't. You cannot prove that social media works, and you cannot remove it from the business. It is not a tactic. It simply "is" the business. And customers are acquired cheaply as a result.
The second company can easily prove that social media doesn't work. They should know. They tried putting some sale messages on Twitter, and nobody responded. The second company is fully confident in their merchandising team. The second company just needs to find marketing channels to communicate the merchandising strategy to the customer. The second company is going "omnichannel". They'll ship-to-store or buy-online-pickup-in-store or get you a discount on your mobile phone when you're in the mall (if the customer ever steps foot in a mall anymore).
Retail is moving in two different directions....
Know what's working on social media with the insights from our collection of free social media analytics tools.
Where do you turn for meaningful stats on your social media marketing?
I’m grateful for the insight from some truly incredible tools that help make sense of the actions I take on social media. How have my followers grown this month? Which posts seem to perform best? Which times make the most sense to post?
The answers are out there, and there are tools to help you find them. I’ve collected a bunch of my favorites here in this post. Feel free to give them a try and see what insights you can find!...
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![6 Blog Post Formats that Work Best in B2B Online Marketing [Research] | Feldman Creative | Public Relations & Social Marketing Insight | Scoop.it](https://img.scoop.it/uAGiK6-UOW9kTnLoNNu4GDl72eJkfbmt4t8yenImKBVvK0kTmF0xjctABnaLJIm9)
Blog post formats that earn the most shares and links are showcased here with great examples and data from research by Buzzsumo.