Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Industry Benchmarks for Social Media Engagement: How Much Should Your Posts Receive?

Industry Benchmarks for Social Media Engagement: How Much Should Your Posts Receive? | Public Relations & Social Marketing Insight | Scoop.it

But how you know when the number of interactions you’re getting is good? And what does “good” mean, anyway?


The answer: It’s all relative. A “good” amount for engagement for a marketer in the software industry could be a totally different number than for a marketer in the financial services industry. That’s why we put together the 2015 Social Media Benchmarks Report -- it's 49 pages of of social media data and analysis from over 7,000 business in nine industries.In this post, I’ll analyze our findings on audience participation on social media for each of the industries represented.


Find your industry below (or use our jump-to links to head directly to your industry) to see how much interaction is happening relative to how much a company posts a week on social media, and also get some key takeaways for how to apply this to your own social strategy....

Jeff Domansky's insight:

Learn how much engagement your social media posts should be getting in comparison to others in your industry.

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15 Tools To Monitor Your Social Media Presence More Effectively

15 Tools To Monitor Your Social Media Presence More Effectively | Public Relations & Social Marketing Insight | Scoop.it

in aIt’s a great way to keep in touch with friends, create new relationships, build communities and promote your blog/brand.

But when you’re using social specifically for marketing purposes; monitoring mentions, tracking your progress and gauging the impact that social is having on your blog or business are all important tasks that can be incredibly time consuming.

The truth is that these tasks don’t have to be no where near as time consuming or difficult.

Fortunately there are plenty of tools available to save you time and help you get far better results through effective social media monitoring.

In this post I’m going to show you some of the best tools. They range from free to paid and from basic to enterprise level tools so there’s something for everyone here....

Jeff Domansky's insight:

There are some fairly new social media monitoring tools mentioned and well worth checking out if you need to monitor better.

Marco Favero's curator insight, November 22, 2014 6:37 AM

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How to Monitor Social Media in Only 10 Minutes a Day [Free Ebook]

How to Monitor Social Media in Only 10 Minutes a Day [Free Ebook] | Public Relations & Social Marketing Insight | Scoop.it

If you’re a social media manager, salesperson, customer support rep, or executive, you’ve likely experienced social media overload or exhaustion. Each and every one of these roles requires busy people to go above and beyond to respond to fans, deal with people’s problems, or dig deeper to find unique opportunities.

But there’s one big problem here … social media never sleeps! And 72% of people who complain on Twitter expect a response within an hour. Unbelievable, I know. That means a single meeting during your workday could prevent you from saving a relationship with an unhappy prospect or customer.

So where does a person even start with effectively monitoring all of social media? In our ebook, How to Monitor Social Media in 10 Minutes a Day, we share secrets for streamlining your monitoring process, no matter what your role is. Here are a few things you’ll discover...

Jeff Domansky's insight:

Practical monitoring tips. Keep it simple.

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Is Your Business Monitoring What Matters On Social Media? | AllTwitter

Is Your Business Monitoring What Matters On Social Media?  | AllTwitter | Public Relations & Social Marketing Insight | Scoop.it
Did you know that a recent study revealed that almost half (47 percent) of companies are not monitoring their online social media communities? At all? More than one-third (38 percent) said that they only measure Likes, comments and interactions on Facebook, with fewer than one in four (24 percent) actively measuring the ROI of their social media campaigns. Social media affects your bottom line. Brands that are proactively using these tools see numerous benefits, including a boost in engagement rates with customers, increased sales and partnerships and a reduction in the overall cost of delivering consumer satisfaction.
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