Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Measuring and Increasing the ROI of Your Content Resources

Measuring and Increasing the ROI of Your Content Resources | Public Relations & Social Marketing Insight | Scoop.it
Do you want to know the value of your content? In today's post, Mike Pantoliano shares his tips for calculating the real ROI of your content strategy and marketing efforts. ...With so much emphasis often put on the traffic generation potential of a good content marketing strategy, I want to focus this post on measuring and increasing the return on the (sometimes sneakily large) investment. Some common goals you'll hear surrounding a content marketing strategy include generating traffic for generic terms, increasing social shares, and developing the brand's authority (measured by increases in branded traffic, or some other indicator). In the right circumstances, all of these are nice metrics for the relevant stakeholders in the organization, but they're all just proxies for measuring the growth of a business. They're measurements of the means, not the end. The impetus for a lot of what I'll be talking about in this post comes from Josh Braaten's post on the Google Analytics Blog a few months ago titled "How to Prove the Value of Content Marketing with Multi-Channel Funnels". Josh talks practically about how to measure the business impact of traffic that first experiences your site via a page that isn't directly selling a product or service to a consumer. Think: the "How to get into fly-fishing" article written by the outdoors retailer that sells fly-fishing poles, or even the "How to measure the effectiveness of content marketing" article written by the guy working for a company that's doing a two day kick-ass web marketing conference in Boston on May 20th & 21st :). Indeed, these content pages aren't selling a product or service, but they are selling the brand, the "purchase" made by the consumer is everlasting trust; and it has a really low conversion rate....
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Positive social media engagement results in sales, study shows | Brafton

Positive social media engagement results in sales, study shows | Brafton | Public Relations & Social Marketing Insight | Scoop.it

Social media marketing has gone through its coming-of-age process and brands can no longer afford to use experimental practices to engage audiences. All-new research from J.D. Power and Associates discovered a link between social media efforts and business metrics. Marketers must get serious about social results, and it starts by with understanding how different people use and abuse online services.

 

Two types of social media marketing to consider The study focused on two types of social media engagement – marketing and servicing. J.D. defined these two elements to explain how social media can affect brands’ bottom lines.

 

Marketing engagement - This practice centers on connecting with customers to build brand awareness and loyalty. J.D. provides promoting coupons and deals as an example.

 

Servicing engagement - Service on social refers to troubleshooting. Brands must allocate time and resource for social care that includes answering questions and resolving problems....

 

In fact, 43 percent of 18 to 29 year-old consumers use social media for servicing engagement, compared to 39 percent of people aged 30 to 49. This insight shows that brands catering to a wide audience must approach social media marketing in more than one way....

Jeff Domansky's insight:

Great research for marketing and social business. it demonstrates the need for different approaches depending on demographics. Valuable reading.

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Can Content Marketing Really Generate B2B Sales? | B2C

Can Content Marketing Really Generate B2B Sales? | B2C | Public Relations & Social Marketing Insight | Scoop.it

Content marketinghas become a bit of a buzzword recently. It’s become a synonym for digital marketing and a catchall term for marketing tactics like blogging and social media. It’s also become an essential part of B2B marketing strategies, recent research found that 88% of B2B content marketing spends are to either stay the same or increase in 2013.

 

For B2B companies, the bottom line is sales. Most B2Bs aren’t interested in becoming a household name brand, or appearing on billboards. They just want to sell their product. Which is odd, considering that same research found that only 43% of B2Bs listed sales as a measurable target for content marketing....


Via Brian Yanish - MarketingHits.com
Jeff Domansky's insight:

The goal is still to get leads into the sales funnel whether it's through high quality content or other social media engagement.

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