Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Wearables: What are the customer engagement challenges and opportunities? | MyCustomer

Wearables: What are the customer engagement challenges and opportunities? | MyCustomer | Public Relations & Social Marketing Insight | Scoop.it

YouGov estimates that there will be 6.1 million wearable device owners in the UK by the end of 2015 and Juniper research predicts that wearable devices will generate $53.2 billion in global retail revenue by 2019. So what does this growing area of technology mean for marketers and their relationships with customers?


What’s interesting is that out of all of the wearable devices, smartwatches are expected to generate the highest adoption and spur the trend. Smartwatches are expected to replace fitness devices as the most purchased wearables category by 2017. Apple is the latest tech giant to make a play in this market and recently unveiled an update to its Apple Watch where third party apps can now be downloaded in isolation from the iPhone. Recently voted top of the ‘CoolBrands’ list, it’s likely that Apple’s foray into the smartwatch market will drive consumers to lust after the wearable tech trend....

Jeff Domansky's insight:

How can brands engage customers on wearable devices? Challenges ahead!

Jeff Domansky's curator insight, October 19, 2015 2:27 AM

How can brands engage customers on wearable devices? Challenges ahead!

Rescooped by Jeff Domansky from Internet of Things & Wearable Technology Insights
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wearable marketing

wearable marketing | Public Relations & Social Marketing Insight | Scoop.it

I heard recently that the average person checks their mobile 150 times a day. From a marketer’s perspective, that’s a lot of potential touch points — both in collecting data and in messaging. But it pales in comparison to the staggering world of wearables.


Technology is giving unparalleled access for marketers to understand consumers, and to reach them in a highly relevant and targeted way. But we’re going to be in the Wild West for a while. It’s not clear what marketing will be welcome and what will be considered invasive. There’s a fine line between relevant and creepy. If you think retargeting ads that follow you across the web after viewing a lamp on Amazon are annoying, just wait for when wearables are mainstream....

Jeff Domansky's insight:

Tom Fishburne wonders if it's wearout or wearables in this Marketoon.

Jeff Domansky's curator insight, July 28, 2015 10:34 AM

Tom Fishburne wonders if it's wearout or wearables in this Marketoon.