Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Advice For Building A Global Tech Company In The Middle Of Nowhere

Advice For Building A Global Tech Company In The Middle Of Nowhere | Public Relations & Social Marketing Insight | Scoop.it

Is relocating your nascent company to a startup hotbed worth the price of admission A Renobased entrepreneur weighs the pros and cons....

 

... Creating a startup is hard enough without the additional expense and stress of moving, of not having friends and family around, and of not knowing where the best restaurants are. So I decided I had to make my new venture work in the place where I was already established.

 

My point is that while there are benefits to planting yourself in a hub, there are plenty of advantages to setting up shop in a more isolated place. For starters, when I started ShortStack three years ago, I already knew where the best brew pub in Reno, Nevada was--so I haven’t wasted any time or money on bad beer! Here’s how to start a business wherever you are...

Jeff Domansky's insight:

Good storytelling about small business challenges and choices.

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Crash Course in Content Marketing: 12 Lessons From a Brand Publisher | Business 2 Community

Crash Course in Content Marketing: 12 Lessons From a Brand Publisher | Business 2 Community | Public Relations & Social Marketing Insight | Scoop.it
Drinking From the Content Marketing Fire Hose

As we launched the site, the iQ team started to work with a team of journalists and editorial partners, conducted editorial meetings and worked closely with the Intel social media team to amplify and extend iQ content. Before we knew it, we were beginning to operate a newsroom, managing a robust content machine and starting to see our goals for iQ come to fruition.

 

By end of 2012, iQ was emerging as an essential asset to Intel’s marketing and social media strategy. Although satisfied with the early success of iQ, we knew there were many improvements to be made. In January 2013, iQ version 1 (the current site) was released. Several new changes and strategies were implemented from our learnings since the BETA launch. So what have I learned about content marketing in the last 11 months? I’ve distilled the 12 core lessons for brand publishers organized by the tenets of the iQ content marketing approach; production, process and promotion....

 

Jeff Domansky's insight:

Excellent content marketing case study and tips from Intel's Luke Kintigh.

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Grow Your Social Media Relationships with Storytelling — socialmouths

Grow Your Social Media Relationships with Storytelling — socialmouths | Public Relations & Social Marketing Insight | Scoop.it

How to craft and tell your story to truly stand out in the mind of your social media contacts. The story makes the message resonate. That’s right: An important element to cultivating relationships, especially via social media, is the story. No, I don’t mean you must turn into your favorite novelist and spin a compelling tale of mystique, intrigue, and danger. But if you want to truly stand out in the minds of your contacts, you do need to think about your story and tell it across social media.... 

Jeff Domansky's insight:

Here's how to tell a story via social media that resonates with your target audience so you can connect:

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Visual Storytelling and the Not-so-humble Infographic

Visual Storytelling and the Not-so-humble Infographic | Public Relations & Social Marketing Insight | Scoop.it

The value of visual storytelling will only increase over time. You don’t need a research grant from the feds to reach this conclusion. There are only so many words a human brain can process before the overload buzzer goes off (unless you’re Stephen Hawking). Which brings us to the infographic. If a picture is worth a thousand words, then an infographic must weigh in at around 10,000 words. Yet, grapevine chatter has the media suffering from “IF,” infographic fatigure. Jesus Diaz from Gizmodo shared this in an exchange with Sam Whitmore at SWMS...

Jeff Domansky's insight:

Always thoughtful Lou Hoffman on inforgraphics, visuals and storytelling.

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Three Winning Stories That Will Wow Your Audiences | Mr. Media Training

Three Winning Stories That Will Wow Your Audiences | Mr. Media Training | Public Relations & Social Marketing Insight | Scoop.it

According to Howard Gardner, a professor at Harvard University, “Stories are the single most powerful weapon in a leader’s rhetorical arsenal.” Yet most people struggle to think of compelling stories that reinforce their messages.

 

That’s usually because they’re trying to think of a “big” story. In order to help people get unstuck, I tell them to think smaller. I encourage them to think of a single customer whose life was improved because of their product or a community that is enjoying the benefits of a new public school.

 

A story can be many things: your personal experience with a person, place, thing, or topic; somebody else’s experience; case studies in the news; or a historical or fictional example....

Jeff Domansky's insight:

Good tips for telling your story in the media from Brad Phillips.

Tom Fair's comment, March 21, 2013 10:25 PM
Good article, and a great intro into the book. I liked it so much I bought the book! I'm 14 "things" into the book and finding it very worthwhile...
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5 Tragic Ways To Lose An Audience Despite Telling Great Stories

5 Tragic Ways To Lose An Audience Despite Telling Great Stories | Public Relations & Social Marketing Insight | Scoop.it

There is plenty of advice out there on how to create a great presentation. Most of it centers on two pretty common pieces of advice:

Tell more stories.Use bigger fonts.

Neither is always easy to do, but the more events I attend – the more I realize a single fact that still manages to surprise me about why people do (or don’t) connect with you as a speaker.

 

Having a good story or great visuals is not enough.

Jeff Domansky's insight:

Great tips for speakers and presenters.

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How to Plan Your Vine Videos for Content Marketing Success

How to Plan Your Vine Videos for Content Marketing Success | Public Relations & Social Marketing Insight | Scoop.it

By now most of us content marketers have heard of, and probably already started using, Vine, the new app from Twitter that allows users to easily produce and share six-second videos.

 

When it comes to adding the new tool to our content marketing toolbelt, how do we avoid misusing Vine? I say the answer is the same for producing six-second videos as it is for producing sixty-second videos – you need a plan. Or, since Twitter is a micro-blogging platform, let’s say Vine is a micro-storytelling app and you actually just need a micro-plan.

 

Download a free copy of a printable Vine micro-planning tool, check out the whiteboard video below, or read the transcription to start planning right away....

Jeff Domansky's insight:

Learn how to create a plan for your Vine videos so you can make the most out of this new real-time storytelling and marketing platform.

 

One other thought: go really easy on the "marketing" and the size the visuals and storytelling. You may be surprised by the great results at response.

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Television's Future Has a Social Soundtrack | Harvard Business Review

Television's Future Has a Social Soundtrack | Harvard Business Review | Public Relations & Social Marketing Insight | Scoop.it

...Television is undergoing an analogous transformation. Although we sometimes watch with family or friends, we mostly experience TV in relative social isolation. We are disconnected from most of the people watching with us, deaf to the roar of the crowd during a game or the laughter of the audience after a punch line. We have learned to suppress our urge to talk about what moves us, settling instead for chance meetings at the water cooler the day after.

 

But all that has changed with the sudden rise of realtime social media, particularly Twitter. Just in the United States, tens of millions of people are talking to each other as they watch TV. This year's Super Bowl alone spurred over 24 million tweets. After 80 years of sequestered viewing, television audiences worldwide have forged Twitter into a social soundtrack for TV. If you are not part of the soundtrack yet, chances are that you will be soon....

Jeff Domansky's insight:

Outside the box thinking on the intersection of TV and social media. 

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Web Ink Now: Effective storytelling for business

Web Ink Now: Effective storytelling for business | Public Relations & Social Marketing Insight | Scoop.it

As content takes its rightful place at the forefront of marketing, I'm seeing many marketers fail at basic storytelling.

 

Marketers are ineffective when they use the classic "customer testimonial" format and pop that onto their blog or make it into a video. "Here’s our product. It is great. Here are customers who say it is great. Now buy some of our product." This just doesn't hold people's attention.

 

How interesting would a book or movie be were it to have this plot?:
Boy meets girl.
They fall in love.
They get married.

 

That's what most people do with their business writing....

Jeff Domansky's insight:

Great quote from David Meerman Scott: "The best stories drip with conflict. They have a hero and sometimes a villain. There is a story arc. As a writing teacher once told me: "Writing without conflict is propaganda."

Tom Fair's comment, February 23, 2013 3:08 PM
Jeff: Another outstanding Scoop. Mr. Scott practices what he preaches and shows us all how it's done!
Keep up the good work!
Jeff Domansky's comment, February 23, 2013 4:05 PM
Thanks EN! Appreciate your comment and best regards.
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Why Brin & Page Really Started Google: Their Pizza Delivery Idea Failed

Why Brin & Page Really Started Google: Their Pizza Delivery Idea Failed | Public Relations & Social Marketing Insight | Scoop.it
Rick Klau of Google Ventures posted a video from Google's co-founder, Sergey Brin speech he gave last fall at Google Ventures CEO Summit.


He explained a story that most people do not know, how Google really got started.


Via Joy Bhattacharya
Jeff Domansky's insight:

Fun story by Google co-founder Sergey Brin....talk about Mystic Pizza ;-) 

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Social media and the rolling news vacuum | The Media Blog

Social media and the rolling news vacuum | The Media Blog | Public Relations & Social Marketing Insight | Scoop.it

When a helicopter crashed in a densely populated part of London around 8am today, next to one of the busiest trainlines in Europe and a large bus station, the news was always going to be broken, within seconds, by members of the public on Twitter, armed with camera phones.


Twitter user Craig Jenner was one of the first to put a picture on Twitter which was shared far and wide.


What happened next is indicative of the way the media are increasingly playing catch-up on such stories, moving from reporting to aggregating (or curating, if you must) - images, eye-witness accounts and videos. Journalists were asking to use the picture with a credit and were trying to get Jenner on the phone...

Jeff Domansky's insight:

This is a really interesting story about a news story and how mainstream media were chasing  citizen journalists to get eyewitness accounts and reports. the Twitter feed provides a nice sense of reality. Lots of lessons for PR pros too.

Professor Sanabria's curator insight, January 17, 2013 11:12 PM

Este es un artículo muy interesante sobre el rol del público en el quehacer noticioso. Agradezco a Jeff Domansky el haber añadido esta noticia a Scoop.it!

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Liquid Gold | The Flack

Liquid Gold | The Flack | Public Relations & Social Marketing Insight | Scoop.it

...In my work for Colgate's laundry products, it was validated that P&G's Tide brand is the industry's gold standard when it comes to getting things clean. In fact, at the previous agency, I worked on Tide's campaign to find the"Dirtiest Kid in America," and the promotion that put a few real diamonds in P&G's Spic N Span boxes to celebrate the brand's diamond anniversary. Most had cubic zirconia, but when shoppers started ripping open boxes onto supermarket floors, the widely covered promotion ended.

Today, a piece in New York Magazine reveals just how valuable this "liquid gold" Tide has become....

Jeff Domansky's insight:

Nice brand storytelling from Peter Himler...

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Starbucks: Social Media Revenue Based on Relationships | Business 2 Community

Starbucks: Social Media Revenue Based on Relationships | Business 2 Community | Public Relations & Social Marketing Insight | Scoop.it

Many companies concentrate social media efforts on getting as many fans as possible, but focusing just on the number of fans misses their true value – they are loyal customers who have raised their hands to say they want a relationship.


The real win is achieved by engaging with customers. An Ad Age study found that only 1% of the Facebook fans of major brands engaged with the brand pages in a given month. One-time promotions to increase the number of fans rarely produce long-term benefits. IBM’s Yunchun Lee writes, “That isn’t to say that CMOs shouldn’t strive to build a fan base. The issue is how to do this in a productive way. There are no short cuts. Winning a loyal customer begins with matching a great product or service with a flawless and repeatable customer experience.” Social media marketing requires a long-term commitment to enriching the customer experience.

 

Starbucks is a great example of a company taking the right approach. In an interview with Adweek, Starbuck’s Alexandra Wheeler said that the firm’s social media strategy “isn’t a marketing initiative. It isn’t a PR initiative. It’s cultivating and creating great consumer value and great consumer relationships.” Starbucks treats its fans to a steady stream of special deals and a richer experience than they’d get solely by going to a store, including interesting background stories on coffees and great photography of merchandise....

Jeff Domansky's insight:

Ahhhh grasshopper: listen to the sound of content marketing success. Oh, and marketing? It isn't your father's "marketing."

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What the Pulitzers Tell Us about Successful Storytelling Strategies | Sarah Skerik

What the Pulitzers Tell Us about Successful Storytelling Strategies | Sarah Skerik | Public Relations & Social Marketing Insight | Scoop.it

The Pulitzer Prizes for journalism were announced this week, and the winning stories represent a variety of different angles, techniques and tools that provide good ideas – and more than a little inspiration – for public relations and marketing communicators.

Jeff Domansky's insight:

Great stories well told by talented journalists.

Edvina Babic's curator insight, April 17, 2013 6:25 AM

Personal Branding gaat voor een groot deel over het ontdekken van jouw unieke code, het schrijven van jouw verhaal en het delen ervan 'right time, right place'. Nog nooit tevoren hebben we beschikking gehad over zo veel mogelijkheden, tools en platformen voor het delen van ons verhaal. Dit artikel laat zien hoe krachtig de integratie van verschillende middelen, zoals beeld, video, design en tekst, bij kan dragen aan het overbrengen van de beleving. In Personal Branding dient de inhoud van je verhaal als leidraad voor het overbrengen van beleving op je publiek. 

 

Zie hier hoe JOHN BRANCH een verhaal tot leven brengt: 

http://www.nytimes.com/projects/2012/snow-fall/#/?part=tunnel-creek

 

Welke beleving wil jij op je publiek overbrengen?

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Tell a four-word story. — Design story

Tell a four-word story. — Design story | Public Relations & Social Marketing Insight | Scoop.it

Forget the elevator pitch. You only get four words.

 

If you want to start a business or launch a new project, you need to be able to describe your effort in four words.

 

Why four?

 

If you write a longer story, the door cracks open to ambiguity; you can start to hedge your bets, get vague or abstract. Stick with four. It means you must identify a subject, an object, a verb and maybe one descriptor or refining notion....

Jeff Domansky's insight:

Four words speak volumes.

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By Making Storytelling Relevant Again, Social Media Has Forever Changed Marketing | Business 2 Community

By Making Storytelling Relevant Again, Social Media Has Forever Changed Marketing | Business 2 Community | Public Relations & Social Marketing Insight | Scoop.it
Many people will tell you that marketing is a game of numbers. They’ll say it’s about researching a target audience, developing a targeted message, and using advanced statistics and metrics to determine where that message should be delivered. Of course there’s a significant amount of truth to that statement, but I don’t think it remains as true as it once was. Successful marketing is about storytelling. In the past decade or so, that’s become even more true than it was before. Why has it become more true? Social media. Social media has turned marketing from a numbers driven game to a story telling game. How has it done that? That’s what I’ll discuss below....
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The Art of Storytelling in Public Relations | Vandiver Group

...With the increasing reliance on gadgets in everyday life, the PR industry risks losing some of its storytelling edge. With all the information we need available at our fingertips, many are beginning to question if storytelling has lost its value. Temasek Communications head Stephen Forshaw explains that, “we’ve lost the art of developing key messages and we’ve lost the art of storytelling, and storytelling is the heart of our business.”

 

It is hard to engage an audience with a meaningful, personal story when the world seems to become more and more impersonal every day. You can have a conversation with friends or family without ever actually seeing them face to face. The important thing to remember is the value of personal connections as our world becomes engrossed in technology....

Jeff Domansky's insight:

Remember, it's the people first, not the gadgets or technology.

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Sell Your Brand through Storytelling | Social Media Today

Sell Your Brand through Storytelling | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it

...So the question is: Why is a story so important to your personal branding strategy? First of all, it sets your brand apart as unique. Every brand has its own story to tell, but yours is the only one of its kind. What drives you? Why did you enter the field that you find yourself in today?

 

You’d be surprised at what details will intrigue the reader and give your audience an idea of what your brand is really about. Perhaps one of the most effective characteristics of a story is that it humanizes your brand. It’s easy to launch a brand, but the story behind it can leave your target audience wondering where it came from.

 

What is your actual purpose? What drives your actions? Was it the right opportunity at the right moment? Now consider how your brand has affected others. How have you impacted the lives of those involved with your brand? Has it always gone smoothly? Are you new at this? What’s your experience prior to the creation of your brand? What is the story behind your personal brand?

 

While the story for your brand might satisfy your present audience, the aspects of your personal brand story can turn you from just a brand into the personification they can truly relate to.... 

Jeff Domansky's insight:

This post offered some nice inspiration for business storytelling. What are you waiting for?

Rosie Ioane Mulipola's curator insight, March 19, 2013 8:58 PM

This article came across as very interesting to me because i had different thoughts about how people were selling brands, i thought it was through the brands popularity and also through other people having possesing those brands that made people want them too. Be that as it may this article gives a different view of how brands are seen by customers. Story telling of your brand is seen as a branding strategy and with a story to tell it sets your brand apart from other brands. The part that i found most interesting was the bit in the article where it states that one of the most effective characteristics of a story is that it humanizes your brand. Which i believe to be true, people buy brands for all sorts of reasons even the ones that i have stated but with a story behind the brand it leaves your audience or market wondering where the product came from, what is the purpose of the brand, who is behind the brand. As well as that with the many details provided in the story telling of your brand it intrigues your audience and gives them a fair idea of what your brand is all about. This articvle was a very good read.

Ashleigh Davis's comment March 20, 2013 12:50 AM
By setting yourself apart from the rest of the pack, you can give your brand a point of difference. A story supplies consumers with something they can relate to, and a reason to buy into the experience of the brand or product you are selling. I think you're right, by intriguing an audience with a backstory. With the huge amount of choice in regard to any purchase these days, consumers are becoming as investigative as ever about the products they choose to buy and the brands they choose to support.
Ishika Nair's comment, March 20, 2013 5:13 AM
I agree with the comments. A brands purpose is to show features of a story that improves your brand. It is easy to launch but the story behind it captures the audience attention. The detail you give for your brand targerts the audience what your brand excels in.
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Biz Storytelling & Social: IBM Voices Does the Talking

Biz Storytelling & Social: IBM Voices Does the Talking | Public Relations & Social Marketing Insight | Scoop.it
About today's guest post: As companies mature their online presence though more robust social engagement, individuals within those companies are advancing use
Jeff Domansky's insight:

Good business storytelling case study from IBM.

Mike Ellsworth's curator insight, March 17, 2013 10:43 PM

IBM gets it. Telling stories increases engagement which increases bottom line.

Mike Ellsworth's comment, March 19, 2013 5:52 PM
Karen, yeah, IBM doesn't quite understand yet how to Be a Person!
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Phantom Interview with Groupon CEO Andrew Mason on His Resignation Letter | Lou Hoffman

Phantom Interview with Groupon CEO Andrew Mason on His Resignation Letter | Lou Hoffman | Public Relations & Social Marketing Insight | Scoop.it

Andrew Mason’s resignation letter last week reflected the best of storytelling in business communications.

 

With this in mind, I tried to track down Mr. Mason to take us behind the curtain in how the letter came about.

 

Unfortunately, he proved elusive.

 

If Mason had agreed to an interview, I suspect the exchange would have gone something like this:...

Jeff Domansky's insight:

Lou Hoffman shares a very creative "what if" interview and story.

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The Role of the Hashtag in a Forbes Headline Attracting Over 400K Views | Lou Hoffman

The Role of the Hashtag in a Forbes Headline Attracting Over 400K Views | Lou Hoffman | Public Relations & Social Marketing Insight | Scoop.it

Talk about an outlier.

 

Over 400,000 views on the need for financial types to embrace social media.

 

The topic doesn’t exactly scream click bait.

 

So what explains the staggering number?

 

The one element that makes this Forbes post different from other executive byliners lies in the headline and the use of the hashtag, “#Accounting: Why Finance Teams Need To Get Social.”...

Jeff Domansky's insight:

A case of storytelling by hashtag from Lou Hoffman.

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Reverse Engineering the Storytelling Techniques in a Fast Company Feature | Lou Hoffman

Reverse Engineering the Storytelling Techniques in a Fast Company Feature | Lou Hoffman | Public Relations & Social Marketing Insight | Scoop.it

Every company wants a signature win in heavyweight publications like Fast Company, BusinessWeek and Fortune.

 

By signature win, I mean 1,000-plus words devoted to a behind-the-curtain look at the company.

 

Yet, few PR teams cultivate the needed content assets to give themselves a fighting chance for this type of attention.

 

It requires thinking like a journalist, framing the tension in the story and teasing out potential texture.

 

To understand the type of fodder that drives such #storytelling, we selected a Fast Company feature, “Walmart’s Evolution from Big Box Giant to E-Commerce Innovator” and categorized the content type (3,324 words)....

Jeff Domansky's insight:

Lou Hoffman provides an excellent analysis of business storytelling. Great lessons.

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7 Ways to Tell Stories (Truthful Ones) to Sell Online | Inc.

7 Ways to Tell Stories (Truthful Ones) to Sell Online | Inc. | Public Relations & Social Marketing Insight | Scoop.it

Consumers don't care about you. They care about what you mean to them. And meaning comes from stories. When you tell your company story, you become more relatable. And when consumers relate to your brand, they'll buy from you.

 

Social media allows you to tell your stories at scale and build powerful relationships with your customers. In the past, storytelling to the masses was expensive and only possible via large media firms. Now, storytelling is free, or near-free, via accessible social media tools. 

 

Here are seven simple ways you can become a more effective storyteller on social media

Jeff Domansky's insight:

Great storytelling lessons...

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Digital Storytelling with Video | National Service Knowledge Network

Digital Storytelling with Video | National Service Knowledge Network | Public Relations & Social Marketing Insight | Scoop.it
How to Tell Your Story

Tell stories through the voices of the people you serve, and/or your staff/members/volunteers. Check out these 7 Guidelines for Telling Your Organization’s Story and learn more about the Art and Strategy of Storytelling.

Plan - So you're ready to make a video for your organization. If you're planning to upload it to YouTube, remember to make it no more than ten minutes long.

 

You may want to use storyboarding to plan your video. Check out these production planning tips from See3, and this post from Idealware: Creating a video? A few things to consider before you shoot.


Via José Carlos
Jeff Domansky's insight:

Though it's aimed at nonprofits, these digital storytelling tips are practical and useful for any PR, content marketing or marketing pro.

National Service Knowledge Network's comment, May 8, 2013 7:50 PM
Hey, that's from our website! I just noticed some broken links on that page, though - in the process of fixing. Stay tuned!
Karen E Smith's comment, May 8, 2013 10:20 PM
Thanks for looking at those links. It's a good link for me http://efolklore.blogspot.ca/
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I Eat Oatmeal, But I’m Not Friends With It | Torque, Ltd.

I Eat Oatmeal, But I’m Not Friends With It  | Torque, Ltd. | Public Relations & Social Marketing Insight | Scoop.it

...No. It’s no longer good enough to force the customer to rationalize with their inner self why they’re friends with a laundry detergent. You have to give them another reason to like you, to be an online resource in their daily (or weekly) life, and to serve a need that is above and beyond your actual product benefit.

 

In a word: content.

 

Content marketing is the key to building not only links, but enduring popularity. While some may say that content marketing has been forced upon SEO’ers by Google’s recent updates, it simply flies in the face of human nature NOT to focus on quality content. Which is exactly why Google updated their algorithm in the first place - to get people what they really want....

Jeff Domansky's insight:

Rod Holmes shares valuable secrets to content marketing success, including storytelling. A must-read for content marketing, PR and marketing pros.

Seo Hyeon Kim's comment, January 8, 2013 10:37 PM
wow it's gorgers