Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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How to Track Social Media Metrics on Four Social Networks : Social Media Examiner

How to Track Social Media Metrics on Four Social Networks : Social Media Examiner | Public Relations & Social Marketing Insight | Scoop.it

Are your social media marketing efforts working?

Wondering which key performance indicators (KPIs) matter on each platform?

In addition to revenue, there is real value in knowing how many people engage with your social media posts.

In this article, you’ll discover which KPIs to track for Twitter, Facebook, LinkedIn, and Instagram....

Jeff Domansky's insight:

Tracking your social media metrics is critical for success. Here's how to monitor Twitter, Facebook, LinkedIn and Instagram.

jabgrafting's comment, November 18, 2016 1:22 AM
wow
donhornsby's curator insight, November 18, 2016 9:00 AM
(From the article): n a study of over 11 million user interactions on social media, Forrester found that businesses had an engagement rate of less than 0.2% across social networks, with Instagram being the exception. In other words, you may have a million followers, but fewer than 2,000 people interact with your posts. 

 These insights confirm that follower counts are just a vanity metric, and in this age of “always be helping,” you need to look deeper than that and set new KPIs. The first step is to perform a social media audit to find out what’s working and what isn’t. Then you can start setting new objectives. 

Ultimately, you want to get to a place where you’re reaching the right people and the right people are engaging with you. That means they’re taking the desired action on your posts.
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Adapt or Die: 7 Reasons Why Social Media Data IS the Future of Your Business | SocialBro

Adapt or Die: 7 Reasons Why Social Media Data IS the Future of Your Business | SocialBro | Public Relations & Social Marketing Insight | Scoop.it

Social media data is more than just follower counts and vague statements about engagement. It’s practically relevant qualitative information in quantities that can transform your business. 


MIT researchers discovered that companies where strong leaders promoted innovative technology were 26% more profitable than their industry peers, with 9% higher revenue. Ergo, a company culture that seeks accurate social media data and acts on it appropriately will be rewarded with a healthier bottom line than those who would rather shy away from digging into their social data.


But what is it that makes social media data such a vital commodity for all marketers, not just social media professionals? We’ve identified 7 key reasons why the future of your business lies in tracking as much social data as possible, and using it right across your marketing department....

Jeff Domansky's insight:

Social data is more than just follower counts, it can transform your business. What is it that makes social data such a vital commodity for all marketers?

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Are You Measuring The Real Impact Of Your Content Marketing?

Are You Measuring The Real Impact Of Your Content Marketing? | Public Relations & Social Marketing Insight | Scoop.it

The main question every marketer needs to answer is, “Did our content resonate with the audience?”

Looking at common metrics such as likes, shares, tweets, views, and so on measures distribution. But wide distribution doesn’t necessarily mean you resonated with your audience by affecting their mindset.

Just because your clever article or professional video appeared before your audience, it doesn’t mean they engaged with it. It’s just there, one swipe or click away from being ignored. But once they pause long enough to let the video play or start reading the article, that’s when real resonance begins.

That engagement is what you should measure to determine the real impact of every piece of content....

Jeff Domansky's insight:

Are you measuring what matters? Here are some useful tips to help.

Denise Gabbard's curator insight, January 13, 2016 3:59 PM

Engagement is the true measure of the impact your content has with your audience. 

John Norman's curator insight, January 14, 2016 2:40 AM

Wouldn't it be nice if your could set it and forget it!. Unfortunately if you don't measure it you cannot manage it.  Take some advice from this article.

EXO B2B's curator insight, February 22, 2016 8:13 PM

We fall easily for the buzz. Measure what matters!

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Dirty Secret: Social Media Analytics Are Failing Marketers | Newscred

Dirty Secret: Social Media Analytics Are Failing Marketers | Newscred | Public Relations & Social Marketing Insight | Scoop.it

“Measuring KPIs depends hugely on the client and their specific goals,” says Mangiaforte. “We also go deeper for clients, identifying and reporting on the number of influencers who participate in campaigns and breaking down their demographics to give our clients an enormous amount of intelligence about their social audience.” She completes this measurement through a mix of proprietary software and tools such as Keyhole and on-platform analytics, using this assortment of tools to, “identify influencers and measure their impact in terms of reach and engagement once we deploy them for our clients.”

It is important to consider the big picture when choosing the specific data to collect. Ask yourself, does this directly contribute to my company’s bottom line? How can we correlate brand awareness to lead generation or conversions? Once you have taken a step back to establish priorities, you can take a deeper, more informed dive into the data that matters most – ultimately, benefitting you and your team. Collecting data points for data’s sake isn’t going to solve anything....

Jeff Domansky's insight:

Useful tips on how to measure what matters in social marketing.

Philippe Hassel's curator insight, August 25, 2015 9:39 AM
"Decode the Verbiage"  est aussi un frein à l'analyse...
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How to prove that your content marketing delivers ROI?

How to prove that your content marketing delivers ROI? | Public Relations & Social Marketing Insight | Scoop.it

Despite all the overwhelming interest in content marketing, there is often little to show for it. According to the same studies mentioned above, only 38% of B2B and 37% of B2C content marketers believe their campaigns are effective. 


A more stunning figure is that only 23% of B2C and and 21% of B2B marketers say that they are successful at tracking their content efforts. Yes, we can wave with reach numbers of our paid ad impressions and with Facebook engagement rates. And show increased numbers of page views on our website. But are these soft metrics persuading our CFO?...

Jeff Domansky's insight:

Does your content marketing measure up? Here are the social media metrics that matter.

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Industry Benchmarks for Social Media Engagement: How Much Should Your Posts Receive?

Industry Benchmarks for Social Media Engagement: How Much Should Your Posts Receive? | Public Relations & Social Marketing Insight | Scoop.it

But how you know when the number of interactions you’re getting is good? And what does “good” mean, anyway?


The answer: It’s all relative. A “good” amount for engagement for a marketer in the software industry could be a totally different number than for a marketer in the financial services industry. That’s why we put together the 2015 Social Media Benchmarks Report -- it's 49 pages of of social media data and analysis from over 7,000 business in nine industries.In this post, I’ll analyze our findings on audience participation on social media for each of the industries represented.


Find your industry below (or use our jump-to links to head directly to your industry) to see how much interaction is happening relative to how much a company posts a week on social media, and also get some key takeaways for how to apply this to your own social strategy....

Jeff Domansky's insight:

Learn how much engagement your social media posts should be getting in comparison to others in your industry.

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Measuring Content Marketing ROI - Full Guide

Measuring Content Marketing ROI - Full Guide | Public Relations & Social Marketing Insight | Scoop.it

So, we need to introduce another dimension that would make content tracking more practical — that of the marketing goal.


Align your content metrics efforts with the exact marketing goals.


Of course, sometimes you'd be able to achieve multiple goals with one piece of content, but usually there is one goal that dominates...

Jeff Domansky's insight:

For each marketing goal, there is a set of content performance metrics to track. Make sure you cover all the essential metrics there are.

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19 Free Social Media Analytics Tools for Marketers

19 Free Social Media Analytics Tools for Marketers | Public Relations & Social Marketing Insight | Scoop.it

Know what's working on social media with the insights from our collection of free social media analytics tools.


Where do you turn for meaningful stats on your social media marketing?


I’m grateful for the insight from some truly incredible tools that help make sense of the actions I take on social media. How have my followers grown this month? Which posts seem to perform best? Which times make the most sense to post?


The answers are out there, and there are tools to help you find them. I’ve collected a bunch of my favorites here in this post. Feel free to give them a try and see what insights you can find!...

Jeff Domansky's insight:

Kevan Lee shares any central social media toolkit for measuring results. And the best part? They're free! Recommended reading for social marketers. 9/10

Marco Favero's curator insight, December 9, 2014 8:47 AM

aggiungi la tua intuizione ...

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12 Mind-Blowing Social Media Metrics Facts | Heidi Cohen

12 Mind-Blowing Social Media Metrics Facts | Heidi Cohen | Public Relations & Social Marketing Insight | Scoop.it

Tracking social media performance in achieving key business objectives is critical to proving your marketing effectiveness. Without it, your ability to get additional budget, resources and (dare I say it?) keep your job are at risk.


To understand the disconnect between social media engagement and driving business results, examine these 3 data points....

Jeff Domansky's insight:

Is your social media marketing yielding actionable results? Heidi Cohen shares 12 social media metrics facts with charts and 11 social media metrics tips.

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5 Ways to Use Metrics to Improve Your Social Media Marketing

5 Ways to Use Metrics to Improve Your Social Media Marketing | Public Relations & Social Marketing Insight | Scoop.it

Do you review your website’s metrics on a regular basis?


Are you struggling to figure out how you can better use the data?


To know which of your marketing efforts are most successful, you need to look beyond the numbers. Explore what they mean and figure out what parts of your strategy need to be adjusted to increase your reach.


Here are five ways metrics can improve your social media marketing....

Jeff Domansky's insight:

Does your social marketing measure up? Here are five ways to find out.

Annemarie Nier's curator insight, October 28, 2014 6:33 AM

As there is no effective marketing without metrics to evaluate the success, there is, of course, no serious social media marketing without metrics and monitoring. Get the most out of your data and improve your marketing efforts with your metrics!

Niyaz Anjum's curator insight, October 29, 2014 5:06 AM

Points overlooked but is a reminder to us social media marketers.

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A Quick and Easy Content Marketing ROI Tip Sheet

A Quick and Easy Content Marketing ROI Tip Sheet | Public Relations & Social Marketing Insight | Scoop.it

It’s easy to get overwhelmed by all of the information at our fingertips and get distracted by vanity metrics. Be honest, is page views really the most important thing for you to look at?)


So what should we be paying attention to? Which metrics matter more than others? And how do you measure the true business impact of your content?


Ultimately, it’s about the bottom line. All of the traffic in the world doesn’t mean much if you aren’t getting any new customers out of it.


Here’s a roundup of the core metrics that content marketers should keep an eye on if they want to know whether their content marketing is truly paying off....

Jeff Domansky's insight:

Must-read look at which metrics matter in content marketing.

Steve Cassady's curator insight, October 12, 2014 1:54 PM

Solids Points on what to track and how to measure your content marketing ROI

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SEO Ranking Factors For 2014 [REPORT] | Sean Clark

SEO Ranking Factors For 2014 [REPORT] | Sean Clark | Public Relations & Social Marketing Insight | Scoop.it

Search Engine Optimisation is a constantly expanding and ever-changing field which can seem like a bit of a minefield if you don’t know where to start.


As a business owner it’s vital that you and your team understand the importance SEO plays to your online presence, and how best to stay ahead of the game.


Here is an overview of the white paper recently published by Searchmetrics - The 2014 Rank Correlation Analysis and SEO Ranking Factors for Google U.S.


Don’t be put off by the technical jargon in the title. This report is vital reading if you want to understand what differentiates high-ranking sites, and increase organic visits to your own site. It could be used as a basis for your SEO strategy and to help understand if you are doing the right things....

Jeff Domansky's insight:

I can't recommend this report by Sean Clark highly enough. It is essential reading for content marketing, PR and social marketing pros. Highly recommended 10/10

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A Glimpse Into Marketers’ Social Media Strategies | AdWeek

A Glimpse Into Marketers’ Social Media Strategies | AdWeek | Public Relations & Social Marketing Insight | Scoop.it

Almost every company puts much money and effort behind social media strategy, with goals ranging from enhanced brand awareness to direct leads or sales. But while 97 percent of those surveyed said they use some form of social media marketing, only 37 percent reported being able to measure ROI—and this problem extends to even the largest marketers, 78 percent of whom said they struggle with this measurement....

Jeff Domansky's insight:

How are you measuring up in your social media? This infographic covers the best practices, tools and tips.

Jeff Domansky's curator insight, September 16, 2014 10:35 PM

How are you measuring up in your social media? This infographic covers the best practices, tools and tips.

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Top B2B Content Marketing Metrics You Must Track & the Resources to Track Them | Website Magazine

Top B2B Content Marketing Metrics You Must Track & the Resources to Track Them | Website Magazine | Public Relations & Social Marketing Insight | Scoop.it

According to the recently released "Benchmarks, Budgets, and Trends" report from Content Marketing Institute and MarketingProfs, 28 percent of B2B marketers don't measure the ROI of their content marketing.


Failing to do so is a mistake, because tracking metrics — the right ones — enables you to concentrate on the content marketing activities that most benefit your bottom line.


To prove your content marketing effectiveness and see which content initiatives are worth your time and money, focus on these metrics....

Jeff Domansky's insight:

Measure up or else!

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Twitter Data: The Long Term Benefits You Need to be Unlocking | SocialBro

Twitter Data: The Long Term Benefits You Need to be Unlocking | SocialBro | Public Relations & Social Marketing Insight | Scoop.it

A survey by Gartner has shown that the most successful digital marketers spend six times more on resources to help understand their data (such as tools and people) than those who don’t. Reacting to this trend, CMOs are set to increase spending on social media analytics by 440% between 2014 and 2019. But what can you do with the data that you extract?


We recently released a visual guide looking at how to use Twitter insights for your content marketing strategy, but Twitter data can also be utilised to deliver more long term benefits to your brand’s wider marketing strategy. We spoke to Johary Radifison, Global Insights Director at Grayling to discover more....

Jeff Domansky's insight:

Twitter data can be utilised to deliver long term benefits to your brand’s wider marketing strategy, here's some starting points to look at.

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The most powerful 50 Social Media Analytic Tools - imfnd.com

The most powerful 50 Social Media Analytic Tools - imfnd.com | Public Relations & Social Marketing Insight | Scoop.it

Social media analytic tools are essential for any Brand to measure always the impact on your activity , for competitor analysis and know always Customer needs and inquiry. Consumers and businesses alike have something to learn from just about all of your social media interactions.


How many people did your post reach? What sort of links do your followers like best? Does anything you do online even matter?


The rise of social media has been accompanied by the creation of tools to that analyze the impact of most of your social media activities.


Here are 50 top  social media analytical tools to help your business....

Jeff Domansky's insight:

An invaluable list of social media analytical tools. It's a lot of work to put this type of post together and it's definitely worth reading.

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How HubSpot Measures Social Success

How HubSpot Measures Social Success | Public Relations & Social Marketing Insight | Scoop.it

There are so many metrics that can be measured in social media, that sometimes it can be overwhelming to narrow it down to something bite-sized, and find a good measure of success. Since social media also touches everything from attracting prospects to delighting customers in the buyer’s journey, figuring out what metrics to report on can be a challenge.


In this post, I will break down the metrics we observe at HubSpot, how we define success, and how we make that decision each month. And the best part: we'll wrap up with how to actually measure those metrics at HubSpot....

Jeff Domansky's insight:

In this post, you'll learn how HubSpot measures social success using Social Inbox. Measure what matters!

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9 Free Analytic Tools to Measure Your Content Effectiveness

9 Free Analytic Tools to Measure Your Content Effectiveness | Public Relations & Social Marketing Insight | Scoop.it
Analyzing the impact of your content doesn’t need to be a costly endeavor. These nine analytic tools are free (or almost free). Identifying which ones help inform your content marketing goals, using them regularly, and adjusting your content so your results are aligned even better with your objectives will boost the effectiveness of your content marketing efforts.
Jeff Domansky's insight:

These nine tools will help you measure your social marketing efforts better. Recommended reading. 9/10

Marco Favero's curator insight, April 3, 2015 3:34 AM

aggiungi la tua intuizione ...

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How to Measure Content Marketing

How to Measure Content Marketing | Public Relations & Social Marketing Insight | Scoop.it

In spite of many improvements in technology and our ability to collect data in 2015, some marketers may still struggle with measuring promotions or strategies — like content marketing — effectively.


While there is no magic content-marketing-measurement panacea, there are good ways to monitor content marketing’s impact on business goals, and some relatively clear steps you can take toward proper measurement....

Jeff Domansky's insight:

Is your social marketing measuring up? Armando Roggio shows you how to measure results.

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5 Metrics Every Marketer Should be Watching

5 Metrics Every Marketer Should be Watching | Public Relations & Social Marketing Insight | Scoop.it
The internet has given marketers many things, one of which is more ways to reach potential customers directly. But with this comes further challenges, most notably, how do you work out whether all that online activity is having any real impact on sales?

Tweeting, posting, uploading videos; that’s the easy part. Working out whether your efforts are having a genuine impact is often the place where lots of marketers and businesses come unstuck.

Why? Because genuinely meaningful measurement can be tricky. It’s easy to measure how many followers you have or how many likes you’ve got on your last Facebook post but that doesn’t really tell you anything.
Jeff Domansky's insight:

Here are several of the key measures that should matter to marketers.

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How to Measure Your Social Media ROI Using Google Analytics

How to Measure Your Social Media ROI Using Google Analytics | Public Relations & Social Marketing Insight | Scoop.it

Do you want to understand your social media return-on-investment (ROI)?


Are you tracking the customer journey in Google Analytics?


In this article you’ll discover how to collect and analyze the data you need to properly calculate how social media marketing impacts your business....

Jeff Domansky's insight:

Good overview of social media ROI and basic ways to track it.

Smith_Lin's curator insight, December 10, 2014 3:21 AM

Could be useful for marketing

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15 Tools To Monitor Your Social Media Presence More Effectively

15 Tools To Monitor Your Social Media Presence More Effectively | Public Relations & Social Marketing Insight | Scoop.it

in aIt’s a great way to keep in touch with friends, create new relationships, build communities and promote your blog/brand.

But when you’re using social specifically for marketing purposes; monitoring mentions, tracking your progress and gauging the impact that social is having on your blog or business are all important tasks that can be incredibly time consuming.

The truth is that these tasks don’t have to be no where near as time consuming or difficult.

Fortunately there are plenty of tools available to save you time and help you get far better results through effective social media monitoring.

In this post I’m going to show you some of the best tools. They range from free to paid and from basic to enterprise level tools so there’s something for everyone here....

Jeff Domansky's insight:

There are some fairly new social media monitoring tools mentioned and well worth checking out if you need to monitor better.

Marco Favero's curator insight, November 22, 2014 6:37 AM

aggiungi la tua intuizione ...

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10 Insights to Look For in Your Social Media Monitoring

10 Insights to Look For in Your Social Media Monitoring | Public Relations & Social Marketing Insight | Scoop.it

You might use social media monitoring for many different reasons—to find great content to curate for your audience, to keep an eye on your competitors or other folks in your space, to provide amazing customer service, to look for opportunities to grow and improve your products or service, or maybe all of these!For all the benefits and opportunities social media monitoring provides, it’s a surprisingly small investment of time and energy.


You don’t have to spend hours a day to get all the benefits. All you need is the right plan in place – and a few tools to make sure everything you want to see is coming in, with all the noise filtered out. Here’s a guide....

Jeff Domansky's insight:

10 key things to watch for in your social media monitoring.

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How to Make Marketing Analytics Easier | Convince and Convert

How to Make Marketing Analytics Easier | Convince and Convert | Public Relations & Social Marketing Insight | Scoop.it

Tons of marketers hate data, so they only focus on the low-hanging fruit. These “vanity metrics” include data like total page views, Twitter followers, and other fluffy numbers. The strongest marketers are the ones who collect actionable data.


If you’d like to be more actionable with your analytics, start with the “so what?” question. For example, clickthroughs and blog views are nice to have, but do they impact revenue?


When you frame your decisions through the “so what?” question, you’re beginning to dig deeper into analytics. Here are five ways to make the most out of your marketing analytics....

Jeff Domansky's insight:

Here's an excellent look at social media metrics and how to measure what matters most.

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Four Ways to Measure Impact of Social Media: Case Study

Four Ways to Measure Impact of Social Media: Case Study | Public Relations & Social Marketing Insight | Scoop.it

Do you need to justify social media efforts to company leaders?Do you want to know exactly what impact social media has on your business?In this article you’ll discover how SAP North America created a process that shows them exactly how social media is touching millions of dollars in potential business....

Jeff Domansky's insight:

Useful case study and insight into the best social media metrics and measurements tips.

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