Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Florida Teen's Facebook Post Costs Dad $80K | MediaPost

Florida Teen's Facebook Post Costs Dad $80K | MediaPost | Public Relations & Social Marketing Insight | Scoop.it

Here’s another one for the bulging “Kids Are Dumb” file: it seems a Florida teenager has cost her father an $80,000 legal settlement with a single, profoundly ill-advised Facebook post.
 
Patrick Snay, 69, had served as headmaster at a Miami private school called Gulliver Preparatory School until 2010, when his contract wasn’t renewed. Snay sued Gulliver for age discrimination, and in November 2011, the school settled out of court with an agreement to pay Snay $80,000 in damages, $10,000 in back pay, and $60,000 in legal fees. As is often the case, one of the conditions of the settlement was confidentiality, with Snay and his wife promising not to tell anyone about the existence or terms of the deal.
 
However Snay did tell his daughter Dana, a former student at the school, who now boasted to her 1,200 closest friends on Facebook: “Mama and Papa Snay won the case against Gulliver. Gulliver is now officially paying for my vacation to Europe this summer. SUCK IT.” Gulliver alumni saw the posts and alerted the school’s lawyers, who promptly informed Snay senior the deal was off. He had obviously violated the confidentiality clause....

Jeff Domansky's insight:

In the land of silly social media, a cautionary crisis management lesson. This just in...

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Paula Deen fans lash out against Wal-Mart

Paula Deen fans lash out against Wal-Mart | Public Relations & Social Marketing Insight | Scoop.it

Paula Deen supporters lashed out on Facebook and Twitter against the companies that terminated partnerships with the southern cooking star in light of her racially insensitive remarks.


The Facebook pages of Wal-Mart, Caesars, Home Depot, Smithfield, Sears , Target and The Food Network have been plastered with angry comments in support of Deen. Each of the pages had dozens -- and in some cases hundreds -- of Deen-related comments, overwhelming the companies' social conversation....


...Despite the outpouring of support for Deen, social media marketing consultants note that Facebook (FB) comments typically don't impact brands on their own. Negative reactions on Twitter, on the other hand, can actually do some serious damage.Unlike Facebook comments, tweets and blog posts can show up in search results when consumers Google a company. If the first results that come up when searching for Target are "I'm never shopping at Target again after they dropped Paula Deen," that could have a lasting impact....

Jeff Domansky's insight:

There's a very important implication that negative comments on Facebook don't impact brands by themselves. But Twitter comments, tweets and blog posts do show up in search engines and can leave a negative impression on a wide audience. important to note for social media, PR and reputation managers.

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