Given this idealistic shift, the further findings of Acquity’s study become more understandable. For instance, Facebook has risen to be the most trusted outlet for “trusted” material from a brand, beating out published newspaper articles, YouTube, television, and company blogs (which were at the very bottom of consumer trust). Despite the widely ranging authority of content on Facebook, the frequency with which users interact with the platform, coupled with the convenience of it’s largely mobile existence, serves in place of traditional reliability when it comes to audience trust....
Trying to figure out where your target audience is on social media? Maybe this can help!