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The chain reportedly asked managers to categorize employees as "green," "yellow" or "red," for targeting layoffs. Communication experts say the system is flawed....
In January, 5,500 Penney in-store employees were laid off. Another 300 jobs were cut at its headquarters in Plano, Texas. This isn't the first case of a company's using traffic-light colors as code for an employee's status. In 2010, telecommunications company Everything Everywhere faced harsh criticism for indicating whether employees could be laid off or not with red and green visual aids given in informational packets. JC Penney isn't disclosing the light system to store employees, but communicators say this idea is just as bad....
Tough decisions... poor communication and implementation...