10 Technology Trends Radically Changing How Businesses Will Engage With Customers in 2016 - Social Media Week | Public Relations & Social Marketing Insight | Scoop.it
From socialmediaweek.org - November 18, 2015 11:15 PM

In the near future, the way businesses interact, engage, and sell to customers will be entirely different. The ground rules and the new ways of communicating with individuals will take the best of the best that exists today, learn from the failures, and make both sides happier along the way.

At Social Media Week Chicago, 1871’s CEO, Howard Tullman, presented 10 cultural trends and technological innovations that will impact businesses around the globe next year....