Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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6 Components of a Successful Digital Marketing Audit

6 Components of a Successful Digital Marketing Audit | Public Relations & Social Marketing Insight | Scoop.it

As digital communication continues to explode more organizations are recognizing its importance within the marketing mix. In order to develop strategy and allocate resources business leaders need to understand the effectiveness of their existing digital initiatives. A great way to do this is to conduct a digital audit – a study of your brand’s digital presence (on its own and in relation to your competitor set) across six key areas: Reach, Architecture, Content, Conversion, Integration and Measurement.


Before launching the digital audit it’s important to establish basic criteria with respect to rating status, structure and performance. To help guide next steps set up a simple decision filter that will aid in prioritizing your findings. One simple way to do this is to assign a color coding systems as follows...

Jeff Domansky's insight:

Valuable blueprint for measuring digital marketing ROI...

WEDCBiz's curator insight, August 1, 2013 12:08 PM

This is a good way to make sure that you are using social media effectively.

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Pinterest Analytics User's Guide | Social Media Today

Pinterest Analytics User's Guide | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it

Pinterest announced that they're now offering their users access to a rich set of statistics for their pins and pin activity. Called simply Pinterest Analytics, it is available to any user with a verified website (not just "business" accounts). This is a much-needed asset for business owners and bloggers as it will help you see not only how your pins have performed, but what content other people have pinned from your website and how those pins have performed.

 

The analytics includes how many people pinned content from your site, how many people saw those pins, and how many people visited your site from those pins (clicked through). You will also be able to see your most popular pins, the ones that have been repinned and clicked the most, as well as most recent pins. Businesses can use Pinterest Analytics to evaluate the value and ROI of a Pinterest presence. At 10.5 million users and rising, Pinterest definitely provides a rich and growing audience for business owners, and these new analytics will show off just how much traffic and interest the site is generating in your brand....

Jeff Domansky's insight:

Useful walkthrough of Pinterest analytics.

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Six Simple Tactics To Improve Your Facebook Fan Engagement | John Haydon

Six Simple Tactics To Improve Your Facebook Fan Engagement | John Haydon | Public Relations & Social Marketing Insight | Scoop.it

American Express Open Forum recently published an infographic of Facebook engagement stats and recommended tactics for improving engagement rates on your Facebook Page content.

 

Although this infographic isn’t specifically for nonprofits, the data (which includes nonprofits) and tactics still apply.

 

Six Tactics To Improve Your Facebook Engagement
Here’s a summary of the most useful bits from the infographic...

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Tapping social media for commerce « NewsCred Blog

...There is a significant difference between customers and a social media fan base, says Abraham. “The people who you have historically always thought about as your franchise that you’re going out to build a business around are often very different from the ones who seek you out on social,” she said. The online fan base for Starbucks, for example, is strikingly younger than its regular customer base.

 

Knowing the demographics of your fans is particularly important, Abraham said. “That has an impact on your messaging strategy, it has an impact on what you would want to say to these people, and how you want to say it,” she said....

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4 Reasons to Rethink Facebook Engagement

4 Reasons to Rethink Facebook Engagement | Public Relations & Social Marketing Insight | Scoop.it

An estimated 67 percent of American adults use Facebook today. That makes the social media giant on the surface the best channel for small business owners to connect with their clients, customers and partners. But there are reasons to rethink Facebook engagement.

 

Those reasons include signs some users are getting tired of the site. The social network is completing a new redesign intended to reignite the spark with its audience. However, it could be too little too late.

 

Re-evaluating Facebook Engagement

Small business owners need to be concerned about “Facebook fatigue” too. It means that the audience they are trying to reach may be vacating the site, rendering marketers’ efforts fruitless. Below are four reasons you may want to reconsider the value of your Facebook engagement....

Jeff Domansky's insight:

Good advice for small business to ensure you're getting results from your Facebook efforts.

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The fiction of the quick hit in PR | SHIFT Communications

The fiction of the quick hit in PR | SHIFT Communications | Public Relations & Social Marketing Insight | Scoop.it

One of the most common questions asked of us in the PR and earned media world is, “I need a quick hit. Can you get me a quick hit?”, implying that a company needs very fast, very short term audience generation. Unless you’ve got something absolutely groundbreaking, mind-blowingly awesome, the chances are that no agency, even us, will get you what you want – the world beating a path to your door instantly at relatively low cost due to favorable media coverage. Why? The quick hit is largely a myth....

 

When was the last time you found a situation in which you trusted someone instantly that turned out to be legitimate? Chances are it was long ago, and highly unusual. Trust takes time; the idea of creating mass amounts of trust instantly is simply a fanciful fiction....

Jeff Domansky's insight:

Where's the real ROI? Chris Penn suggests it's in the long-term...

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How The Facebook Like Mentality Has Changed | AllFacebook

How The Facebook Like Mentality Has Changed | AllFacebook | Public Relations & Social Marketing Insight | Scoop.it
Just as Facebook has changed tremendously since 2010, so have users' habits with regard to the like button.

 

Just as Facebook has changed tremendously since 2010, so have users’ habits with regard to the like button. PostRocket, which helps brands manage their Facebook campaigns, analyzed how people liked pages two years ago in comparison with current nature. The company quoted statistics from Lab42, showing that 87 percent of people like brands now, compared with 38 percent in 2010.

 

PostRocket also gleaned statistics from a 2010 ExactTarget survey that asked users why they like pages. It showed that 40 percent of people liked a page to receive discounts and promotions, 39 percent wanted to show support for the brand, and 36 percent wanted to get a “freebie,” while only 13 percent wanted to interact.

 

Here’s a snippet of an infographic from Lab42, showing the motivations in 2012 for liking a page. Naturally, people still want something in exchange for the like...

 

[A sea change and opportunity for marketers, content pros and PR ~Jeff]

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