Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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YouGov | The personalities of retail brands, as revealed by their customers

YouGov | The personalities of retail brands, as revealed by their customers | Public Relations & Social Marketing Insight | Scoop.it

Both current and former customers of the outdoor-clothing company Patagonia, for example, are more likely to consider themselves quite knowledgeable when compared to other shoppers, yet less equipped with social skills than the Lord & Taylor crowd. People who shop at Hot Topic, which caters to a younger, more alternative demographic, see themselves as highly imaginative, while patrons of Jos. A. Bank, which sells men's suits and business casual attire, see themselves as leaders.

Overall, these distinct personality types reveal the power of marketing, if done right.

One report anticipates that the retail industry alone will spend $15.09 billion on digital ads in 2016, followed by $16.95 billion in 2017 — a 12% increase. While it's important to know the best location to place an ad, knowing the personality of your intended audience is just as crucial....

Jeff Domansky's insight:

There are potential strategic marketing advantages within the personalities of retail brands.

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90% of Shoppers Say Price Lures Them to Leave a Store and Buy at a Different Retailer - Retail TouchPoints

90% of Shoppers Say Price Lures Them to Leave a Store and Buy at a Different Retailer - Retail TouchPoints | Public Relations & Social Marketing Insight | Scoop.it

More than 90% of shoppers say price is the top reason they buy an item from a different retailer after visiting a store without making a purchase, according to research from Cognizant. As many as 55% of shoppers leave and go to another retailer’s store if they feel the price of an item is too high.


When it comes to retailers that offer the lowest prices, there are still plenty of reasons consumers can be turned off from making a purchase. Almost half (48%) of shoppers say convenience is the top reason they will not shop at the lowest price retailer. Additionally, 32% of these shoppers prefer loyalty programs at other retailers, while 31% will shop at retailers with a better return policy....

Jeff Domansky's insight:

Price? It matters or buyers go elsewhere. Check out several of the other metrics from this research report.

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15 Creative Examples of Branded Pop-Up Shops

15 Creative Examples of Branded Pop-Up Shops | Public Relations & Social Marketing Insight | Scoop.it

Marketers spend a lot of time trying to nail down abstract concepts. They're tasked with turning brainstorming sessions and comments sourced during focus groups into campaigns that sum up everything about a brand's identity in a neat, tidy, and most importantly, interesting way.

But what if a consumer could walk into a room and fully experience your brand with all their senses? Pop-up events offer just that -- the chance for consumers to get up close and personal with their favorite companies in a truly immersive setting.

In their simplest form, pop-up events are temporary retail spaces that give companies the opportunity to sell their products in an environment completely designed and controlled by them. Since they're temporary, they offer a relatively low-cost and low-commitment way for companies to take creative risks, generate buzz, and introduce their brands to new audiences.

Consumers love the lure of exclusivity, and brands love the unmatched opportunity for experimentation. To inspire your next branded experience, we've curated a list of 15 innovative and visually stunning pop-up events....

Jeff Domansky's insight:

Creative marketing concepts are evident in these 15 examples of branded pop-up stores. good lessons. Good lessons. 

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