Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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How Suave Used Content to Launch a Successful Marketing Campaign

How Suave Used Content to Launch a Successful Marketing Campaign | Public Relations & Social Marketing Insight | Scoop.it

Chic packaging. A mysterious name. Millennial pink. Those factors all scream prestige beauty products.


And that’s exactly what Suave, the bargain drugstore hair brand owned by Unilever, was going for when it went undercover and pretended to be a new luxury hair care brand, dubbed “evaus.” (That’s “Suave” spelled backwards.)


In a clever marketing stunt, Suave sent beauty influencers packages of evaus, claiming it was a new hair care line. Then, it captured their reactions on camera upon revealing they were actually using Suave.


The campaign received wide press coverage in both lifestyle publications like Teen Vogue, Glamour, and New York Magazine’s The Cut, as well as in industry sources, like Fast Company and Ad Age. Plus, hundreds of people across social media posted about the campaign.


It’s an example of a successful marketing campaign rooted in content. Here, we break down the key elements of how Suave effectively used content to launch it, and then extend the messaging afterwards....

Jeff Domansky's insight:

Suave's recent evaus campaign is an example of a successful marketing stunt rooted in content. Here's a break down of the key elements of how Suave effectively used content to launch it, and then extend the messaging afterwards.

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Content Seeding

Content Seeding | Public Relations & Social Marketing Insight | Scoop.it

Here's how Onalytica's influencer tool works...

 

UPLOAD OR LINK
Any piece of content including your latest blog or that killer white paper you just created.

SIT BACK

Our algorithm is doing the work here, sit back and enjoy that cup of tea.


INFLUENCE
Here are 25 influencers that match your content. Start influencing!

Jeff Domansky's insight:

Onalytica offers a free influencer-finding tool. Upload a link or piece of content and it will suggest 25 influencers can indeed with or follow.

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11 Ways To Engage Influencers Before Asking For Something

11 Ways To Engage Influencers Before Asking For Something | Public Relations & Social Marketing Insight | Scoop.it
Now to be honest, sometimes the resources they send are great, and from time to time I’ll even link to them.

But what would go SO much better would be if someone offered me something, anything related to what I’m working on.

So, in light of this movement towards depersonalization, I’m going to pitch you all on how you can engage with people BEFORE demanding something from them, as well as give you some ideas for what you can offer in that outreach email.

Here are 11 ways to build a relationship before asking for something in return.
Jeff Domansky's insight:

Dave Schneider shares smart influencer marketing tips.

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This Site Helps Consumers Cut Through the Crap – Literally

This Site Helps Consumers Cut Through the Crap – Literally | Public Relations & Social Marketing Insight | Scoop.it

The people who you want to know are the influensters. Influenster is a product discovery platform and reviews site that enables consumers to find new products, and gain fresh insight and tips about new products so that all members can make better informed shopping decisions.


And we’re talking five million plus honest product reviews from 1.5M+ socially active trendsters, on over a million products for consumers to discover.


There’s also a gamification aspect to it, allowing trendsters and  influensters a chance at receiving more new products....

Jeff Domansky's insight:

This product discovery platform and reviews site enables consumers to find new products, and gain fresh insight and tips about new products so that all members can make better informed shopping decisions. Recommended reading for marketing pros. 9/10

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Content for Leads: How to Create Content That Spreads and Fills the Funnel |

Content for Leads: How to Create Content That Spreads and Fills the Funnel | | Public Relations & Social Marketing Insight | Scoop.it

In this episode I interview Jason Miller, the senior manager of content and social at LinkedIn Marketing Solutions. He’s the author of Welcome to the Funnel: Proven Tactics to Turn Your Social and Content Marketing Up to 11. Jason is also an excellent photographer specializing in rock bands.

Jason focuses on creating sharable content that also generates leads.

You’ll discover how content ties into influencer relationships and how to leverage it....

Jeff Domansky's insight:

Here's how to create shareable content and use it to reach out to influencers for better content marketing results.

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The Difference Between Brandividuals & Influencers – Why You Need Both

The Difference Between Brandividuals & Influencers – Why You Need Both | Public Relations & Social Marketing Insight | Scoop.it

...But here’s the thing: With the right tools, time and a hint of talent, creating the perception of being an influencer is possible by just about anyone. Focusing on the signals that commonly lead to the perception of authority, individuals can work on developing their personal brand and popularity far above their expertise and ability to affect action.


Perception vs. reality. Now I’m not saying that everyone who has cultivated a strong personal brand is superficially popular or influential. I’m saying that it’s easy to create the perception of influence through personal brand and companies should take that into account when creating their influencer programs....

Jeff Domansky's insight:

Thinking about an influencer program? Think about the power of combining brandIviduals with influencers.

Gonzalo Moreno's curator insight, March 19, 2015 7:09 AM

Genius:

Work with an influencer, you’re friends for a day. Help someone become influential and they’re a friend for life.

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How Klout Is Twerking Your Mind About Influence

How Klout Is Twerking Your Mind About Influence | Public Relations & Social Marketing Insight | Scoop.it

...By calling social scores “Influence Scores,” companies like Klout (who’s tagline is “The Standard For Influence”) have set expectations in the market that influence can be measured with scoring algorithms. However, influence is much more complex.


By setting the wrong expectations, social scoring companies have changed how marketing and PR professionals think about influence, and how to identify it. Instead of finding influencers from a context and audience approach, marketing and PR professionals look at metrics like follower count, unique visitors, and social scores to get a glimpse on who’s “influential,” which in most cases doesn’t work – popularity doesn’t necessarily equal influence....

Jeff Domansky's insight:

Social cred or socially awkward? A thoughtful post that raises some interesting questions about social influence, twerking or not.

Ali Anani's curator insight, September 6, 2013 12:21 AM

Scores that are not

Chris Decroix's curator insight, September 9, 2013 3:26 AM

Measuring social influence isn't all about popularity on social networks...

Stephen Dale's curator insight, September 9, 2013 4:11 AM

This quote from the article says it all for me:

 

It’s not the size of the influencer’s audience that matters, or even how/if the influencer talks about your brand. What matters is how others react to what the influencer says about your brand.

 

Another example of how we get misled by not understanding the meaning of numbers - e.g. a high Klout/Peerindex/Kred score.  

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Study: 15% of social media brand mentions are from advocates

Study: 15% of social media brand mentions are from advocates | Public Relations & Social Marketing Insight | Scoop.it

A recent study by Oglivy suggests that social media users aren’t showing advocacy or passion for most of the brands that they follow.


What I want to do in this post is take a look at the research behind that assertion and posit an alternative explanation for the chasm between brand advocacy expression on social media and its expression in real life.


Methodology

This study looked at between 6 and 7 million social media mentions of 22 major brands and eight feature films in four countries (United States, China, Brazil, and the United Kingdom). They assessed five product categories: coffee, hotels, fashion retail, movies, and skincare....

Jeff Domansky's insight:

Good look at the importance of "advocates." The challenge for marketers of course is how to find these influencers.

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The State of Influence Marketing and Scoring Platforms — socialmouths

The State of Influence Marketing and Scoring Platforms — socialmouths | Public Relations & Social Marketing Insight | Scoop.it

It’s important that we make the distinction between Influence Marketing and Influence scoring. Influence Marketing has always been part of our lives, whether we recognize the term or not. Everyday, brands put their products in the hands of targeted individuals that have a clear impact in an specific niche.

 

I think this quote from the upcoming book Influence Marketing, by Danny Brown and Sam Fiorella, not only provides a clear definition of what the goal of marketing is but it also makes it pretty obvious that influence is a natural aspect of marketing. The end result of any good marketing effort is to identify, engage, and nurture the most qualified prospects, ensuring the leads generated drive the highest customer acquisition rate....

Jeff Domansky's insight:

Good look at the difference between Influence Marketing and Influence Scoring, how brands approach them and what’s in the future...

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“Power Middle” Influencer Marketing Campaigns Drive 16x Engagement Of Paid Or Owned Media

“Power Middle” Influencer Marketing Campaigns Drive 16x Engagement Of Paid Or Owned Media | Public Relations & Social Marketing Insight | Scoop.it

With the rise of Klout and other personal influence measurement tools, much of the talk around influence marketing has focused on how to best target and engage high-ranking influencers. But new research is showing that a focus on mid-level influencers is actually far more effective when it comes to engagement and driving earned media, and at a much more efficient cost than working with “professional” A-list influencers.

 

This is the conclusion from a SocialChorus analysis of over 200 social word-of-mouth campaigns, which shows that large-scale social engagement is increasingly driven by a group of influencers the company refers to as the “Power Middle.” These influencers typically have a smaller but very loyal audience (2,500 to 25,000+ unique monthly visitors to their blog or other social networks). Because their communities are so loyal, these Power Middle influencers drive an average of 16x higher engagement rates than paid media and owned alternatives–and at a much lower individual cost than professional influencers....

Jeff Domansky's insight:

"16x higher engagement rates than paid media and owned alternatives" is a powerful incentive for marketing and PR pros.

Pedro Barbosa's curator insight, March 21, 2013 4:59 AM

Por muito que as pessoas tenham receios e criticas ao social scoring, por muitio que minem a sua credibilidade, ele está para ficar. E vai ajudar-nos a perceber quem são aqueles que mais influenciam, o que é particularmente útil às organizações.


Mais informação sobre isto no livro Harvard Trends ;)


Pedro Barbosa | www.pbarbosa.com | www.harvardtrends.com

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The Social Mediators: 7 Young Social Stars Share Their Rules For Engagement

The Social Mediators: 7 Young Social Stars Share Their Rules For Engagement | Public Relations & Social Marketing Insight | Scoop.it

Like their predecessors, today’s social influencers are young, savvy, and creative—and can serve as powerful vessels for brands looking to expand their reach. But this generation is even more business-minded than the last. Here, we profile seven stars and get their 17 rules for social engagement today.

 

All about Eva: At 22, Eva Gutowski is teaching brands like Sperry and Macy’s the new rules of social engagement.[Photo: Jenny Hueston]

 

EVA GUTOWSKI Age: 22

Audience: Instagram: 4.6 million; Twitter: 2.2 million; YouTube: 7.1 million

Specialty: Lifestyle vlogs; fashion 'grams

Recent hit: A YouTube tutorial on how to up your back-to-school-supplies game using DIY craft techniques (1.4 million views)...

Jeff Domansky's insight:

Seventeen lessons in audience building from Baby Ariel, Eva Gutowski, Jerry Purpdrank, and moregeneration. Great insight for social marketers and recommended reading.  9/10

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Four Common Pitfalls of Influencer Marketing and How to Avoid Them - Insights

Four Common Pitfalls of Influencer Marketing and How to Avoid Them - Insights | Public Relations & Social Marketing Insight | Scoop.it

Influencer marketing is yesterday’s word-of-mouth marketing on steroids. The internet now makes it possible for regular people like you and me to attract thousands of followers. Blogs, social media, and new live-streaming services like Facebook Live and YouNow have opened the door for brands to partner with the micro-famous for (hopefully) macro results.

But most brands have no idea what they’re doing in this space. How could they? This is all new territory. Instagram is six years old. Snapchat is even younger. Blogs have been around a while, but it’s hard to know how to make the most of a platform that’s losing younger audiences. So what are brands and agencies to do? How do you find influencers that are the right fit? And how do you make money while exploring a new frontier?

Here’s a starting point...

Jeff Domansky's insight:

The reality of influencer marketing and four pitfalls you should avoid.

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The ROI of Influencer Marketing

The ROI of Influencer Marketing | Public Relations & Social Marketing Insight | Scoop.it

This week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of The ROI of Influencer Marketing.  This webinar featured Eric T. Tung (@EricTTung) Brand Ambassador for companies like Ford, Microsoft, Verizon and MasterCard, Kathleen Hessert (@KathleenHessert) CEO of Sports Media Challenge and Eric Berkowitz (@tracx) SVP of Global Services at Tracx. This webinar was sponsored by Tracx.  We discussed ideas and tips from finding influencers for your brand to calculating ROI on your program.

Here are three key takeaways from the webinar:
-  Not all influencers are created equal – Brands should look beyond social metrics into psychographics and contextual intelligence to determine the ideal candidates
-  Bigger doesn’t mean better – A large following or readership does not inherently make a person influential
-  The ROI of Influence – True influence drives action, not just awareness...

Jeff Domansky's insight:

Great key message: not all influencers are created equal.

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It's not a pitch, it's a person. The super powers of influence marketing @MarkWSchaefer

It's not a pitch, it's a person. The super powers of influence marketing @MarkWSchaefer | Public Relations & Social Marketing Insight | Scoop.it

Today, if you’re in marketing to any extent, you’ll know about influencers and, more importantly, about influence marketing.

What makes a great influencer? Influencers are humans, clearly, not automated content management systems. They are mega-connected on social media (aka they have earned the trust of many other humans to deliver on what they promise) and they have the unique ability to inspire action. The good influencers out there have great knowledge in a particular field, know how to curate that knowledge, add their unique vision and value, and they know how to communicate with their audiences.

If I am a brand, I totally love that potential, that opportunity, that has only been created in the last few years. How can my brand become part of an influencer’s curated content (and in a positive light, hopefully!)....

Jeff Domansky's insight:

Valuable reading about bringing social media influencers and branding together from Dr Konstanze Alex-Brown.

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Influencer Marketing: How to Work With Influential People | Michael Stelzner

Influencer Marketing: How to Work With Influential People | Michael Stelzner | Public Relations & Social Marketing Insight | Scoop.it

In this episode I interview conversion expert Doug Karr, the author of Corporate Blogging for Dummies and founder of the Marketing Technology blog. Doug also co-hosts the Edge of the Web podcast.

Doug will explore influencer marketing and how to work with prominent people.

You’ll discover how to identify and reach out to influencers, as well as develop relationships and campaigns that lead to sales....

Jeff Domansky's insight:

Doug Karr offers valuable insight into influencers and how to work with them to enhance your marketing.

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Follow the Top Social Media Influencers of 2014 | Marketing Technology Blog

Follow the Top Social Media Influencers of 2014 | Marketing Technology Blog | Public Relations & Social Marketing Insight | Scoop.it

Dr. Jim Barry of the Edu-Tainment Social Content Marketing blog has put together a list of the top social media influencers (with yours truly on it!).


The good Doctor has written up a fascinating, detailed post on the 4 archetypes of these influencers, describing the traits and types of influence they have in the industry, including:

Educators – provide help and insight

Coaches – engage and assist (you’ll find me here!)

Entertainers – engage and inspire

Charismatics – provide insight and inspiration...

Jeff Domansky's insight:

Follow the Top Social Media Influencers of 2014 by Douglas Karr on Marketing Technology Blog

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Brand Marketers: Influencer Outreach Makes Perfect Cents - InNetwork

Brand Marketers: Influencer Outreach Makes Perfect Cents - InNetwork | Public Relations & Social Marketing Insight | Scoop.it

...Technorati released a great report at the start of 2013 showing that after retail and brand websites, blogs are the most influential for consumer purchases. The best part is that the majority of influencers blog, and quite a few have multiple blogs!So where’s the disconnect?


Why are brand marketers only spending 6% of their social media budget on INFLUENCERS? (Brands spend about 10% of their digital marketing budget on social, with 6% of it dedicated to influencers). It’s shown to be effective and that consumers trust blogs more than social advertising and other networks. Influencers have a community that’s built on trust. When they recommend something to their community, people listen and trust them.


Why are marketers still hesitant?...

Jeff Domansky's insight:

Not only does research to show that consumers trust blogs, there are several excellent tools to help you connect with influencers easily and efficiently.

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Influencer Marketing | Social Media Today

Influencer Marketing | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it

One of the big focuses in social marketing today is influencer marketing.


The idea being that if you can get one person to tell something to their large audience, their audience will listen.


For organizations this is seen as less effort and potentially high response.


In reality, things aren’t that simple.Let’s take a look at a few things to keep in mind when you approach influencer marketing....

Jeff Domansky's insight:

You'll pick up a couple of useful tips on how to reach out to influencers appropriately but it's also a reality check.

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10 Vital Steps to Building Social Influence

10 Vital Steps to Building Social Influence | Public Relations & Social Marketing Insight | Scoop.it

In essence, influence means you're inspiring others without having direct control over whether they take action. Most seek to build influence; measure influence; and yes, some will even attempt to sell influence. Yet, few will achieve action-inspiring influence without planning and effort.

 

Lesson 1: Influence Isn't the Same as Popularity A study revealed that most people see popularity and influence quite differently. Not much has changed since findings were published in 2010. If anything, in the age of authority and influence being generated though social....

Jeff Domansky's insight:

Here are 10 valuable lessons about building influence using social media. Lots of good food for thought.

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Klout for Business Is Only First Step to a Serious Marketing Platform

Klout for Business Is Only First Step to a Serious Marketing Platform | Public Relations & Social Marketing Insight | Scoop.it
Social marketing can be wasteful. Depending on how often someone checks their Facebook News Feed or Twitter stream, they might rarely see a brand's message unless it was paid to be put front and center. Facebook analytics firm PageLever (recently acquired by social marketing company Unified) said last fall that most Facebook page posts fade off into the ether three to five hours after getting published. But the promise of social isn't one-to-many broadcast-style publishing; it’s creating a ripple effect. Get something in front of the right people and they’ll push it onward and outward. Not only does that serve as a sort of audience-quality filter, but a side benefit for brands is that it can be as inexpensive as it is efficient. Washington Post-owned social agency SocialCode rolled out an influencer targeting tool last year with exactly that intent, and now the most high-profile arbiter of social influence, Klout, has unveiled an analytics dashboard to help brands pinpoint their influencers. "This is really the first step—but a meaningful step—towards a set of tools that will enable brands to more effectively understand and engage with their influencers," said Klout CEO Joe Fernandez. He maintained that Klout remains a consumer company, but Klout for Business definitely levels up the brand side of the business with the potential to become an enterprise-level marketing platform. At launch, Klout for Business aims to tell businesses who the influencers are among their Twitter followers and Facebook fans, including age groups, gender, location and of course what topics they're influential on. Fernandez said Klout rewrote its topic analysis system to give companies a dynamic look at those influencers’ interests. "Imagine Pepsi wanting to know who in their audience is influential about snowboarding and invite those people to a Pepsi competition at Aspen," he said....
Jeff Domansky's comment, March 21, 2013 1:34 PM
Thanks Marty. I like this direction for greater relevance of Klout.