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User reviews are a proven sales driver, a survey has revealed, so what are people really searching for and what decisions does this lead to?
Well, this infographic from PeopleClaim explains exactly how user reviews affect consumers’ decision-making when buying a product.
This infographic shows:
- If an issue is handled quickly, 95% of customers will return
- 70% consult reviews before purchase
- Reviews drive higher loyalty and purchase satisfaction....
A wealth of ecommerce insight for Marketers in this infographic.