Public Relations & Social Marketing Insight

When Americans encounter news on social media, how much they trust the content is determined less by who creates the news than by who shares it, according to a new experimental study from the Media Insight Project, a collaboration between the American Press Institute and The Associated Press-NORC Center for Public Affairs Research.

Whether readers trust the sharer, indeed, matters more than who produces the article —or even whether the article is produced by a real news organization or a fictional one, the study finds.

Who shares an article on social media influences whether people trust it, research shows 

As social platforms such as Facebook or Twitter become major thoroughfares for news, the news organization that does the original reporting still matters. But the study demonstrates that who shares an article on a social media site like Facebook has an even bigger influence on whether people trust what they see....

More than five years ago, Tom Rosenstiel and Bill Kovach released their guide to helping news consumers sort fact from fiction.

“Blur: How to Know What’s True in the Age of Information Overload” covers many topics — how to evaluate sources, how to know whether a news account is complete, how to verify questionable claims — that are timely given the avalanche of information that circulated during this election year.

One line in the first chapter is particularly prescient given the recent influx of fake news (wholly false stories) and misinformation (false or inaccurate information): “Citizens have more voice, but those who would manipulate the public for political gain or profit — be it corporations or the government — have more direct access to the public as well.”

Rosenstiel could never have predicted the details of how this would soon play out: teenagers in Macedonia, among others, profiting off fake news they created about the 2016 presidential election that spread quickly through social media. How would he amend his book given all that’s happened in the last year?...

Paul Horner is a professional fake news writer, whose completely made-up story about the Amish committing their vote to Trump got over 134,000 likes on Facebook; his story about Obama signing an executive order to invalidate the election results has over 250,000 likes.

This week, The Washington Post’s Caitlin Dewey interviewed Horner--who is stunned that his work gets accepted as true.

“I think Trump is in the White House because of me. His followers don’t fact-check anything -- they’ll post everything, believe anything. His campaign manager posted my story about a protester getting paid $3,500 as fact. Like, I made that up. I posted a fake ad on Craigslist… I thought they’d fact-check it, and it’d make them look worse. I mean that’s how this always works:

Someone posts something I write, then they find out it’s false, then they look like idiots. But Trump supporters -- they just keep running with it! They never fact-check anything!”...